Lauren, a student stylist at the Institute, did an amazing job! She really took the time to listen…read moreto what I thought I wanted, but also wasn't afraid to gently suggest a lighter color than I had originally chosen. I'm so glad I trusted her expertise because the results turned out even better than I imagined. My hair looks healthier, feels healthier, and for the first time in a long time, I feel like I have a true style instead of just a haircut. Lauren is talented, professional, and has a great eye for what will work best for her clients. I highly recommend booking with her!

I had a generally positive experience overall. I have gone to cosmetology schools to get my hair…read moredone for years like 25 years so I know what to expect. The staff and students were friendly, and the check-in/check-out process was easy. The tables at the hair rinse/wash stations were a little different than what I expected, but they were actually a nice setup. I had a full highlight and haircut done. The three students who worked on my highlights were all very kind, and the highlights themselves turned out well. However, the entire appointment took almost 6 hours when quoted 3 hours, which felt very long. During my visit, several students were openly talking about how many hours and days they still needed to make up before graduating in September, which felt somewhat unprofessional to hear as a client. The student doing my service seemed somewhat distracted and unsure at times about certain steps, although the work she completed was done well. There were long waits during the lightening and coloring process, and during those waiting periods no one checked in to see if I needed anything. The haircut portion was not completed by the student assigned to me because she was unsure how to do it, so the instructor, Amy, ended up finishing it. After my color was rinsed out, I still noticed hair dye left on my neck when I left. Toward the end of the appointment, the student was informed she had another client scheduled, and she became very flustered. She told me she could not blow dry my hair because she had another client waiting. By that point, I needed to leave soon anyway, but because the appointment had already run so long, I ended up leaving late and was delayed getting to another place I needed to be. I also understand this is a school and students are learning, which I do respect. However, when students are representing the school and working directly with paying members of the public, I feel there should still be professional standards in appearance and conduct. Clothing such as crop tops and athletic-style mini shorts may be fine among peers in a classroom setting, but it did not seem appropriate while providing services to public clients.

I went for the Hair Spa, and it was amazing! Super relaxing, the vibes were immaculate, and the…read morestaff were so welcoming, friendly, and kind. And my hair was amazing afterwards. I can't wait to go back!!

Unfortunately, had a horrible experience with my hair here. Showed inspiration photos, showed a…read moreTiktok to show how I wanted movement in the hair and how I'd like the face framing pieces. Provided as much detail and information as possible but left very disappointed. Chloe was my stylist and although is so sweet, I was really disappointed in the work done on my hair.

Reasonably priced for the area... very skilled stylists. I saw Clara and was nervous because she…read moredidn't have a lot of experience. Was beyond pleasantly surprised. She really knew what she was doing, listened to me, and did amazing work. Highly recommend!

When I moved back to Madison, I did tons of research on where to get my haircut. I have very thick,…read morecurly/wavy hair that I like to wear lots of ways, and I'm very selective and mindful of who cuts it. Needless to say, I'm so glad I found Julia Grace! I've been to Alexis every time, and she impresses me every time with her attention to detail and vision to help create the look I'm looking for. Great appointment availability, the salon is a super welcoming, clean, and professional environment, and I will go back as long as I reside here!

Hair and makeup is such an important part of not only the brides day but also her bridesmaid. DO…read moreNOT book them. Not only was Angela probably the rudest and worse vibe to be around the day of, her style for hair is stuck in 1980. One of my bridesmaid showed a PONYTAIL with a few curls she gave her a 8 inch bump in her hair and 3 awful pony tails. When my bridesmaid tried to speak up Angela was SO rude and blamed my bridesmaid and "kind of" helped fix it. My entire wedding party re did their hair and makeup at the venue. She has young talented girls that work with her but she refused to let them help with follow up. Her breath reeks. She is incredibly over priced. I cannot believe people book this lady. If you're looking for a 80's throwback party she's your girl. If you're looking to have a good experience before your wedding day you better run the other way. I quite literally want to put in a request to my bank for fraudulent charges bc not a single bridesmaid looked good or deserved the treatment they got from her. Youre horrible at your job.

