1. CSL Plasma

    1. CSL Plasma

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    West Lafayette, IN

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    Updated a few days ago

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    4 months ago

    They take forever to a mf to get in the back of the line & shit and some rude it deserves a negative star

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    2 years ago

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    BioLife Plasma Services

    BioLife Plasma Services

    1.5(2 reviews)
    40.4 mi

    This location has been disappointment. Took almost 3 hours to get checked in and a physical…read more Phlebotomist scheduled my next appointment. Upon arrival today it says I don't have an appointment. After finally getting some help I was told I didn't have an appointment it must not have saved. I can schedule one for today.... 2 hours from now. No thanks. Short staffed or not donors should not be treated like a burden!

    When I was taking my vitals the machine reported that my blood pressure, both top number and bottom…read morenumber or way below the average and staff member said that it couldn't be right according to the numbers which I could not see by the way , he said according to his machine I should be dead then he referred to a colleague and asked what he should do and her response was to retake it after 5 minutes of sitting clearly this was an error on the machine. After sitting for 5 minutes came back cub and done my vitals again this time the numbers were higher but my pulse was at 103 I insisted that I retake it after allowing me 10 more minutes and he said no because the rules State you only get twice to do it but first time I was clinically dead according to their machine and I insisted that I'd be retested asked to speak with a member of management but instead they referred me to their nurse who also said two times is the limit but how can they consider the first time they said I was clinically dead?

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    BioLife Plasma Services
    BioLife Plasma Services
    BioLife Plasma Services

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    CSL Plasma - Connected to machine

    CSL Plasma

    2.9(11 reviews)
    57.6 mi

    My first donation experience was mixed. Everyone I interacted with was cordial, and no one was rude…read moreto me. However, several aspects of the experience left me feeling that the donor experience could be more attentive. After being called back, I waited approximately 15 minutes before anyone started my donation. Once the donation was complete, I waited several more minutes before being disconnected. Customer across from me even asked why had I not been disconnected yet. Staff kept walking by and finally someone said they would unhook me and proceeded to tell me someone saw me and wasn't doing their job. I understand that centers can get busy, but a brief explanation or update would have made a big difference. It can leave a donor wondering whether they've been forgotten. During the donation itself, no one checked on me to see how I was feeling. Even a simple "How are you doing?" or "Are you feeling okay?" would have helped me feel more cared for and reassured that staff were attentive throughout the process. This was my first donation. I also didn't feel the music being played was appropriate for a medical setting. I realize music preferences are subjective, but I was hoping for a more clinical atmosphere that would help donors feel relaxed during the procedure. Overall, my impression was that their was a lack of efficiency, and the experience lacked the level of attentiveness and clinical atmosphere I expected. With a little more communication and periodic check-ins with donors, I believe the overall experience could be significantly improved.

    It has been a long time since I have donated plasma and things have definitely changed since then…read more This location is pretty clean and organized when you first go in and do your physical etc.. It goes relatively quickly if you do some of the stuff online first when you arrive you will do your health questions and do your check in and then stand in line, I would have to say my only complaint is the lack of seats. For those of us that are older, and have arthritis standing for an hour or so, can really be traumatic on one's knees. I mentioned this before, but no one really had a reason why they don't have chairs. I do think that the phlebotomist and the front and people are pretty nice and caring and also are trained pretty well because sometimes I have gotten people who stick me and don't do well. At this location I haven't had that issue at all. They definitely check back with you. They're open to you asking questions , overall so far it has been a really good experience. One additional thing to note is that they have newer machines, so the actual process goes very quickly. Once you get connected I spend no more than 30 minutes there.

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    CSL Plasma - Wait line

    Wait line

    CSL Plasma - Bruise caused by CSL.

    Bruise caused by CSL.

    CSL Plasma - Donate Plasma. Earn Cash. Save Lives.

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    Donate Plasma. Earn Cash. Save Lives.

    CSL Plasma - blooddonation - Updated September 2026

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