this morning about 8:30 am i was in the cvs this blonde lady was so dam nice and her customer service was so awesome. i will always go to cvs, i don't remember her name but her and a young man at the cashier department was very awesome. customers always remember things like this i will always go to cvs on church street. my advice is for you customer's to do the same read more

They were well stocked and the staff was very friendly and helpful. Managed to get everything I needed and was in and out. Lots of specials happening. They convinced me to get the annual membership. It pays for itself and you get free shipping even on most meds. Ample parking and wide aisles making it easy to walk thru. read more

The staff is so helpful to help find what you are looking for. The store is clean. They do consider the Seniors and that makes shopping a pleasant experience! read more

Very clean, welcoming, friendly and well stocked. Yes I would recommend CVS in general. If you can not find something please don't walk away without asking. The staff is very knowledgeable and friendly. Not saying there will not be some hiccups from time to time, but whom of us has a good day everyday. Sometimes a smile and friendly conversation goes a long way. They work hard to give you a good experience. My take away. read more

Wow. Just wow. I have never in my life run into such truly bad customer service as I did this week when trying to pick up my new prescription. I was discharged from the hospital with brand new scripts to fill. I knew that the one was very expensive because there still isn't a generic version. Like it's MY fault AZ is UBER greedy and keeps prolonging the patent. Sigh. Unfortunately my cardiologist has a Jones for this drug so I will have to fi it for at least a month. I had to jump thru hoops to get this drug. I had to call an insurance advocate who tried patiently to explain to these idiots that the coupon I was given was NOT from the doctor but from AZ. They insisted that it needed pre authorization...which it didn't. We finally contacted the doctor to let them know the problem I was having. The woman at CVS was unmovable. She was completely unwilling to aid in this at all...even though it's HER JOB. I know...I work for this company so I can vouchsafe how AWFUL they are. I finally asked that this be transferred to another location because this woman was so obtuse. I hate that my options are this CVS or the even worse one at University. Sadly because they arey employer I don't have any other option unless I want this battle with all of my drugs. They constantly lose scripts or have zero understanding of who wrote them. If you have another option for a drug store...go. Do NOT.....DO NOT go to this CVS read more

Made an appointment and was emailed and text to wait outside until called. Got to the appointment 10 minutes early and waited for more than 35 minutes without ever receiving a call! When I went inside to ask the wait time no employee had an answer besides we don't know, she might be in there... I'm very disappointed that I left work to make sure I got my sickness looked into only to sit outside for almost an hour after I made an appointment. Doesn't seem like making an appointment matters at all here, I've also called and was told they would contact the clinic and still nothing. Even a call to say they were running behind would put me at ease so after calling I finally got someone by choosing follow up option and turns out that no one is there to even run the clinic yet no one could tell me that. I left work and wasted a lot of my day trying to be seen only to be asked if I would like to try another clinic right at 30 miles from the city I live in. read more

Terrible service. Lunch for them was form 1:30-2:30 Arrived at 1:15. They said they are about to go to lunch and not seeing anyone despite an appointment being made. Lazy, and entitled attitudes. read more

As a store, it's no different than any other CVS or other pharmacies for that matter. Best to shop in here when there is sales and abuse the coupons that can be found on your receipts. The pharmacy is pretty quick with getting your prescriptions ready, and will call you to let you know it's ready. Now the minute clinic has a deceiving name depending on time of day. Although they do accept walk-ins, it's best to make an appointment. Which is what my grandmother did for her flu shot. The wait was about 10 minutes due to customer drop offs, pickups, and phone calls. It was a pretty simple and quick procedure. read more

If you ever go to the 2344 South Church St Burlington, NC 27215 location don't waist your time. I have been to this this location 3 times. Each time my prescription was never ready or I was told to come back the next day. After waiting for 40 minutes in line. When I came back the next day(Friday) I was told to come back on Sunday the "truck has not come with my prescription". I replied "truck" I was told to come back today and my prescription would be ready at 11:00 am. The lady at the window then stated come back in 20 minutes. REG#19 TRN#6561 CSHR#0000056 STR#3853 This location is under staffed or just have lazy workers. read more

