We had the best time!! The 5 hours fly by, but also moves at a comfortable pace. I didn't want the…read moreexperience to end, but also felt fully satisfied by the end. We enjoyed the sunshine, the fun vibes provided by the crew, got to wander around Icacos, and also got a gorgeous view of the sun setting! Drinks were delicious & lunch was provided. They have everything you need to have a comfortable journey! Super happy to have picked this organization to experience a boat tour with.

Definitely one of the highlights of our trip. The water is beautiful and perfect for swimming and…read moresnorkeling. Our hosts were very good at explaining how to snorkel for first timers and guided use to the reefs. Equipment was top notch and we saw so many beautiful fish. The lunch was tasty and we had unlimited pina coladas and coconut mojitos ayyyy!! Also we got to go down a water slide off the boat. So special and memorable!

Jan was an amazing guide he made our experience great. Would highly recommend him to anyone wanting…read moreto visit El Yunque!

My family and I did the rainforest hike and waterslide tour and I have to say that it was an…read moreincredible excursion and our guide. Jan was amazing and very knowledgeable. I would highly recommend this tour and this particular business. They are local and they know their stuff! I will also stand by any business that supports humanity and justice for all humans. Free Palestine !

My family and I took the full-day fishing and snorkeling adventure with Juan and Perla. It was by…read morefar the highlight of our trip to Puerto Rico and ranked up there with one of the best days I've had on any vacation anywhere. Captain Juan and Perla provided everything we needed--drinks, snacks, lunch... and their deep knowledge of the area was unmatched. None of us will ever forget the green turtle that suddenly came up to the surface beside us, or the eagle ray that glided by beneath our feet. The fishing was fun for everyone and Juan used his vast knowledge of the local waters to help our teenagers catch some amazing fish (which we later ate for dinner). Juan was more than a knowledgeable host... from him we learned about the history and the culture of PR, AND got some amazing tips on where to eat throughout the rest of our stay. Highly, highly recommended.

These guys were great for visiting the bioluminescent bay! The staff spoke fluent English with our…read moreprimary guide being from the US mainland. I recommend wearing water shoes as you'll have to walk through thigh deep water to get to the kayak. You want to plan your trip as close to a new moon as possible as you want to eliminate as much light as possible to really see the glow. Annoyingly there is a neighborhood above the lagoon with bright spotlights but facing the water way and lingering near the other side of the lagoon the bioluminescence is still very visible and a total blast. The guides even brought us a tiny jellyfish to observe and see how it glowed as it wiggled in our hands. I wouldn't even bother bringing your phone, I highly doubt you'd be able to capture the glow while holding still enough in a kayak. Navigating the mangroves was tricky because the guides blue lights were just bright enough the destroy our night vision and not see the low hanging branches. I would hope in the future that the guides would switch to red lights to make navigating in the low light easier.

This company left me and a friend stranded at Tamarindo Beach during our Culebra trip on…read more01/19/2025. No headcount, no announcement, no call -- just drove off and left us behind. We tried calling and messaging every number we were given. No one answered. We were forced to hitchhike with a stranger to continue the trip. The guide later admitted the mistake and promised management would contact us with a 50% refund, but that never happened. No call. No email. Nothing. This level of negligence is unacceptable, especially on an island excursion. Mistakes happen -- ignoring them afterward is worse.

They don't answer the phone. You can't schedule a trip. You can call, text, or leave a message all…read moreduring business hours and hahahahaha the joke is on you. They won't reply or answer. Except they will keep sending you the same request.

Excellent day both in and out of the water. Booking a private tour was absolutely the right choice…read more-- we avoided the crowds and got to experience exactly what we wanted. Our captains, Ariana and John, were fantastic hosts -- knowledgeable, attentive, and made the whole trip memorable. We originally missed our larger group tour due to traffic and rain, but this ended up being a much better experience. Highly recommend!

This was the highlight of our trip to Puerto Rico! The snorkeling was incredible, followed by a…read morerelaxing time at a gorgeous beach (with drinks, sandwiches, fruit, etc.) and a short stop at a third spot where we spotted sea turtles and just saw sights. We had 5 people on our private tour, 3 experienced snorkelers and 2 newbies, one of whom was 10 years old and VERY anxious. They took their time and stayed with us, one in the water and one watching from the boat with survival gear at all times. We all felt safe and had fun. Everything was just perfect. We did what we wanted on our own timetable without being rushed. The kids connected their music by Bluetooth and they had a great time. If you have a group of about our size, this is your BEST choice! Absolutely fantastic! BTW, we got great photos and video of the snorkeling on the gopro, but I don't have them on my phone to post. Still, bring a gopro when you snorkel. The videos will be great!

So I used this company to drive me and my sister out from Fajardo where they are located to the…read morebeach of Luquillo. That was one of my moms wishes after passing. She wanted her ashes to be spread in the waters of Luquillo. I had a very hard time finding a company that was reasonable, PR is hurting big time. But anyway so this company that is owned by Rey was recommended to me and I called him amd explained what I needed to do and w/o hesitation he said no problem and the price was very reasonable. So on the day we arrived he was prepping the boat and in 15 mins we were off. Once he drove us to the location he waited very patiently while we performed a quick service before sending mom off. After we returned me and my sister were so happy that my mothers last wishes were fulfilled. We couldn't have done it without Rey. When we return I will definitely come back and use his services, the guy was a true professional and very respectful. Again there are other companies , but Rey met and exceeded our expectations. Thanks Rey , muchas Gracias por tu excelente servicio.

