What happened to the dental hygenists? They are not good at all. Slow in working, just concerned…read moreabout charging high number of units. At least two hygenists don't work in any kind of coordinated manner when cleaning. They jump all over the place in the mouth. You can barely feel them cleaning. One hygenist stood up several times during the session to clean my teeth! Prices change from appointment to appointment or from one family member to another (prices change once a year in January according to the fee schedule). Three members of my family come here and our appointments are within weeks of each other and they are all different prices! I have questioned this with the front desk staff and have never received a straightforward answer that makes sense! It seems they've lost patients as it's very, very quiet in there, even though there are still covid protocols in place. it's time to look elsewhere for dental care for myself and my family.

Dr Gillmore and her staff are so amazing caring, gentle and professional. They take the time to…read moreeducated me on my teeth and give me options for treatment. I never feel pressured to do anything. I always feel comfortable and well taken care of. They are the best dental office I have ever been to, and having moved a lot for work, I have been to a lot of dentists in my life. But I am never leaving Dr Gillmore, she is AMAZING!!! This is the best office anywhere. Give Dr Gillmore a try, you will be so pleased you did!!!!

I was so scared of the dentist because i had such a traumatic experience that it stop me from…read moregoing. The first day i came to family dentistry in maple i was so scared i didn't know what to expect. Then i met dr art And his team they were the most caring people. They were so understanding about my situation, that made me feel so comfortable. After my first appointment was done it made me forget my fears cause i new i was in great hands. I was in so much pain with my teeth before but after seeing dr. i have never felt better. I can smile, i can eat and not be in pain Thank you family dentistry it is truly a treat going to the dentist again

We've been patients for about 12 years, since they first opened. Stephanie the hygienist is…read moreskilled, warm and caring. Great personality.. Dr Ko is knowledgeable, skilled and very kind. . Cons: Their billing system is not transparent, not easy to understand. I've done accounting and can't make heads or tails of it. Beyond confusing. I don't know what kind of a retarded system they are using to generate bills. Looks more like creative accounting. Imagine my surprise when a full year later, I get a bill for an unpaid invoice. I pay in full after every visit. I have never received a bill from any dentist or anyone a year later. Something doesn't make sense here. I paid it and told them that going forward, you snooze, you loose. I'm not paying ancient bills. Patients make appointments for a reason. Don't hassle us to come in earlier than scheduled because someone canceled or you're not busy. Not our problem. Don't try to scare your patients by fear mongering for profit. Some of us actually do get second opinions. Try improving your attitude and maybe you'll be a five star service again.

The Dentist is bad. I got the referral from Opencare.ca and had three fillings done. I had pain…read moreafter the filling surgery and it never went away. I asked for an emergency treatment but the doctor just gave me tablets and told me to stop "biting hard" I am in so much pain that I feel I have to get all three teeth removed. Please avoid at all cost