Was recommended to this agency by some friends in the area, and they definitely delivered!…read more Alan started off pretty standard fare for a realtor, giving lists of houses, etc., and then got better from there. First, he started finding specific in properties that met our needs (which was highly important for the distance of our move), then started actually going to and showing us properties from a video call (we were in TX at the time), and eventually helped us find the perfect home for us by doing so. Next, he helped me with pricing in an offer that lined up well with our budget and the value of the home, and then when inspections were done started guiding us in where to push for concessions, etc. At this point this is already a 5-star experience, but it doesn't stop there. I mention to Alan my plans for financing the house, and he points me at a local lender that will have literally saved me tens of thousands of dollars over the life of the loan, and then, fast forward to closing day (when we finally arrived here), and he gets a couple minor things resolved well beyond our expectations (saving us another few hundred dollars). I'd say that I'd use his services again, and if I'm ever moving again I definitely will, but he did such a great job that I'll probably never need a realtor again. If you're looking for a new house, it'd be a mistake to not talk to and consider Alan Wray of Heartwood Realty.

The KW staff we worked directly with were very professional and provided top notch service from…read morestart to finish on the home we purchased last month. We worked directly with Team Browne and feel so blessed to have had such an experienced team to count on during the entire process. They set us up with the great folks over at Movement Mortgage who treated us as if we were family during the entire loan approval process. Team Browne gave us so many options of homes to look at in such a short time frame with a set budget it was absolutely unbelievable. They were extremely accommodating to our busy schedule and really bent over backwards to make sure both my wife and I were very happy with the service provided. Scott, Carol, and the entire staff with Team Browne make the process of purchasing a home in the area a total breeze. I'd recommend getting in touch with them if you are looking to buy or sell a home anywhere in Western North Carolina! Thanks for being total real estate ROCK STARS Team Browne!

Our house search in the Asheville region had a list of special features most folks don't need, like…read moreroom for outbuildings for craft businesses, one-story only for wheelchair use, extra bedrooms for guests and office space, and a 35-mile radius from Asheville. A dozen different realtors got our list, and began sending automated emails listing houses that met some of them, but nothing close enough to warrant a visit. Chase Brugh at Keller Williams put in the time to find a list of 7 that were right on the mark. If you want real service from a human being instead of a computer-generated email off a database, ask for Chase by name. He'll find exactly what you ask for.

Bobbi is the absolute BEST. We (and our family) have been working with her for several years on…read moredifferent real estate ventures. This was a big one for us, because we were moving to the area and had to do a lot of planning around our touring (& closing) which Bobbi helped us navigate smoothly without missing a beat. From the start of our search through closing she was there for us every step of the way for ALL our random concerns. Her experience was critical--especially with our lack of it. She truly cares about finding the perfect place for her clients to call home and taught us so much throughout the entire process. Her communication, negotiation, and care for what she does is above and beyond most realtors in the market today. We're so thankful for her and highly recommend!!!

I found Bobbi after doing a search for realtors that had experience with veterans using the VA…read moreLoan. She is a true professional who has a good grasp on navigating the quirks of a VA loan. We were also looking in the Asheville area about 4 hours away from where we lived at the time and it was tremendously helpful that she could check out the house and do a video showing for us. We trusted her judgement 100%. The icing on the cake is that she is such a good person! She donated a portion of her commission to the charity of our choice. I also can't stress enough how helpful her knowledge is and the great communication she provided throughout the process. Thanks Bobbi!

I recently worked with Paula as my realtor during the sale of my home, and I can't recommend her…read morehighly enough. From our very first conversation to the final closing, Paula demonstrated an exceptional level of professionalism that made the entire process smooth and stress-free. What stood out most was her professionally crafted communication. Every email, text, and phone call was clear, concise, and timely. She kept me informed at every step, explaining complex details in a way that was easy to understand without ever overwhelming me. Her updates were consistent and thoughtful, ensuring I always knew exactly where we stood. Paula also excelled at providing honest, constructive feedback. When preparing the house for showings, she offered practical suggestions that significantly improved the presentation without pushing unnecessary expenses. During negotiations, her insights on buyer offers and market conditions were spot-on and helped me make confident decisions. Her strategic approach was truly impressive. Paula developed a tailored marketing plan that highlighted my home's best features, priced it competitively based on thorough market analysis, and adjusted tactics quickly as needed. Most importantly, Paula's effort and dedication were evident throughout the entire process. She was always available, went above and beyond to coordinate showings, inspections, and paperwork, and handled every challenge with calm expertise and a positive attitude. She truly cared about getting the best outcome for me. If you're looking for a realtor who combines professionalism, strategy, and genuine hard work, Paula is the one. Thank you, Paula, for making what could have been a daunting experience so successful and enjoyable!

I was looking for top rated real estate agents, and Paula is it!! Working with her is like working…read morewith someone who is always watching out for YOUR best interest. If you are selling or buying, she knows exactly what you need to do. It might not be easy, but she knows what she is doing and you should trust her. Other agents may tell you that you can short cut certain things, but Paula isn't a short cutter. She is the woman who will do it right, even when that isn't the easy way. I cannot tell you just how much she has saved me from bad purchases!!!!!

