I typically review restaurants only, but when some business is such an outlier, like this one, I just can't resist the opportunity to call attention to it. We have used this pharmacy for years and appreciate the hard working people there. Unfortunately they are pushed beyond their ability to keep up with the volume of work. It seems that CVS is a victim of their own success. here. My wife has a really bad case of flu. I tried to call to check on the availability of her meds. No answer after 10 minutes of waiting. The doctors office attempted to get through and waited 17 minutes before they gave up. I drove into town and let the phone ring for 25 minutes before giving up. I drove back to the doctors office and got hard copy prescriptions and started to call around for the meds. Most pharmacies in the area answered within 2 minutes. Some within seconds. That includes other CVS locations... and I ended up driving to one of those where I got meds for my wife in 15 minutes from some very nice folks who were efficient and personable. The CVS on Main Street in Anderson needs more people, someone who can answer the phone, maybe a call back phone system, and probably a number of additional pharmacists. CVS TAKE NOTE: YOU ARE LOSING BUSINESS TO OTHER STORES... THERE IS A WALGREENS ARCOSS THE STREET! read more

I have used this pharmacy for years and have always found them to be helpful and accommodating. Their prescription prices are fairly competitive and I would say that their customer service was on par when compared to other chain stores in the area. I recommend using their app on your phone which enables you to manage/refill your prescriptions and see the status/prices, etc. at any given time. It is very convenient and helpful when trying to keep up with your medication(s). I also recommend their CVS Caremark/ExtraCare Card. It is their store savings card that you can scan whenever you enter the store for coupons (using the scanner mounted on a pole close to the front entrance) and use each time you make a purchase of any kind - prescriptions or general merchandise. The card tracks what you buy and produces coupons accordingly. For instance, if you buy a 90-day supply of vitamins, the card notes this and you will get a coupon in about 80 days for vitamins. That sort of thing... Note* The CVS app and CVS Card are two separate things and you will need both to take advantage of the services I have described here. This CVS is open 24 hours a day, 365 days a year. I'm not sure why, but it is. If you don't already have a pharmacy, this CVS might be for you. read more

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So slow! I don't understand why people aren't told to come back or circle the building when they drop off a prescription. Waiting in line 35 min one day for a prescription I already dropped off. read more

the pharmacists and the pharmacy techs are always so helpful and willing to go out of their way to make sure you have the best experience possible. Huge thank you to Ashlyn read more

I think the pharmacy department has a "give this guy a problem" note beside my name. A couple of years ago they refused to fill a prescription for major pain killers following sinus surgery because I had a much smaller dose prescription for a spinal problem. That was a big deal. Sinus surgery hurts. Most recently, every time I go to the window, they give me a hard time about something. They're out of the medicine I need (come back next week) or they pull up the wrong Rx even though they were given the Rx number, not a name. I have five daily prescriptions and they seem determined to delay filling something to make me come in five times to fill five Rxs. I just returned from attempting to pick up a prescription (wrong one pulled up, argued I didn't have the Rx I sought to refill - I did of course). March 2019 CVS isn't contracted with my insurance BC/BS any longer - but won't transfer my Rx's either. Three days since they told Walgreens they would transfer my Rx's THAT NIGHT and they've transferred only two of seven or so. Anything they can do to make life harder on the customer, this bunch will do it. It's hard for me to understand why. (They waited until I was at the window to pick up Rx's called in because I was sick to tell me they wouldn't take my insurance so wouldn't fill the RX's. Nice.) read more

I would try to bite my tongue a little better with this review had it not been for the phone call I tried to have preceding this. Over the course of one stressful day at work, a combined 1 hour on hold attempting to reach the pharmacy for information on a prescription-- only one attempt eliciting a response-- is entirely unacceptable. spoke with the supervisor twice, both times they transferred back to the pharmacy which was OBVIOUSLY not responding in the first place and was the issue at hand when calling the supervisor. it took an hour and a half to receive the prescription and it wasn't terribly busy at all, save for a steady stream of drive thru cars. after this long and arduous ordeal it was decided that yet another phone call to the supervisor would be appropriate. they agreed that this was stupid, but transferred back to the radio-silent pharmacy one more time. this was the final straw. girlfriend calls the store with a clear head about the issue attempting for some actual conversation, gets cut off multiple times and is told "maybe you'd be better off calling someone in the morning". never has she been that upset at a phone call. in any case, a cliffnotes is that this pharmacy is absolutely terrible in all forms. do not come here expecting good service, a timely pickup, or much else in general besides quick groceries. read more

I swear this has to be the slowest pharmacy I have ever been to. How can a place that has the same amount of volume turn out more production in half the time. They need more training and retraining at this location I swear. read more

Their price for my generic prescription was $188. Kroger pharmacy $13! Shop around! Back to Kroger!