Loved their customer service. Called over the phone, and did not have to work through prompts or…read morewait for someone to answer the phone. They went above and beyond!!!

This is a great pharmacy that is very much in the traditional drug store model. They take great…read morecare with their patients and are prompt and delightful in terms of customer service. Highly recommended.

We are frequently getting texts that our prescriptions are ready then when we go there the next…read moreday, they're not ready and we have to sit there and wait.

My rating is based on convenience and ease of use. My mother…read moreis in assisted living and Fort Lewis Pharmacy is the pharmacy her facility uses to fill her prescriptions. I haven't had issues with her prescriptions, but I do have issues with the billing. Living a very busy life I don't have much time for paperwork and out of date payment options. Especially snail mail. Basically everything I pay is an ACH paid directly out of my checking account, or in this case, my mother's checking account. Everything else that comes in that is not a scheduled payment , like Dr bills, I pay on-line in the evening after work. I can't do that with this company. I have to write a check find a stamp get it to the mailbox (down the street) and mail it, knowing it takes a week or two to get to it's destination. Keep in mind it took almost two weeks to get the bill in the mail after they mailed it to me. So, it's going to be paid late every month. I don't like that. Please hire someone to create a website for your business and take payments online. Please make it convenient to give us the ability to pay on time. I know I can pay over the phone but you're closed when I have time to sit down to pay bills.

Visiting from Texas & ran out of a seizure medication. Called all over town with no result. Used…read morepharmacy with Yelp & Fort Lewis came up. They had the medication in double doses. When I picked it up I asked to purchase a pill splitter & the pharmacist split the pills for me. Very helpful, courteous & convenient. Saved us big time! Thank you Fort Lewis Pharmacy!

After eight years of many incidences of miscommunication, and confusion between my vet and two big…read morebox compounding pharmacies .... I stumbled upon this diamond in the rough!! Every employee I've conversed with is compassionate and concerned and sincere. And most of all, extraordinarily organized and that means a lot. I thoroughly appreciate the phone call conversations with the pharmacist, Graham about my kitty's Phenobarbital. I have never felt so much at ease when reordering her meds. Much love, Carrie and my kitty Bambi.

This was my second visit to Blue Ridge Apothecary and I noticed a difference in my 1st Rx vs. my…read more2nd. I called to question it and my concerns were immediately addressed. Graham was very helpful in explaining everything, fixing the problem and even offering a full refund that didnt request or expect. It is hard to find a place that stands behind their work and fixes the problem quickly.

I get all my prescriptions from the VA. They are free…read more I see an outside doctor for my pain management. Therefore, I have to use my insurance to pay for my prescription. This turd told me he wouldn't fill my pain medication unless I brought all my FREE medications from the VA over to him. I hope I'm not the only one who sees a problem with this. Bueller...

This is a well run little pharmacy in the lobby at Lewis Gale, they are always efficient in filling…read moremy prescriptions. They had several medications in stock that I was unable to find at cvs or walgreens. Thanks for everything

Customer service is terrible, no hello, no thanks for shopping with us. The guy didn't say much at…read moreall. Don't even think he knew much English. Store was not clean or upkeep. I only stopped here as a last ditched Effort to get what I needed. But I at least expected a hello.

Very good customer service big selection and very comparative prices with all kind cigaritte and…read morebig selection of cigar and electronic cigarettes

As with LensCrafters next door, it's bad customer service (by one person) that keeps this place…read morefrom being perfect. Still, after several visits and phone calls, there's no denying that the staff who have helped me know what they're doing and I can trust them. The high-tech comprehensive eye exam, and multiple rooms that you move in and out of have soft lighting and have helpful info posters. The two staff that we've interacted with are knowledgable and patient enough to answer any questions we have without unnecessary attitude, and making appointments is as easy as a quick phone call. The wait has never been too long, and there's a TV screen in the small waiting room that seems to have eye health-related commercials on a loop that can be interesting to watch. I'd recommend this place.

They canceled my appointment!!!! They are no longer taking…read morepeople at this location?! I don't know ‍ f they are shutting down or what is going on here! 12/27/2019

called to get an appointment, tried to state I LOST my Medicaid and needed to pay cash…read more Before I finished my sentence, he said. "I DONT ACCEPT MEDICAID AND HUNG UP" A....H....

Dr. Jessee is such a competent eye doctor! I have been going to him annually for years. I can…read morealways get an appointment very quickly. He doesn't have any employees so he always answers the phone, makes the appointment, and appointments are always super-quick so your time is not wasted. He does not file with insurance and although he is not in my employer's network, I gladly just pay out of pocket to avoid all of the chaos and nonsense that I've found elsewhere (and I have been to most ALL of the others)! Choose Dr. Jessee for all of your eyecare needs - he is a gem! (Please note: he will give you a receipt that you may use to be reimbursed for your exam and your prescriptions. Also, he does not order contacts but your exam includes a pair that you can wear for one month - I just always make sure that I place my order with an online company quickly as shipping for bifocal lenses tend to take a bit longer). You also have the option of going next door to Walmart to order contacts and glasses if you wish.