This place was probably one of the busiest spots in all the downtown business district. This place…read moreis beaming with Christmas spirit! Plenty of Christmas decorations, ornaments, and other source of holiday finds for that time of the year. It's a bit of a tight squeeze to get around too but it's absolutely worth checking out. Long lines checking out as well.

Such a cute place! So much to see, merchandised beautifully,…read moreand courteous staff. We drive over from Roan Mountain while camping, and so glad we did! Our visit was during their spring open house, so I even got a free gift with my purchase. They have Jim Shore collectibles, lots of Radko, and other holidays as well. Plus downtown Jonesborough is adorable!

Cute little shop! The smoothie bowls are fantastic and there's plenty of items to shop while you're…read morewaiting on food.

I feel as if almost every time I go to Gigi's Pantry, they are out of [multiple] items. It is…read moreusually with their salad options. There are not many healthy/vegetarian options in Downtown Jonesborough, so a salad is perfect! But, on more than two occasions, they have been out of lettuce, which was a bit upsetting. Then today, I went over with a leap of faith, and they were closed. Probably just done trying Gigi's Pantry.

Purchased dozen chocolate covered strawberries for my wife on Valentine's Day. box was sealed and…read more(my fault), I didn't open to inspect. I later saw the strawberries and was extremely disappointed. While the strawberries were large, ripe, and delicious, the chocolate coating was inconsistent and lacking. One berry had been dipped and covered only 25% where in one of the images I took, you couldn't even see the chocolate. I went back to the store after the weekend and spoke with the owner/manager, showing him the pictures. During our conversation, he blamed the strawberries they received (which were fantastic and the best part), blamed the rush of the Valentine holiday, and when I compared it to their advertised product showing 2/3 to 3/4 coverage - he stated their goal was for 50% coverage. He said I could bring the berries back and they would either fix or replace them. I explained they had already been given as a gift and I was NOT going to take food from a woman! No apology. Lots of excuses. Then offers a single solution that, while understandable, he knows very well people are unlikely or unable to complete. So they get the sale, the money, and continue to operate with poor quality control and zero responsibility. I could have got a far superior product from a local grocery store for much less. I would have been satisfied with just an acknowledgment and apology - that goes a long way. Will never be doing business here again.

Ordered gift before christmas, didn't get delivered (It was a Holiday, my fault for not ordering…read moresooner.) Called Monday spoke to manager. He immediately ensured gift would deliver Tuesday. It was delivered as promised, and enjoyed by family. Recommend for professional/personal service and product satifaction.

A really nice store with a good variety of products. Would rate them higher but their clothes only…read morego up to 2x

Came here on my wife's request and found out it is part of Hobby Lobby. Home decor, music, books…read moreapparel, and crafts in one store. Very helpful staff and very well laid out. Prices seemed good with sales going on. We will be back.

The Posy Shop made my mom the absolute most beautiful arrangement - and were so kind and helpful…read moretranslating my (very) loose ideas into a complete work of art! I literally just said my mom prefers larger arrangements, likes baskets and loves blue. The end arrangement is so beautiful!! The ladies there are true artists.

Update - I tried contacting them twice to follow up on my complaint, but they didn't bother to…read morerespond. The best thing about review sites is that customers of a business can share their experiences, good or bad, with the public. My experience was bad! I ordered what, on their web site, was described as a 12-rose arrangement for my new wife for our first Valentine's Day together. The picture on the site was beautiful. The description sounded very good. What was delivered was a wilted six-rose arrangement with a bunch of desiccated filler plants. It was a mess. I called to complain. After several minutes of discussion, they agreed the arrangement I received wasn't as pictured or described. I was offered a 50 percent credit of the arrangement cost on my next order. Since the delivered arrangement was not even marginally acceptable, it didn't meet the substitution policy on their website, and I planned on never ordering from them again, I declined and requested a refund. They declined. I asked for a 50 percent credit. They declined. I recommend that anyone ordering flowers try another store.