Dr. Ian and Kim did a great job of taking care of me and making sure the procedure I needed was…read moredone properly, keeping me comfortable throughout. Megan was helpful at the front desk, getting me in promptly because of my tooth discomfort, and everything was delivered at a rate that my wife and I agree was a very fair value. We have been bouncing around looking for the right place to get our dental services for a long time now and we are confident that we'll be coming here for a long time for the compassionate, caring, and patient-focused staff.

Sedate yourself if given the option. The dentist was rude, if I was sedated I think I would have…read moreliked him more.

I am very pleased with the crown I received from Parc Village Dental. This is a great business to…read morego to for dental services as they are professional, meticulously clean and personable. I actually enjoyed my visit both times I went in preparation for the crown. It was really comfortable at the office and I felt right at home with everyone there. The explanations of what was transpiring while under their care were easy to understand and appreciated. The time taken to make sure I liked the color match of the crown was sincere and I felt I could reject the crown at any point if I wasn't satisfied. This helped me feel at ease. While this visit was quite a few months ago the crown looks great and natural. No one I know has noticed the difference which means it "fits" right in! Thanks for your services. Sincerely, Matthew J Hinnendael

I've been a patient here since I was a child. I now also work in dentistry and have still gone to…read morehim while working for a shady doctor in Manitowoc. Dr.Hein is superior, friendly, and always has top notch equipment and his facility is always sparkling as if you were at the spa. His care for myself and entire family has always been kind and compassionate. My sister lives in Milwaukee and still agrees we'll never find another dentist like Dr.Hein. After working in dental you definitely see how many doctors treat their patients and staff, make a treatment plan, and how sincere they really are. Dr.Hein has blown all of those areas out of the water. I highly recommend him and his hygiene staff if you are in need of a new dentist.

They cancelled my appointment and then said they couldn't reschedule me for 6+ months…read more The receptionist I spoke to was rude and unprofessional. I've never missed or been late for an appointment and schedule 6 months in advance.

If i could give zero stars i would!! First, I've only been going there for 1.5 months (4 visits)…read morewhen i went their first time, i was given a form for referrals and if referral came there you'd get a 50$ gift card.. nothing else as told to me as far as rules of gift cards. My first visit was very uncomfortable, the assistant didn't know how to take a blood pressure, so it hurt when she did it over and over again and when i simply asked her if she knew how to take them she got very offended and said yes we were trained.. i told her i could do it if she wanted.. from there on out every time i went in she had a horrible attitude towards me even tried to tell me once how i should take my antibiotics etc.. like seriously that's none of her business and it was a preventative. She is very very unprofessional, rude, and just not a good fit for working with ppl. After the first visit, i got a call that my gift card would be in the mail.. 2 weeks, no gift card. I called and then was told my husband/referral, needed to pay his bill first then I'd get it but after explaining, 1. I wasn't told anything about that, only that i would get the gift card for the referral 2. Our insurance covered everything so there was no bill 3. Then i was told they would have it for me my next visit. Next visit, the assistant was rude, and no gift card. Was told they were out and would get more on that Friday. Then i had an emergency tooth pain that i was dealing with for awhile and it got worse.. i went in to get it pulled, the assistant was overly nice so clearly she was talked to but her niceness was dramatic almost insulting. As Dr was trying to drill a hole in my tooth it caused a severe pain that radiated through my body and caused me to go into an anxiety attack (never happened before) which i jerked and Dr got irrated with me even tho it was a natural human response with such great pain. I ended up having to go to a oral surgeon that day to get it taken care of... and again NO gift card even though the office manager, Rachel promised me twice i would have it... i once again called and left a message about how disappointed i was and if they were going to make things right to please call me.. No call!! This is how they run their office.. UNPROFESSIONAL NO INTEGRITY NO ACCOUNTABILITY... i was looking forward to going here for a very long time and now i wish i never did!! The only ppl who were nice and professional was Stephanie and Julie. I would not recommend them after all the issues with them during my very short time going there.

