I was referred by my former primary care physician at Memorial Hermann Southwest Medical Group. I…read morealways hesitate to try someone outside of MH system. It was a hassle to make an appointment at this location. I wanted a specific doctor, not knowing he moved to the Sugar Land office. So it was replaced by a different person. I didn't realize this person's credentials until I was already in the waiting room. I was told to fill up the paperwork online to save time in the waiting room. I was glad I did. Because the website was not well explained and very illogical. I almost called them to forget about my appointment and went elsewhere. Everyone who came to this clinic had some sort of sinus problems because I heard them talk funny. One elderly man was grumbling about how difficult it was to fill up the new patient form on a tablet. I was glad I did it in private, because no one wants to hear me screaming. When I interacted with my doctor, she talked in jargon that I'm not familiar with. After I asked about it, she wrote the medical terms of my condition and medication I needed on a sticky note. She asked me to call back in a week for the summary of visit. The prescription is also over the counter. I asked her to send it to my pharmacy because I don't know which one to buy. Guess what? She didn't send it. I ended up getting the wrong thing. After I went to my usual clinic at VAMC, my PA told me that was not the right treatment. Yeah. I'm not coming back. Because I already made appointment to see another ENT specialist.

Houston ENT Clinic Sugarland 14140 Southwest Freeway #200 ph 281-649-7200. Scheduled appointment…read moreto discuss tinnitus. Dr. Oliver Chin was not interested in answering any questions or discussing possible causes. Rushed me into a room for a hearing test (which they charged more for even though they said it was included in my copay). Called and spoke to Annette the office manager regarding the charge and she was sorry (not sorry) that she couldn't remove the charge. Basically all I got from Dr. Chin was a HPS (High Priced Shrug). Don't bother going to this clinic. They don't care about you as a patient, they only want your $$$. I would give zero stars if I could.

I got there 5 mint late they said i have to rescheduled …read more.... Im the only one in the room so im not taking any body appointment... Front dusk very rude... Doctor was standing doing nothing... Im going to dall my insurance just to make sure they didnt charge them any things.

Dr. Chavda has helped me with recurring sinus infections. All the nurses are nice and always…read morehelpful. Dr. Chavda is knowledgeable in all things ENT and is also helping me build up my immune system. I recently started allergy shots and it has helped, I will soon start my next round of shots that I give my self.

The staff member who answered the phone at 8:30 AM was terrible. He spoke to me in a sleepy voice…read more When I canceled my daughter's 10:30 AM appointment today for some reason, he said that I had to cancel more than 24 hours in advance to avoid being considered a no-show. I explained that I had only made the appointment yesterday afternoon. It hadn't been 24 hours since I made the appointment, and I had canceled as early as possible--so how could I cancel more than 24 hours in advance? But he insisted that I needed to cancel 24 hours in advance. Should I have canceled before I even made the appointment? How stupid. I had a terrible experience with this clinic a few years ago when I took my mother there for a routine checkup. The very young Asian doctor didn't even know how to take my mother's blood pressure and struggled with it for over an hour. Since then, I've chosen a different clinic for my mother. This time, I made an appointment with my daughter's pediatrician, as she had just moved to this clinic around June. She's been a good doctor for many years, so I decided to follow her. But this clinic always disappoints me.

This is the worst place. it took us a month finally to see doctor here, then the appointment went…read morewell, then she forgot to give permission to our cvs to refill my mom high blood pressure medication. I called on friday they said doctor left and it is weekend so doctor willl come in on monday and take care of it. I called at 9:30am on monday, wait forever to finally speak to somebody and they said will let doctor know. by 3pm i called again and they said they sent message with URGENT and doctor havent responded. and till now my mom still doesnt have her medicine. so dont come to this place because how come doctor forget to give you the most important medication and you will have a really HARD time to reach out to ask somebody help you.