We booked a private charter for 8 guests out of Fajardo, and the tour itself was good…read more The problem came after. I accidentally overpaid by $200 when sending the balance (sent the deposit twice via Wise). I emailed Ellen the same day with a payment link to make the refund easy. She had been incredibly responsive leading up to the trip, but once it was over, I never heard back. I followed up multiple times over two weeks and got nothing. Would have been a 5-star review if they had just handled the refund. The tour was that good. But going silent on a customer who's owed money isn't okay.

I should have trusted my gut instinct. This company is full of promises that they did not and…read morelikely can't deliver. I don't leave bad reviews but when I feel I was duped out of nearly $1200 your damn right you will hear from me! It's not even the money - I specifically asked about fishing for my son as that was the whole point! So now his day was ruined - which I may add he had been looking forward to for months! So yes, 5 days before our charter plans changed due to the other half of our party canceling their vacation. So, to stay honest with the company and try to do the right thing I informed Ellen what the situation was and that I could not pay $1700 extra on top of our $500 deposit. I told her we wanted fishing for my son which was the most important aspect of the trip. After back and forth for a bit she agreed we would have everything we originally planned but cut time to 4 hours- fishing she said could only be catch and release but for an extra $100 she would add more gas and bait for fishing! Well, that was not done- there was zero bait and zero extra gas used to go anywhere for fishing! I even called her per the captain's recommendation- funny how her story changed at that point! She said the bait would come from the captain catching fish and using that as bait... nope captain couldn't do it! I said where's the extra $100 on "gas" hmmm still waiting on that. Trust me if I wanted to take my kids to a "party island" and sit idle in the water for 3 hrs and use a dinky hook to catch baby fish I could have done that for way less than $1200! When I called her out on it I of course got the run around and blaming me for trying to hurt a small business! Lady, I love small business - I come from a family of business owners, but this is Not the way you run a business or treat customers. The best part I booked a separate fishing trip but was trying to do right by the company so they did not take a total loss- the other company gladly gave my deposit back! Again, I should have cancelled completely with island reef tours! Heed the warning- the boat was subpar, the service was not anything to gloat about and she promised many things that were not delivered! Don't worry I have texts about our conversations- she will only show the ones she claims is what she promised. What a joke!

Jay and crew were amazing on the tour! We took the 915. The receptionist was also so nice and…read morehelpful. There is a bakery next door, they have some of the best Cuban sandwiches! The ride was 45 minutes each way on the boat but beautifully scenic along the way. The water is crystal Clear and beautiful. The food on the boat was basic but good. An amazing bar service on board!

Easy to book, communication was good, the employees on the boat were friendly and helpful, the…read morescenery and water was gorgeous!

Greg and David were amazing!! They were so kind and knowledgeable about the island and its history,…read moreas well as just overall being very personable. We had the perfect amount of time to just relax and enjoy the beach as well as go on adventures like hiking to the limestone mines and snorkeling. I can't recommend this enough, we went out on a limb booking it not sure what kind of tour guide we'd have- but are we so glad we went! Greg gave us recommendations on all things regarding the island and we are so grateful for his kind nature.

If you want luxury this shouldn't be your choice. However if you want great friendly customer…read moreservice and punctuality this is it. The captain Alan and Ezequiel our guide were great. Ezequiel took us on a less travelled trail to the top of the island where the view is phenomenal. Just make sure to bring water shoes. Our price included snorkeling (we chose not to) the trail, umbrellas, and beverages (beer, water and soda) Would definitely recommend.

My husband I had an excellent experience! We booked a 4-hour excursion on Viator for $135 per…read moreperson, which is a great deal for everything that was included! Check in was at 12:30. Easy to find location with plenty of parking. We embarked at 1pm and returned at 5pm. The capitán, bartender and staff took such great care of everyone on the clean catamaran. The lunch was fresh and delicious and the drinks flowed the entire time. Plenty of time to snorkel and relax on the beautiful Cayo Icacos. It was perfect!

Highly do not recommend. We recently chartered a boat with…read morethis company in San Juan. I have been on many excursions over the years and have never experienced treatment like this. I fully understand and respect that the vessel has a no-smoking and no-vaping policy. I complied. However, the manner in which the policy was communicated was unnecessarily rude and confrontational. Professional leadership sets the tone onboard, and unfortunately that tone created an uncomfortable atmosphere from the start. At one point, I was also threatened by a crew member, which was completely disproportionate to the situation. That escalation appeared to stem from poor leadership and communication from the captain. The most disappointing moment occurred as I was disembarking the vessel when the captain said, "Can you walk straight?" implying that I was intoxicated or unstable. This comment was especially inappropriate given that I have visible scarring on my femur from a serious injury. I worked very hard to recover from that injury, and being mocked in that manner was unprofessional and disrespectful. I have always respected crew authority and vessel policies on prior charters. Rules are understandable. Disrespect and intimidation are not. I hope management takes this feedback seriously and ensures future guests are treated with courtesy, professionalism, and respect.