Had my first appointment at this salon after purchasing a groupon. Making an appointment was easy,…read moreand I had a great experience with Brittany. After discussing my hair goals with her, she suggested a different approach than the service for which I had purchased my groupon. The cost was equivalent, so they took the groupon with no extra fees. Brittany helped me select a color that looked great, and would work best with my hair and I LOVED the cut. I'm not totally sold on the organic dye - it didn't hold its color as well as conventional dye. I don't get my hair colored often but this dye washed out a lot over the next few weeks (I could see the color in the water when I washed my hair), which I've never had happen before. I purchased the shampoo and conditioner which Brittany recommended (to build protein), and after using it for a couple of weeks I switched back to my regular shampoo. I really didn't like the way my hair felt/looked while using their products. Definitely recommend for cuts and style, would recommend their coloring services if organic product is the most important factor to you, and would probably stay away from their hair care products (although YMMV - perhaps they'll work great for you).

I'm biased because Cori (a stylist there) is my friend, but she is awesome!…read more My hair is extremely thick and wavy and has consistently proved to be a challenge to all people who dare to cut it. It's been too short, too long, and more often than I'd like to say, uneven (somehow, some stylists will actually manage to miss whole chunks that are sticking out at the bottom). Cori has given me the best haircuts of all time, every time. I've gotten comments from strangers on the street after getting a haircut with her!

I love Mary! She always listens to what I want and gives honest feedback to what will work for my…read morehair and how it may differ from the picture I have shown her. Highly recommend!

Got a reference to Kacy from my neighbor. I was in a difficult spot from a sequence of two bad…read moresalon experiences and needed some color fixing. Kacy was able to get me in quickly, and at the appointment she listened to the story and understood what I needed to have done to solve my hair crisis. She is very knowledgeable, and has a very nice personality. Kacy is now my go-to for all of my hair care needs.

I have been coming here for the past 4 years and wouldn't go anywhere else! My stylist, Megan, not…read moreonly does a terrific job styling my hair, but is extremely personable. Depending on the stylist, it can be a bit expensive, but so worth it!

Aimee always does a fantastic job, and helps me choose colors and cuts that flatter my skin tone…read moreand face shape. The space is nice and clean and very pleasant. I've never seen a bad haircut (but she's fixed a few that others did).

I came to Aimee looking to do something a little different (but still ME) and boy, did she deliver!…read moreI seriously can't stop looking at my hair in the mirror. Her space is cool and comfortable, the ambiance of the location is bustling without being annoying, and Aimee is a pro at what she does and hilarious to boot. Great, engaging conversation was had. I had a vision of what I wanted for my hair, brought a few pictures, and she literally took what I had in my head and totally made it happen. If you're looking for a pro at "atypical" colors, Aimee is the master you seek. Trust me. I hate liars and I don't hate myself, so I would never lie. Take a chance on this one. She's a gem. You'll be glad you did.

I've been with Jenna since 2014 & that's not by accident…read more Even when I moved out of state, I still booked & traveled. When you find someone who delivers true luxury every single time, you don't downgrade. From the precision of the cut to the richness of the color... she just gets it. My hair is healthier, stronger, & always elevated. It's intentional, polished, high-end work. The kind of color that makes you stare at your own hair in good lighting like... yeah. That. She doesn't just provide a service, but she creates a look. An identity. A feeling. 10+ years later, & I still won't let anyone else touch my hair. If you want luxury that actually shows... she's it.

If I could leave ten stars I would. I was visiting from out of state and needed my roots colored…read more April was AMAZING. After conversation and my saying "just do anything". My hair is difficult to work with. She walked me through every step and when all done WOW the color was beautiful and the cut was perfection. I am not exaggerating when I say I was near tears of joy when she turned me to the mirror. It is now 3 weeks later and I can get out of bed in the morning, toss my head and I am ready to go. April is my hero. Kathleen Shirley, Warren, OH