I love to go here!…read more They are always soo sweet! The shop inside has vitamin supplements, oils and some boutiques Item. They had scaled down on inventory lately. The drive through is so convenient and they are quick. The longest I've waited was 20 min. They also text you when your prescription is ready! Love that! They are so much better then Walmart any day and I love to use local business then chains!

Favorite hometown pharmacy. The Pharmacy here is unique. They remember your name and care about…read moreyou. My favorite Botique for special gifts for friends. Not only are the helpful & kind but call you with reminders when it's time to refill. Cost effective too! Hard to find items? They will order for you!

It is next to impossible to get anyone to answer the phone at this pharmacy. They pickup the phone…read moreline then hang up. I have to go through corporate office to have them email me so that the store will call me. A total waste of their time and mine!

Customer service is poor. Had one print that was supposed to be ready for pickup at 11 am and when…read morei arrived at 4:30 pm it wasn't ready. The readon given was " she hadnt had time" . Two other employees laughing and eating snacks while one person is checking out - line of customers. The lack of concern for poor service is ridiculous.

So let's face it. The reality is that none of us are perfect and customer service is not always…read moreit's best due to that. Someone had a bad day? They may not provide the most conversational help or even give a thank you. Someone had a great day? They may be more lenient to let down their guard and let the words flow. Here at Trussville Walmart it is a middle ground. We love Online Pickup but it can be extremely slow, especially in the weekday evenings. Earlier in the afternoon you may be surprised for fast service, even reps at the bay waiting for you to park after you said you were on your way. But here and there they have mixed up customers' orders. Sometimes they may be on phone calls or listening to music while working with limited conversation or a goodbye. Again, no one is perfect and mistakes happen, but they were very kind when assisting us when these issues came up. We ultimately had to call the 1800 line to get help because the mixed bags were lost and probably on the way home with the mixed customer's things. This is a quiet store in the mornings and early evenings, but can get more smoking, loud music, loud customers the later the evening gets, so be wary.

Walmart is always an interesting place to visit. I needed camping supplies and thought it this…read morewould be a cheaper place to grab them. Not the case on cheaper place anymore! In typically Walmart fashion half of the items were not available. I made some substitutions on some but will visit another store for the other things. The store was clean and quiet for the evening time visit. They had some great flowers that are pictured.

I come here quite a bit. My recent visit was to purchase a humidifier…read more The pharmacist answered my questions very quickly and made it easy to decide what was necessary to go along with my purchase. The cashier who completed my transaction was nice and helpful too. The CVS rewards program is great because you can get many useful coupons. Who doesn't love a discount or the opportunity to save money?! I love my new humidifier!

"Help needed at the front!"…read more The first time I heard the announcement called over the store intercom, by the young woman at the front counter, to what appeared to be an otherwise empty store, I didn't make anything of her tone or her anodyne call for backup. I had made my way past the snack isle to the cooler, grabbed a soda, and brought it to the counter as the unoccupied cashier, who had called for backup, slinked away at my approach, awkwardly avoiding eye contact as her help (a man in street clothes) quickly took her station. So far none of this seemed too unusual for CVS at 2AM... Maybe she was going on break... who knows? I initially tried to apply my CVS Rewards to the small $3 purchase using my phone number. I was informed that there was zero balance on my account. Fair enough. Although I knew I had accumulated more than enough CVS Rewards cash, but I figured that there must still be some step I have to complete to apply it. I apologized for my error and then went to check my CVS account which did have $16 worth of rewards but indeed a zero balance as the app requires an extra step to make the funds available in store. Again fair enough--no harm no foul. I tapped the "apply rewards" button and then came back to the store to buy the soda and a few other food items (it's the only grocery store open in that part of Birmingham at 2:15AM). It was when I returned to the store that the situation became off-the-rails bizarre. "Help needed at the front!" This time with more urgency in her tone. And this time unmistakably prompted by my entrance, again the only customer at the still empty CVS. Okay, rude but still we aren't overtly crossing any lines of etiquette. Hey I get it, there's a good reason why their experiment in self checkout was so brief at the 24 hour Roebuck Parkway CVS. But I can do that dance with indignity if it means that I can buy groceries this late. I figure a little criminal profiling is a price to pay for ramen and marshmallows at 230 in the morning--within the standard passive aggressive, junior detective posture that in most cases is mostly harmless, if tactless. There, again swooping into the grocery section to heed the call for "help", comes tracksuit. And this time he's prepared to deliver a stern directive by way of a warning: "If you don't pay [meaning pay for the items I had chosen] this time I'm banning you from the this store." It took me a minute to realize what was (and was certainly NOT) going on there. And finding any benefit of the doubt I offered for this behavior rebuffed, with extreme prejudice ( whatever I was up to must have been REALLY bad) I left. I know that there is no company policy, that extends any such authority to store managers to demand immediate payment in full, at the threat of banishment. Countless viral videos that have gained infamy in present years which show CVS employees standing aside as gangs of organized retail thieves casually walk out the door, arms full of body wash, AA batteries, shaving cream, and dental dams in brazen daytime robberies. Clearly corporate policy (even for actual shoplifting) gives no legal wiggle room for managers to assert, "If you don't pay this time I'm banning you." I do pay **all the time** and no, sir, you are not. That's not what's happening on this crisp winter's night. Sorry. That's the line. The thing is, I don't take things that don't belong to me from stores. I should have made that clear from the start of this review if only as "spoiler alert"--as I should have to the store's employees themselves directly after the initial intercom warnings. I will from now on--in a clear and unbothered tone to match the volume of the store's PA system that chirpingly reassures CVS customers who wander into the "Health & Beauty" section that "staff have been altered to your presence!" (how sweet of them to notice) when even slightly prompted by store motion detectors tracking their every move around the $27 tweezers, as their own digital protocol for: "Help needed at the front!"

