Absolutely awful experience!! They left the tourniquet on…read moremy child's arm for the entire donation, and then argued with me when I told him if that was not appropriate. Two weeks later, my daughters arm is still black and blue and swollen and when I called, they continue to stand by the fact that you do leave the tourniquet on the entire time of the donation. My child has numbness in her hand now, and the vein is blown out, proceed with caution if you go here. Absolutely inexcusable!

I'm not going to say that I enjoy my visits here, because I don't enjoy the process, but it's not…read moreall bad. The staff here is friendly and gets the job done quickly and efficiently. I've donated at the Blood Center and at a few different off site locations. My latest donation was at Lakeside Mall. I happened to be there and the giveaways were pretty cool. A Tricentennial TShirt?! I'll take it! A box of Russell Stover's chocolates?!? Yep, that's me! The brick and mortar location is sort of dingy looking, but it's clean. There are drinks and snacks for you after you donate. Take advantage and have some to ward off any lightheadedness. The phlebotomists here know what they're doing, so follow their instructions if you're a first time donor. They won't steer you wrong. I feel like I'm giving back when I make my donation and always hope that if i, or my family is in the situation to need blood that it will be available. Bravo to these folks for doing what they do and helping out the community.

I have been coming here regularly for the past two years. It's so easy to schedule your…read moreappointments online that I go ahead and schedule the entire year. They are quick and efficient too. Generally out within under an hour. Consistent with a great variety of post blood giving snacks too. I think the staff here tends to rotate but they are all friendly and do a great job.

Since I live on the Westbank, but work on the Eastbank, I figured I would visit the Harvey location…read moreof The Blood Center today on my way home. My iron was actually at a decent level to donate - yay! The gentleman who greeted me went through the usual tests (blood pressure, pulse, temperature) and the questionairre. He also gave me a free t-shirt and some coupons to local attractions. While these weren't expected or necessary, I gladly took them... after all, free is free! I was then shown to my seat. There is a tiny TV up against the wall, with the local news on to pass the time. The tech hooked me up and the 15-20 minute donation was a piece of cake. It wasn't until I stood up that I felt a little light headed and he helped me sit back down. Everyone was super helpful in making me feel 100% within a few minutes. This isn't a normal reaction to donating blood, so don't let me scare anyone off... just be sure to eat prior to donating, which is something I neglected to do besides a salad at lunch 5 hours beforehand. Despite my little "episode" post-donation, I'll certainly return in 8 weeks. The staff is exceptionally hospitable and care about what they do. I'm happy to finally be putting my O negative blood to good use, as I haven't really been keeping up with my regular donations since moving down here (used to donate to the Red Cross in Indiana). Also, no appointment required for a regular blood donation! Not sure if they require appointments for plasma and other donations.

I just donated at the Ochsner main campus and the experience was painless - well except for a minor…read moreneedle stick. The ladies here were welcoming and got me in and out in a very reasonable amount of time. Their blood supply is short right now and the need is great. Please consider donating if you're able and feel comfortable being out and about during COVID. They were super hygienic and I felt safe being there. Everyone was masked, gloved, and there was an ample supply of hand sanitizer. And the swag is nothing to scoff at - a voucher for a 10-12 pound frozen turkey from Rouses and a v-neck t-shirt with an awesome local design. They had masks and crew neck tees as well.

Ochsner Blood Center Jefferson Hwy Location Great…read moreprofessionals, friendly, efficient, and accommodating Relaxing, comfortable environment

I try to donate regularly and this location makes it easy. They're located on Lakeshore Drive among…read moreUNO's buildings, and are easy to find. There's lots of available parking too. The staff is professional, friendly, and makes the visits pleasant. The swag is always a plus, and if you donate prior to 8/3/19, you will he entered into a drawing for a trip to Disney!

Definitely a great place to get routine medical care. Lab…read moreservices are excellent, with friendly technicians. If you need a good primary care provider, I recommend Dr. Miriam Azuoru- both my mother and I see her for our routine care.

