Same day service to install a dashcam after calling to inquire. Made an appointment half an hour…read moreout, then was in and out of the shop in 45 minutes. Flawless installation, courteous service.

Service was excellent with knowledgeable technicians. Great experience from start to finish. Camera…read moreinstallation completed in 1 hour. Would definitely recommend.

If I could give negative stars I would. My daughter took her car here to be estimated for repair -…read moreslight damage to front grill and hood from a slow moving fender bender. After two weeks of having it, they "shot her a text" and said the damage was around $6k, but they were waiting to hear back from the insurance. After another 2 weeks, they shot another text saying the $20k car was totaled. It magically went from $6k in damage to over $12K. They almost refused to let us take it for a second assessment - keep in mind, there was no paperwork signed or verbally agreement that she accepted the fact that it was totaled. After many phone calls, they finally let her take the vehicle, however, they removed the front bumper and headlights and told her they couldn't find them. Keep in mind, this vehicle was brought in with no damage to the bumper or headlights, simply a damaged grill and hood. The vehicle is now sitting with a reputable repair shop, but because it doesn't have headlights, the cost will be higher to repair - but still NOT TOTALED. We've called about the headlights - Caliber Collision said they sold them. What is wrong with these people? I can tell you - they have a deal with the insurance company to total out perfectly good vehicles so they can be repaired and resold. Then the repair shop gets a kick-back. Stay away from them.

I would highly recommend Caliber Collision-Aberdeen to everyone! From the initial phone call with…read moreSteve, to bringing my car into the shop & having Enterprise bring me the rental, to the pickup of the repaired vehicle, I have never had a transaction go so incredibly smooth and quick. When I picked up my car, it looked brand new. They didn't just fix the damage, they washed and waxed the car!!! I felt like I was amongst family & was treated the same. I would never consider anyone else to do body work on my car!!! Thanks so much to everyone at Caliber! R Powell

I usually don't write a reviews but this place deserves a review…read more I've been bringing my cars to this shop for over a year now, and I couldn't be happier with the service. The team is super knowledgeable, honest, and very easy to communicate with. They've saved me a lot of money compared to other places, and I really appreciate how they take the time to explain everything clearly. After having many bad experiences at other mechanics, I finally found a shop I can truly trust. I'll definitely keep coming back here for all my car needs. Highly recommended to anyone looking for a reliable and skilled mechanic

I went in without an appointment with a radio I purchased online and asked if they could install…read moreit. They looked at it and said sure and gave me a fair price. I asked when they could do it and after checking he said I can do it now. 2 hours later, I was leaving with my new radio installed and working well. Very happy!

I went there today Jan 18, 2024 with a just discovered flat left front tire. I was delighted at…read morebeing able to drop in without an appointment and get the flat diagnosed and fixed in about 20 minutes. Their prices are more than fair and the new owner is a friend of the former owner (Bill) and shares his outstanding approach to customer service. This place exceeded my expectations today. I have complete trust in them and their work. Paul S

Very quick, professional, and take the time to explain what is wrong and what the best options are…read more My Subaru needed new breaks, rotors, and rear hub assembly and the price I paid was very fair! They looked very busy, but were able to finish my car in a day! They call if anything pops up to go over it with you before just doing it and everyone is very friendly when you walk in to drop off your car or pick up. I will be recommending to all my friends and family!

I recently had my vehicle tinted at Lux Auto on Philadelphia Road in Aberdeen, MD, and the…read moreexperience was outstanding. Basel and Doug provided exceptional customer service from start to finish. Basel was professional, honest, and knowledgeable about the different window tint options available. Doug's workmanship was top-notch, paying close attention to every detail to ensure a flawless installation. The quality of the window tint is excellent, and my vehicle looks incredible. The shop was clean, the work was completed on schedule, and the pricing was fair. If you're looking for professional window tinting, ceramic window tint, automotive tint installation, UV protection, or vehicle customization in Aberdeen, Maryland, Lux Auto is the place to go. I highly recommend Basel, Doug, and the entire team at Lux Auto to anyone looking for high-quality window tinting and outstanding customer service. I'll definitely be back and will be referring friends and family.

Fast and friendly service my tints were done in less than 2 hours. They offer a lot of options and…read moregive additional information on anything that's asked.

Service was outstanding. Jimmy is a very knowledgeable and pleasant manager…read more There were no surprise add one or fees. Special thanks to Nick for helping me with a rental car!

They got me in same day for a quick change What I liked was…read morethey didn't try to pressure me into more services like most garages They gave me a FAT military discount which was so nice I would have given them more stars if they were a little more professional on the phone. Also I had to call 10 minutes before they closed to find out if my care was ready They need a more professional office set up, but I got amazing service

Got back a 20 yr old Houndi and cc was in worst shape needed detailing very badly it was a horrible…read more mess called Horton Detailing for information about what they could and pricing They came to my home and within 4 hours that car looks show room ready I was amazed how wonderful it looked They very polite and worked very effectively I would give them 10\12 in every way Please call them and see what kind of miracle they can work on your car price was very good

After my vehicle was detailed inside and outside it looked good in Horton's driveway. However, when…read moreI got home I did a thorough inspection and I found he never cleaned the scuff marks on both doors. I texted him to see if he would make good on my complaint but he never responded.