Lauren, a student stylist at the Institute, did an amazing job! She really took the time to listen…read moreto what I thought I wanted, but also wasn't afraid to gently suggest a lighter color than I had originally chosen. I'm so glad I trusted her expertise because the results turned out even better than I imagined. My hair looks healthier, feels healthier, and for the first time in a long time, I feel like I have a true style instead of just a haircut. Lauren is talented, professional, and has a great eye for what will work best for her clients. I highly recommend booking with her!

I had a generally positive experience overall. I have gone to cosmetology schools to get my hair…read moredone for years like 25 years so I know what to expect. The staff and students were friendly, and the check-in/check-out process was easy. The tables at the hair rinse/wash stations were a little different than what I expected, but they were actually a nice setup. I had a full highlight and haircut done. The three students who worked on my highlights were all very kind, and the highlights themselves turned out well. However, the entire appointment took almost 6 hours when quoted 3 hours, which felt very long. During my visit, several students were openly talking about how many hours and days they still needed to make up before graduating in September, which felt somewhat unprofessional to hear as a client. The student doing my service seemed somewhat distracted and unsure at times about certain steps, although the work she completed was done well. There were long waits during the lightening and coloring process, and during those waiting periods no one checked in to see if I needed anything. The haircut portion was not completed by the student assigned to me because she was unsure how to do it, so the instructor, Amy, ended up finishing it. After my color was rinsed out, I still noticed hair dye left on my neck when I left. Toward the end of the appointment, the student was informed she had another client scheduled, and she became very flustered. She told me she could not blow dry my hair because she had another client waiting. By that point, I needed to leave soon anyway, but because the appointment had already run so long, I ended up leaving late and was delayed getting to another place I needed to be. I also understand this is a school and students are learning, which I do respect. However, when students are representing the school and working directly with paying members of the public, I feel there should still be professional standards in appearance and conduct. Clothing such as crop tops and athletic-style mini shorts may be fine among peers in a classroom setting, but it did not seem appropriate while providing services to public clients.

Excellent experienced stylists John and Katrina, good listeners /interaction /communication with…read moreclients. Much better VALUE than other big name, popular Salons in central to West Madison . Best available , attention to detail in the art and science of color/highlighting. Reception is ALWAYS kind and helpful. Prices are reasonable , considering the HIGH quality of services. Vibe is relaxed/pleasant. Always positive attitudes and I am happy to go back. Many thanks and much appreciated to all!

I'm in Madison for a work trip, and they were able to get me in very last minute for a mani/pedi…read more Patricia was amazing, she really took her time on my rainbow manicure (designed to match Carey Mulligan's in Promising Young Woman), and was very generous with her foot/leg massage during the pedicure. On top of this, she's great to talk to and has a really fascinating personal story! Great way to spend my day off.

I'm biased because Cori (a stylist there) is my friend, but she is awesome!…read more My hair is extremely thick and wavy and has consistently proved to be a challenge to all people who dare to cut it. It's been too short, too long, and more often than I'd like to say, uneven (somehow, some stylists will actually manage to miss whole chunks that are sticking out at the bottom). Cori has given me the best haircuts of all time, every time. I've gotten comments from strangers on the street after getting a haircut with her!

I love Mary! She always listens to what I want and gives honest feedback to what will work for my…read morehair and how it may differ from the picture I have shown her. Highly recommend!

Hair and makeup is such an important part of not only the brides day but also her bridesmaid. DO…read moreNOT book them. Not only was Angela probably the rudest and worse vibe to be around the day of, her style for hair is stuck in 1980. One of my bridesmaid showed a PONYTAIL with a few curls she gave her a 8 inch bump in her hair and 3 awful pony tails. When my bridesmaid tried to speak up Angela was SO rude and blamed my bridesmaid and "kind of" helped fix it. My entire wedding party re did their hair and makeup at the venue. She has young talented girls that work with her but she refused to let them help with follow up. Her breath reeks. She is incredibly over priced. I cannot believe people book this lady. If you're looking for a 80's throwback party she's your girl. If you're looking to have a good experience before your wedding day you better run the other way. I quite literally want to put in a request to my bank for fraudulent charges bc not a single bridesmaid looked good or deserved the treatment they got from her. Youre horrible at your job.