Firefly Realty agent Jordan Lockaby recently worked with us to sell some family property in…read moreHaywood County. She found us through a local inquiry that she received. Jordan provided a market/comp analysis of our property and after a site visit, she recommended a fine sales plan! We listed with Firefly on a Thursday, had two competitive offers by Sunday am and signed a contract that evening at a price exceeding our expectations! She and her Firefly Transaction Manager Jessica handled the many admin details, inspections, referrals and docs to affect a two-week close on the sale! Well Done. Jordan Lockaby's skillful lead, Firefly's staff resources, Keller-Williams' affiliation and efficient TEAM organization provided a smooth process for a successful sale! As a R/E developer in another state, and very familiar with the realty community there, we highly recommend Jordan Lockaby and her team at Firefly Realty. SOLD!!

Alona was nice and helpful although my request was not part of her specialty she was still able to…read morehelp with good recommendations!

Angela Marino did not hesitate to walk through all the land parcels we were interested in, brambles…read moreand all. She's a real trooper! She understood what we were looking for and took the time to help us find it, regardless of the price of the property. Angela researched everything for us in great detail. She made us very comfortable about our decision by providing as much information as possible. Angela is very friendly and professional and I would recommend her to everyone.

I found Angela on Yelp and she had very good reviews, and some of them even indicated they were…read moremoving out of state, just like us. From the moment we got in contact I knew how awesome she was, and she proved to be amazing each step of the way. We moved across the country. This wasn't an easy task at all, in fact we started looking for houses while still living in CA. Angela was very friendly, professional, knoledgeable. She was very organized and detail oriented and I couldn't ask for more. She was not hard to reach (like others realtors we dealt with), on the contrary, she would always be there for us, one way or another. She did tons of negotiations for us, TONS of research and she was a huge reason why we are so satisfied with the purchase of our house. It was nice knowing we had her support and more every step of the way. I don't have enough words to thank her. She was amazing. Highly recommend Angela

A person doesn't know what they don't know. CMS was the seller's agent in a property I recently…read morepurchased. I used the listing's photos in my own rental ad and was rightfully contacted by CMS to tell me this was against the law. It's HOW the seller's agent and then broker approached me that is the problem. Bullying, accusatorily haranguing and threatening are never goodwill courses of action. Their incessant, aggressive interruptions were so pervasive that I could never get out a full apology, offer financial compensation or request to be contacted if the ad should show up on an outlier site as the listing had gone viral. Going to their office to discuss the first episode of ill-treatment, I received more of the same: defensive, interrupting, even called unethical. When I asked the broker's name, I was kicked out of the office; she grabbed their business card signage to prevent my knowing it and threatened to call the police. A disturbing show of in-kind organizational personality and behavior. Everyone appears friendly when money is to be made. Inauthenticity and character flaws are discovered when there is no money on the table and a sincere (attempt at an) apology is rendered valueless.

I can't' brag on Luda Cooper enough. After trying to sell my home for over three years, Luda Cooper…read moreworked her magic. I had all but given up on selling my home after going through a plethora of agents who were equally frustrated with my challenging property. Then my husband found Carolina Mountain Sales via Jessica at Ideal Agent. Luda Cooper was assigned to our home from Carolina Mountain Sales. Luda went above and beyond her call of duty. From the beginning of the process all the way to the last detail, Luda made the process and absolute joy. The home was the eleventh home I've sold, and after a grueling three years, Luda turned a nightmare into a pleasant experience. Her attention to the details were key in making the selling experience a smooth process. Luda understands the process from the aesthetic, the psychological, and the financial angle of selling. Her calm demeanor and pleasant presentation are infectious. If anyone is looking for a dedicated and experienced agent, I strongly urge you to contact Luda Cooper at Carolina Mountain Sales today. I'm so happy we found her.

If you're looking for a top notch realtor that knows the area, the market and listens to what you…read morewant, then look no further than Tracy Fagan Brown at Penashe Real Estate. Moving across country can be extremely difficult and stressful. But, finding the perfect realtor makes it so much easier. After talking with multiple NC realtors, it became very apparent that Tracy Fagan Brown of Penashe Real Estate was listening to my sister and I's unique needs and wants for our new home. She immediately began sending us listing for homes that met our criteria. Once we arrived in NC, Tracy showed us so many options, allowing us to really hone in on what we did and did not want in our next home. Then, on day three she sent us "the one"! We really didn't see the initial appeal, but once we began to read the listing, she was right - it was perfect. We saw it, made an offer and the next day. Now we're new homeowners! She made the process almost easy. I'd trust Tracy to sell a house, buy a house or to answer any question you may have. She's been able to help us to navigate every step of the buying process including referring people to help with home inspections, repairs, negotiations, HOA discussions and even a cross-country mover. She really does do it all. Cannot recommend her highly enough.