You will die waiting for this pharmacy to fill your prescriptions. Please do not risk your health and safety on this location, or any CVS Pharmacy for that matter. After more than 20 years of business with them, I'm done. Update: The behavior and attitude of pharmacy manager, Sahejman Kahlon, is repulsive. Mr. Kahlon, I urge you to find a different profession. You're terrible in your current position at CVS Pharmacy. You have cost your company loyal customers and your lack of accountability and professionalism is bound to become a legal liability for CVS. Your employees are clearly miserable under your leadership and it shows in their treatment of your customers. If you live in the Burlington area and use this location to fill prescriptions, I urge you to find a different pharmacy, else you are putting yourself in imminent danger. This man is careless and the irresponsibility of the pharmacy staff is simply unacceptable. read more

They'll have no one in line but have you waiting for 30+minutes while they are all just starting at each other . The thing is they have the audacity to look in your direction while they do it. If you don't want to work then don't go to work! They are definitely slacking with the customer service! Then I ask how long it will take because I've been waiting for a certain amount of time and she says "no you have not " in a very rude way! I surely have witnesses that also work there that know I have been waiting since before the pharmacy opened back from lunch. I left because I definitely don't want anyone administering anything in an ill manner! If I could give negative stars I would. read more

DO NOT GET YOUR PRESCRIPTIONS FILLED AT THIS PHARMACY. This pharmacy claimed that they gave me three packs of my medicine when I was only given one. When I came to get a refill, they claimed that they would not be refilling my medication and that if I really wanted it I would have to pay out of pocket. I contacted my doctor's office, a nurse contacted CVS directly, and my doctor was told that I only needed to bring my insurance card because they didn't have my insurance information - this was why they only gave me one pack originally. I got up to the pharmacy window, and they refused my insurance card, claiming that I needed to pay out of pocket. I told the pharmacist about my conversation with my doctor's office and asked why they now expected me to pay out of pocket. I gladly would have told them to cancel the order and just switch to a different pharmacy, but for some reason the pharmacist ripped off the prescription label attached to the bag and practically threw the medication to me through the window. He waved me away when I tried to ask more questions, and said "we're done." I don't recommend using this CVS location to fill prescriptions. read more

I have had an appointment since 3 o clock and it is currently 5:01 and I still got 0 help. It's very annoying to set an appointment up, get told directions by the website and for nothing to happen and for something you need badly to not be available because the doctors either aren't there while they have appointments set up or because they are ignoring clients read more

I waited on phone 22 minutes on 10-27-20 for pharmacy to pick up and nobody ever answered the phone. This isn't the first time this has happened to me at this store. Never had this problem at Rite-Aid read more

Good store but the minute clinic is a bit off. First it was a 40 minute wait, came back in 30 mins and the wait was 96 mins then 30 mins. So basically it was about 2 hrs. read more

CVS Pharmacy - Minute clinic is at the back of the store near the pharmacy - Drugstores Near Me - BURLINGTON, North Carolina

Never have prescription ready even when they say it is. Never give you answers to your questions. Never give you the right price for prescriptions. Even the minute clinic has unreasonable waits with appointments. If CVS wasn't my only local options, I would 100% go somewhere else. read more

I'm not necessarily commenting on CVS as a retail store but their minute clinic that they run within the store. If I could give them negative stars I would. My son went last week because he could not get an appointment fast enough with his regular physician. He was met with rudeness from the nurse practitioner who was more interested in bragging about her graduating from Duke than listening to what he was saying. Her bedside manner was absolutely horrible! If you are sick do not waste your time. You'd be better off taking your chances at the ER at ARMC and believe me, that ain't saying much!! read more

If you make an appointment and only get vaccines, this is a good place. It is easier than going to the health department and you are exposed to less germs. Do not expect this to be fast. This is cheap. You get what you pay for. Kernodle Clinic has a walk in urgent care that is pretty good next to ARMC ER if you are sick go there. ER is for serious accidents, strokes, heart attack etc. Urgent care is for flu etc. The Kernodle urgent care does xrays too. CVS is more for getting your flu shot to prevent getting sick. read more

This store is very clean and the staff are both friendly and knowledgeable. The reason I rated them 3 stars was the pharmacy. They are very busy and it took over 1.5 hours to fill 2 prescriptions. they do there best but if you need any medication in a hurry this is not the place to go. read more

They didn't take my coupon. My friend @feelinpurdygood gave me that coupon. Could NOT believe it. They were nice about it -- like really nice... but nice doesn't get me 5 dollars off of any 20 dollar purchase. Other wise I would have given a 5 star review. But the coupon thing really made me a little mad. read more