I recently moved to the area and needed to find a new dentist. I decided to try this office as my…read morenew husband had recently become a patient. My experience was amazing and yes, I am talking absolutely it my routine dental cleaning and exam. The hygienist was so friendly and down to earth. The practice is nice, clean and modern. The dentist was SO friendly. For the first time ever I was told everything looked great (with the exception of a cracked crown) and I did not need any additional "work". Regarding the cracked crown...the dentist said he recommended a longer appointment to have the tooth fixed and a small cavity next to it fixed. When I asked about a temporary crown I was informed that I would be leaving with my permanent that day!!! This dentist makes his own crowns, everything taken care of at once! I was overjoyed to hear this and also impressed with needing only one more appointment. I would definitely suggest this office to anyone looking for a new dentist.

I have been seeing Dr Jeff for over twenty years. When I first went I had not been to a dentist in…read more10 years...lack if insurance and bad previous experiences. I told Jeff " hurt me once and I will never come back." So twenty years, I am still there as are my husband and two now teenaged kids ( an ex-husband, too). My daughter was a pretty feisty child with some strong oral aversion. Jeff and his staff handled her beautifully. Today I had Jeff's son Dr Ben. The tradition continues.

Had a great teeth cleaning and follow up exam with Dr Anja. I trust their gentle care of an old…read morecoot.

I broke my front tooth the week of the 4th of July my dentist was on vacation I frantically called…read morearound and found this dental office. The front desk lady was more than helpful. She was so nice to me. She tried to help me in every way she could and got me in that day. The dental assistant was so helpful and nice. I thought the dentist was very thorough and was a nice guy and helped explain all my options All around they were so very helpful and I got a mold of my teeth made and sent to a lab and had a tooth in that following week so thankful for this office and they're amazing staff I would totally recommend them personally.

Absolutely horrible dentist. She is being investigated. Put me through so much unnecessary pain…read more Filled cavities that didn't exist. Tried to charge cash, for X-rays that were already paid for by insurance. Refused to speak to my insurance company Had to get legal involved to turn over x-rays. Very archaic office. Still uses cardboard x-rays. After going to a new dentist, mid valley dental, very progressive office, I was told I didn't have 3 more cavities and it didn't look like there had been cavities where she filled. She's been reported to the Wisconsin state dental board. She ground my teeth down so deep trying to make my night guard fit that she has caused permanent damage. It was so painful I sobbed after leaving. She also acts nuts. Repeats a story 3x and laughs after, kind of reminds me of nurse ratchet. Stay away. She needs her license revoked. 0 stars

Dr. Siegrist and her staff are kind, cheerful, friendly, and put you at ease. She is especially…read moreknowledgable, skilled and gentle. You will receive compassionate and excellent care. We were new to the area, and I had a dental emergency, and she was able to get me right in, evaluate the problem and make a repair, quickly and painlessly. I would recommend Dr. Siegrist and her staff for everyone.

Unprofessional and rude on the phone. Called for information and was treated rudely and they seemed…read moreannoyed. Too many dentists in the valley to deal with that crap

I have truly enjoyed every visit at Otter Creek Dental. The front staff are always smiling and…read morewelcoming when I walk in, and the Dental Hygienists take the time to get to know you. Dr. B takes the time to explain things which as a patient I really appreciate. Hortonville is lucky to have Otter Creek Dental!

1st round - Best dentist ever. This guy is still a real dentist!! I had pain and he got in same…read moreday and got me back on track with my oral health after years of neglect. No shame whatsoever. Extremely understanding staff with this great local dentist. Flexible payment options and a willingness to work with the patient as a person. Answered any and all questions and engaged in conversation, nothing felt rushed. Round 2 - a procedure to remove build up from above mentioned neglect. Least painful time in my life!! Round 3 - oops, missed appointment for cleaning. My bad! Round 4 - back with pain and more neglect again seen same day. Results were a fractured molar (left bottom side molar 2nd to last right in front of in tact wisdom tooth). Instantly offered to pull in office still! Absolutely fast and pain free removal and healing!! I cannot recommend Dr. Masak more strongly - if you are in dire straights call him TODAY!! He can help you.

Dr. Masak is the best dentist that I have ever met in my entire life ! He is the only dentist that…read moreI trust to work on my teeth. He is very good at listening and answering all of your questions. I like the amount of time he spends explaining everything in great detail, and he has an awesome sense of humor as well. His office staff are extremely friendly too.