Not nearly as bad as the other reviews suggest, they were very responsive to my phone calls. The…read moreprimary wait was because of the manufacturer, which has been par for the course for my experience with GE thus far. Wish their procedures allowed them to have known common failure parts on hand, they are perfectly aware of what unit they're being called out for in advance. Maybe they don't have this option in the contract with the manufacturer, I dunno, but it would have made things much less inconvenient for our dryer failure.

this has to be the worst most unorganized business on the planet. I'm in a new build house. I had…read moreto have my dryer fixed. they sent me two different confirmation emails, neither of them matching the time I was told over the phone. then I get a call from the tech on random day saying he was there for my appointment. now my washer is dead and the warranty team has been unable to contact them for over a week. Idk if they went out of business or what. but how this company ever made money or functions is a mystery to me.

Neat place to stop if you're in the area and looking for something to do…read more You can go into the back, through a door in the storefront, and walk up onto some scaffolding overlooking where the glassware is being made (from 10-2, I think). Watching them was neat, but a little disappointing. Most of them just picked up some glass, heated it, placed it in mold, then maybe fiddled with it by hand for another minute or two, and it was done. I guess I was expecting more artistry. And then to walk back into the store and see those same pieces that they made in 5 minutes selling for $85-$250! Wow. I would have loved to have bought a souvenir or gift for a friend, but apparently I'm not their target demographic. LOL

It was very cool to watch the glassblowers in action and browse the glass showroom! The kids…read moreenjoyed the afternoon.

We own a vacation rental property at Wisp/Deep Creek Lake. During a lull between renters, we had a…read morepipe burst in an upstairs bathroom, and the place flooded. John's team at ServiceMaster got in here right away, remediated the flood damage, and proceeded to project manage the restoration work. John's team was top notch, reasonably priced, and did incredible work. He also coordinated closely with the insurance company, which made the entire process seamless for us. I would recommend ServiceMaster of Garrett County to anyone!

We paid about $1,000 for a thorough cleaning of our house at Deep Creek Lake. They didn't even…read moremove the furniture and some appliances so the areas behind weren't cleaned at all. It was really disappointing. Their effort was about 65%. We are going to try someone else to clean. What a waste of money.

Z+M was very quick to respond to my project. He sent scheduling and pricing information right…read moreaway, and asked for pertinent repair information. He arrived the same day, within 2 hours. He diagnosed the problem, gave me an estimate, and sources the parts we needed the same day.

Zach the owner was very responsive. I contacted two other companies who didn't call back in a…read moretimely manner. He did immediately. He re-diagnosed my system which is 20 years old (AC). Another vendor attempted to tell me they could not find any problem other than the system is old. Zach determined it need refrigerant and some cleaning in the coils and said it should last me a few more years at the least. The other vendor wanted to sell Me an overpriced system. I appreciate his honesty. He fixed the system quickly and there have been no problems for weeks now. I waited to provide a review to make sure the work was done well. It was

Just had them do an inspection for a home we're buying. The scheduling process was easier, cost was…read morereasonable, and they delivered a report quickly after they finished!

Unbelievable professionals! The house we just bought was being managed by another local pest…read moremanagement company. There were clear signs of mice infestation despite their efforts. PMSI did a walk through of our home, identified the areas of activity - pointed out how the rodents have been getting around and addressed the problem. They clearly take pride in doing a great job. They are very responsive. Wish everyone operated this way. Cannot recommend these guys enough!!