I like Target. This one doesn't have the selection that some do. It is a fine store for the basics…read moreespecially if your willing to go to your second choice because your first choice is sold out. The prices are much better than Publix or Wynn Dixie. Aldi is less expensive but you never know what you will find. The Trussville store was recently remodeled and looks good. We like the Starbucks. All is clean and better stocked than it used to be. The staff at this store is great. I have had many a pleasant experience interacting with them and have always been treated courteously and kindly. If selection was broader and things were in stock I'd give it 5 stars.

NEVER AGAIN!!!! My husband ordered a small kitchen gadget that he paid for online to pick up in the…read morestore. Once we arrived, we were notified that the item had sold out. They didn't offer to locate another one, issue a rain check, nothing of the sort. My husband asked for a refund and we were told that he had to wait. The lady at the counter literally said, " you should have started your shopping earlier" I understand that it's busy with the holiday rush, but there was absolutely zero empathy or customer service. I don't need someone to dictate to me when to spend my money.

Nelms Pharmacy in Trussville is truly one of a kind and hands-down one of the BEST local pharmacies…read morearound. Not only do they provide exceptional pharmacy services, but they also partner with incredible brands to offer a thoughtfully curated selection of products; Nelms offers everything from bath bombs and skincare to notebooks and unique food items. It's honestly a joy just to walk in and browse! What really sets Nelms apart, though, is the people. The entire team is amazing, and Kenley, Chase, Emily, Ellie, Michelle, and Heather especially stand out as extraordinary! Each of them is knowledgeable, kind, and genuinely invested in their customers. You feel cared for every single time you're there. Local pharmacies are the heart of a community, and Nelms Pharmacy sets the gold standard. If you haven't been yet, do yourself a favor and go check them out today -- you won't be disappointed! I highly recommend!!

It is worth trying out not at all like CVS or any of those other boring pharmacy's this is like…read morevisiting family and feeling at home,and treated with respect as well ‍

They are filling prescriptions on the 28th of each month and not giving them out until the 30th or…read morethe 31st. The rude not willing to work with you if you have to go out of town. Customer service sucks they did not care about their patients all they care about is their money

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

The grounds definitely need some work. Yellow barrier tape, a busted brick column, trash in the…read moreparking lot... But the gentleman working the register was not only polite and pleasant but also helpful. I wish I couldn't gotten his name. I just ran in for hearing aid batteries on my way to a job site. They'll even provide only had one option left for the type I needed, which had three packs in it. I hadn't planned on spending nearly $30 for hearing aid batteries, but I needed one!

What I like about this location is the fact they're open 24 hours and that's good for anyone who…read moreneeds to pick up any merchandise throughout the night. Most times, you'll find things on sale if you're a CVS card member (which is free) and make sure to not throw away your receipt since there's always coupons you might find useful. I always come here for the CVS sour gummy worms which are the best candy I've ever tasted. Every time I'm here, the place is always keep clean and customer service is willing to help me anyway they can.

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