Please review your EOB carefully after an annual physical at Ochsner…read more My son previously had an annual preventive visit at Ochsner and unexpectedly received an additional problem-oriented office-visit charge. Because of that experience, when I saw Jillene Amow, NP, for my own annual physical on April 30, 2026, I was specifically careful not to raise unrelated medical issues or seek treatment for a separate condition. Despite this, Ochsner billed both the preventive physical (CPT 99396) and a separate Level 4 problem-oriented visit (CPT 99214), resulting in a $25 copay. I disputed the charge, and Ochsner later acknowledged in writing that the Level 4 service was not supported. However, instead of removing the additional office visit, Ochsner changed it to CPT 99212, a Level 2 problem-oriented visit, and I was again billed the same $25. What apparently triggered the separate charge was that, while routine labs were being ordered, I asked to have my zinc level checked. I briefly explained that I had previously experienced neck itching and was taking over-the-counter zinc. I was not seeking evaluation or treatment for the itching. There was no new prescription, medication change, referral, or separate follow-up. The medical note itself says the condition was "well controlled with zinc" and that the zinc level was added "at Client request." What makes this particularly frustrating is that approximately one-third of my time with the NP was spent in a casual conversation about my skin-care products. She commented that my skin looked very good and asked what products I used because she was interested in trying similar products herself. That was certainly not a problem-focused medical evaluation. The issue for me is not the $25. It is the billing practice and lack of transparency. After my son's experience, I intentionally tried to keep my visit strictly preventive, yet I still ended up with an additional problem-oriented office-visit charge. I have formally requested a Coding Compliance review from Ochsner. I am sharing my experience because other patients should be aware of this possibility. If you go to Ochsner for an annual physical, carefully review your EOB afterward and check whether an additional office-visit code was billed alongside your preventive-care code. I believe patients deserve to know when something discussed during a preventive visit is going to be treated as a separately billable service, especially when it can result in an unexpected copay.

Great staff, good service. Problems arise when you need a copy of your medical records. It's…read moreridiculous. Been waiting now over 4 weeks.

The staff at New Orleans East clinic are awesome. Always professional, courteous, friendly and…read moreencouraging. Customer service was outstanding. The end result was exactly what I needed restoring the use of my arm to preinjury status. Christian is an exceptional therapist.

Wow this place is huge Really super nice…read more Make sure you call ahead of time to find the location to park Find out which building to go to There are several buildings next to each other with parking lots in between buildings This place is like a university campus You can easily get lost if you don't know where you're going Have the doctor's office number handy in case you get lost so you can call and ask for directions Be prepared to walk It's like a maze in here Very clean Very nice Inside there is a coffee juice pastry and muffins station with seating There is a check in area After check in the receptionist will tell you what area for you to sit and wait for your appointment I was sent to sit in the Iris seating area to wait to see my allergy doctor Just make sure when you are scheduling your appointment that you ask for directions how to get there, for the location where is parking which building

I had a huge panel of tests to take that required an overnight fast for 10 hours. I had also been…read moresent home with some DIY tests that I was asked to bring with and turn in to the lab upon arrival. (stool test-ew!!) While I knew the lab was across the street from Main Campus, I did make one wrong turn before I found where I was supposed to go. They could really use numbers on the buildings to help navigate people. There was only a half dozen people in the waiting area in a huge space that could easily hold hundreds. I checked in at the main desk with two friendly, kind and communicative women. All of my check ins with receptionists have all been positive, and informative/helpful. I completed my urinalysis collection on site and waited to be called. I turned in all my DIY tests and sat to have my blood drawn. I verified my information about a hundred times, but it also helped distract me from the needle. No one likes needles, really. I had 5 vials taken and when she was wrapping up my arm she chose a teal tape to match my shirt. On the previous Monday, the phlebotomist picked pink to also match my shirt. It's the little things that go a long way to make us feel human, rather than a number. Again, I was in and out in no time and felt that I was on the right path to taking care of my own health.

I love the clinic. Dr Hope is caring, understanding, and Knowledgeable. The Staff knows my name…read morewhen I walk through the door. You don't feel rushed when you are talking to the doctor or dealing with the staff. You don't have to wait long to be seen. I've been going to Common Ground for more than 12 years now and not looking for anything else. P.S. they need a new picture on Yelp. The picture is from the old location.

There are some lovely folks working here. I live in LA but come to Nola often to visit family &…read morefriends. I started getting a sore throat right at the beginning of my stay & my friend who lives on the Point rec'd Common Ground. They took care of me right away & the Doc was super kind & friendly. Nice to know this place exists!