Had my first appointment at this salon after purchasing a groupon. Making an appointment was easy,…read moreand I had a great experience with Brittany. After discussing my hair goals with her, she suggested a different approach than the service for which I had purchased my groupon. The cost was equivalent, so they took the groupon with no extra fees. Brittany helped me select a color that looked great, and would work best with my hair and I LOVED the cut. I'm not totally sold on the organic dye - it didn't hold its color as well as conventional dye. I don't get my hair colored often but this dye washed out a lot over the next few weeks (I could see the color in the water when I washed my hair), which I've never had happen before. I purchased the shampoo and conditioner which Brittany recommended (to build protein), and after using it for a couple of weeks I switched back to my regular shampoo. I really didn't like the way my hair felt/looked while using their products. Definitely recommend for cuts and style, would recommend their coloring services if organic product is the most important factor to you, and would probably stay away from their hair care products (although YMMV - perhaps they'll work great for you).

I booked my first visit to this salon after reading very positive reviews online. I went in for a…read morehaircut and balayage. I showed a picture and brought in physical hair extensions in the red shade I wanted. I was never told my desired color was not possible. The resulting job left my hair looking similarly close as when I walked in (another shade of brown). I immediately stated to the dresser that the result was far from what I had requested. The owner (Karla) made a comment about how at least they're not having me walk out with horrible hair. That was completely off-putting since I never expect to leave the salon looking horrible nor do I ever spend my money with that outcome as a goal. Karla offered to have me come back in so they could tone it. I would rather take my money to a place that can get close to what I want the first time around, and if not, not being defensive about their own wrong doing. Total service cost before tip was $255, which is a ludicrous amount to charge if you didn't deliver. No discounts were offered which is very upsetting and tells me this business is lacking integrity. There needs to be transparency - If a hair stylist doesn't possess the knowledge or skills to achieve clients desired color, that needs to be stated from the start. I would rather know that up front so that other possible arrangements can be made and if that is not possible then I can go elsewhere. Going to this salon was such a waste of time, money and energy. I have included 4 pictures with my review (reference of desired color, the extensions I brought in to salon, my hair before service, my hair a week after service). I believe this will show more truth to anything beyond my words.

This place is awesome. I didn't get my hair cut for 10 years (yes, a whole decade) and I was…read morenervous coming back into a salon. I decided to come here and I'm so glad I did. My hair looks and feels healthier than ever and I'm happy with how it looks for the first time since I don't know when. Megan was wonderful and also the nicest person on the planet. The other stylists were also kind and friendly -- the atmosphere is welcoming and just lovely. I also walked out with a haircut without breaking the bank. As someone who hates the salon generally, I would totally come back here. If you want to get your hair done in Madison, give Paisley a call -- they are great. They also do long hair, short hair, all gender; the versatility and talent is apparent. Go here!

Large house turned salon. She also has a lot of boutique items inside for sale…read more Price point seemed on point for the color, but high for the hair cut considering she didn't offer to style it or anything. $58 for color, $40 for the cut. Timing was extremely awesome, in and out within an hour for cut and color.

Got my eyebrows waxed and tinted here by Brittney, and absolutely LOVED the results. The tint was…read morenatural looking, a great color match, and lasted me a solid 4 weeks after following care instructions. I highly recommend going here, the atmosphere is relaxing and definitely has cute boutique vibes.

Aimee always does a fantastic job, and helps me choose colors and cuts that flatter my skin tone…read moreand face shape. The space is nice and clean and very pleasant. I've never seen a bad haircut (but she's fixed a few that others did).

I came to Aimee looking to do something a little different (but still ME) and boy, did she deliver!…read moreI seriously can't stop looking at my hair in the mirror. Her space is cool and comfortable, the ambiance of the location is bustling without being annoying, and Aimee is a pro at what she does and hilarious to boot. Great, engaging conversation was had. I had a vision of what I wanted for my hair, brought a few pictures, and she literally took what I had in my head and totally made it happen. If you're looking for a pro at "atypical" colors, Aimee is the master you seek. Trust me. I hate liars and I don't hate myself, so I would never lie. Take a chance on this one. She's a gem. You'll be glad you did.

Carrie and her staff are at most the top professional hair stylist and color specialist. When you…read morewalk through the doors, you are immediately attended to at the front desk. Sitting in a chair, the attention is on you and there is no talking between stylist unless you invite it. What I like most is that there is NO gossip...Thank goodness. I leave there with the product I need to create the design that I receive along with directions. Sara

My bridesmaids and I got our hair done at Promodern Salon and we loved our experience! All of the…read morestylists are very friendly and talented. They provided us with a room where my girls and I put our scones and mimosas to enjoy as we waited for others to finish. The stylists made us feel welcomed right away and they kept us on our schedule. Carrie did my hair and she is phenomenal! She showed me and my personal attendant how to insert and take out my veil. Lyndse did my makeup and I couldn't have been happier with the results! She is a very talented makeup artist (and stylist) who made my morning a very enjoyable and relaxing time. Overall, wonderful experience! :)