Very high quotes to repair pr replace faucet…read more Will pass. Secure new faucet and circle job as replacement instead.

He was prompt, efficient and knowledgeable. He also cleaned…read moreup nicely. He also pointed out important issues I need to address

Great machines. Almost completely maintenance free. Love the great tasting water and the crystal…read moreclear ice in our ice maker.

From the owner: Water purification at its finest. We provide water filtering equipment, water purifying equipment…read moreand more!

I have Culligan's bottled water service. I like it. It's convenient. But the real reason I decided…read moreto write this review is the Cloquet branch's customer service representative Darla. To put it succinctly, Darla gets shit done! In a world where customer service reps are often in part of an outsourced call center or worse, e.g., human-independent speech recognition voice-jail mazes, it is so refreshing to not only speak to an actual human being but also a person that is supremely cognizant of every aspect of the company's operation. I was inadvertently omitted from the delivery schedule my first month after initial installation, all it took was one call to Darla for this error to be corrected in a timely fashion without any drama.

They deserve it. Very friendly, professional and I have zero complaints. Trust me on this one, I…read morewould tell them off in a heartbeat if that was warranted. I am a big believer that if you want my business you not only have to act like it, but you must prove it through all dealings with me....Gulligan water of Cloquet has done that

Great service and response time for quality work. Ted took the time to reply with updates and keep…read morecommitments to customer service.

Detail oriented, great communication and fair price. Would highly recommend this contractor.read more

Wish zero stars was an option. We bought our home on Cross Lake in 2020 just in time to winterize…read moreit as we are seasonal residents. Before heading south, we signed an agreement with Culligan for water treatment (2 tank rental system due to space issues). We were told to just let them know when we needed the system installed in the spring of 2021. We scheduled the installation for April, and everything seemed good. In 2022 we also were able to schedule an April installation to coincide with our return to the lake. That summer, and in 2022 we experienced major inconsistency from month-to-month with the clarity of our water. Whenever we contacted Culligan we were assured that the tanks were property regenerated and that it must be something at our end. We were led to believe that we were the only customers reporting this issue, but we did have technicians tell us during delivery that many complaints were received during certain months. This year we received a similar schedule in Mid-March. I contacted the office and asked if we could have our initial delivery/install on the week of April 17th, since we were returning home for a family funeral. The answer was an emphatic "NO". No delivery before May 26th. I asked what changed and was told that corporate made the decision in view of the heavy snow and cold this winter. I asked how that could impact operations in the 2nd half of April and received no response. I asked if they are delivering to year-round customers in April and was told "Of course". I asked why the truck that was going by our home to the year-round customers could not stop on the way by and was told again, "No seasonal customers will have deliveries before May". After the discussion with Culligan, I contacted a competitor who agreed to install their system at our home on the day we arrived at the lake. The water color and quality is much better, and the customer service is much, much, much better. While the up-front cost was not cheap, our long-term costs will be less than with Culligan. Evidently, Culligan feels it is acceptable for customers to live with hard, brown water that stains laundry and fixtures for their first month of the season. We had heard that they were planning to get out of the tank rental business, which is fine. You would think that if this was their goal, they would offer incentives for current customers to switch systems, but this is not the case. The staff shows zero empathy for their seasonal customers and basically says "too bad, so sad". Seasonal residents: Run away fast if Pine City Culligan is looking for your business.

We have been using Culligan of Pine City for a few months now. We are seniors, so we really…read moreappreciate that we are not the ones that have to haul the bags of salt in the house and dump them into the softener. We also get the large bottles of water for our water dispenser.... again, we really are happy that our "Hey, Culligan Man" is carrying these into the house for us. thanks for the great service !!!!!!!

I hired Mark to do a full remodel of our main level bathroom, which included replacing a fiberglass…read moretub/shower surround with a tiled walk-in shower, tiling the floor and behind the toilet, replacing the toilet, installing a new vanity, vanity top and faucet. Mark's estimate of the work was good and he said it would take him a week to 1.5 weeks to finish our job. He started the job on time. But he would only put in a few hours a day, then he'd leave. It took him 3 weeks to finish, which was difficult because the work was being done at our vacation home. I didn't trust to leave him alone in our house. He was very, very messy. After he would leave each day, we would have to clean up the mess he left. It's our main bathroom, so we needed to continue to use it during the remodeling. His quality of work is very poor. I had to have him level the 1/2 wall he built for the shower. The grout lines in the shower are all different sizes. The pattern is off everywhere in the shower. He missed grouting some areas completely. He ran out of material and we had to run into Brainerd to purchase more material for him. The shower doesn't drain well. Mark smeared grout all over our ceiling, which needed to be repainted by us. He increased his price and was very rude, loud and threatening, when issues were brought up to him. Not a professional at all. I would never recommend his quality of work to anybody I know.

From the owner: Family owned Northern Lakes Plumbing LLC has been in business for 10 years. Our master plumber…read moreoffers both residential and commercial plumbing services and is licensed (license# PM066899), bonded, and insured in the state of Minnesota for the Brainerd, Baxter, and Crosby areas.