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    Crystal Clean Carpet Care

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Crystal Clean Carpet Care

    Carpet cleaning

    Re-grouting

    Grouting

    2 More Services

    Rug cleaning

    Upholstery cleaning

    Crystal Clean Carpet Care Photos

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    10 years ago

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    Incredible Floors and More

    Incredible Floors and More

    (1 review)

    Chad is a hard working guy you can TRUST. We had a very challenging job to fix a large,old wooden…read morefloor space water damaged from a hidden leak. The floor had warped, cracked - it was a disaster. He took on the job without question - his abilities were clearly suitable. He tore out and replaced the damaged floor with new boards of the exact type and size. He not only matched the board sizing correctly he matched the boards color and tone perfectly - you cannot tell where the old floor ends and where the new floor begins. He was prompt, communicative, accommodating and very professional. He gave us a great deal and would recommend him to anyone. If we ever need floor repair, installation or advice again - with this old house I fear we might someday - he will be the first and only call we make. - Dave in Perry

    From the owner: At Incredible Floors and More, we are a full-service flooring company specializing in hardwood…read moreinstallation, luxury vinyl planks and tile installation, carpet installation, and emergency flooring repairs. We take great pride in our work and approach every project with the utmost professionalism and attention to detail. Our extensive product line caters to all of your flooring needs, guaranteeing that you receive the best solution to fit your specific requirements. Customer satisfaction is our top priority, and we strive to exceed your expectations with every project we undertake, whether it is a carpet installation, an emergency repair, or any other flooring service. With this commitment to excellence, we have established a reputation as a trusted and reliable flooring company in the industry.

    Urban Floors

    Urban Floors

    (5 reviews)

    Excellent, these guys are pros, needed new carpet and working with Marc and Dave was a breeze…read more They came to the house measured discussed what I wanted, and everything was done quickly and efficiently. Absolutely love my new carpet. I would highly recommend using Urban floors. 110% Elizabeth W

    I would not recommend this company…read more What should've been a straightforward flooring project turned into months of delays, poor workmanship, repeated repairs, and ongoing flooring failures. We hired Urban Floors to refinish our existing wood floors and install new carpet. The project manager arrived over an hour late to our consultation after both myself and the office manager repeatedly called him to wake him up. He assured us the floors could be refinished. After waiting more than a month, I pointed out to the installer that I believed the flooring was engineered wood and could not be refinished. He confirmed I was correct. This mistake should've been caught during the original assessment. As a result, we had to wait for replacement flooring to be ordered, delaying our move-in and forcing us to live around an unfinished project. The installation itself was problematic. The boards under our kitchen table immediately bowed at the seams. We were told the floor would "settle," but it never did. The project manager was difficult to work with throughout the process, including missed details, repeated lateness, and delays in ordering materials needed for repairs. After months of follow-up, they finally sent someone out to repair the floor, which made it even worse. The installer left blood on our floor, created larger gaps, and left raised joints with sharp edges. We have small children and had to cover parts of our brand-new floor with rugs while waiting for the company to return. The carpet near our basement stairs was left unfinished. Caulking in multiple areas was done so poorly that we had to fix portions ourselves. After paying for professional installation, we should not have had to spend our own time correcting basic finishing work. After additional complaints, another installer informed us that the subfloor was uneven and that the flooring would likely continue separating and bowing. The subfloor issue was never addressed and we were told to cover the problem areas with rugs. The repeated repair attempts caused damaged requiring us to have cabinets and trim repainted. When we requested reimbursement for those costs, we were met with resistance rather than accountability. Today, the floor still has separating joints and bowing in multiple areas and continue to get worse. After months of delays, repeated repair attempts, property damage, safety concerns, unfinished work, and unresolved defects, we have lost confidence in the company and need to hire another contractor to correct the work.

    Crystal Clean Carpet Care - carpet_cleaning - Updated June 2026

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