I got off the plane today with sniffles and since I was not interested in being *that guy* at the office, I stopped here for drugs. Easy enough to find the cold and flu aisle, pick a package of day/night and make my purchase. This is a full service CVS with all the usual personal care, cosmetic, snacks, drinks and a pharmacy (which was closed this afternoon). And they have the MinuteClinic thing too. The store was tidy, well stocked and the two guys working the registers at the front were attentive and polite. [Review 21 of 2025 - 402 in Missouri - 23594 overall] read more

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I come here all the time as I'm taking more than 10 Rx at present. My experiences have been all over the place, but it's 2023 and pharmacy employees have it rough. Thomas is my favorite employee. He does his job well, he pays attention, he has empathy, and he even made me chuckle once. Thank you, Thomas! read more

if i could give one zero stars i would. Its insane I turned in my photos and be developed and the girl never gave me a paper to hold on too. I didn't know would the procedures were because it was my first time turning in photos. I talked ... More read more

Shout out to the pharmacy staff today for their outstanding customer service. I scheduled a Covid booster shot at the Target CVS which was understaffed and then discovered expired vaccines after waiting past scheduled time. This CVS was so accommodating and professional. Everyone I talked to was so nice and helpful. How can there be 7 or 8 working at this CVS pharmacy and 1 at the other and how does a pharmacy not know their vaccines expired? Several had to be turned away from the Target CVS. My vote is for Clayton & Brentwood! read more

WOW! Never in my life have I had such a bad experience. I needed a very important prescription filled and the pharmacy said - "Sorry, we close in 3 minutes, you will not get your prescription filled today". Then threw the paper at me. HORRIBLE. read more

Worst CVS in St.Louis. Pharmacy is either always backed up, is out of stock of meds, or the people are awful. Worth it to drive farther for meds. read more

This is the last time I go to this CVS. I've gotten my prescriptions at 8101 Clayton Rd. for years. A few months back the store got a new pharmacist. It's been headaches for me ever since. I don't think they've gotten one prescription right since. When I've brought up their mistakes, I've been yelled at twice. I've experienced: only getting half the pills prescribed; filling an old prescription with old dosing rather than filling the latest script (this has happened to me twice now); leaving out a medication all together. Today I went in to ask that they fill the prescription that they forgot to fill last week. The young woman was very nice and said it would be about a half hour. She asked if I wanted to wait or come back. I said I would come back. I came back 4 hours later to the drivethru. There I was told the prescription wasn't ready and would take 30 minutes to fill. When I expressed my dismay, I was told the pills hadn't been counted out yet. It takes 30 minutes to count out 30 days worth of pills?! No apology except to say that they were short-staffed. This only goes so far. Can you imagine if I had waited in the store for them to fill the script?! 4-1/2 hours! I was so livid my husband had to go back to pick up the prescription. He brought back two medications-- and sure enough, they filled one of the scripts with the wrong dosage pill! Sorry, CVS, you have totally lost my trust! read more

My CVS was out of the only prescription I take. After waiting around for almost a week I suggested they um, try another store? This was the store that had it. I said no problem it's on my way home from work. I got there a couple of minutes to 5 and told the pharmacy my name. She proceeded to tell me it wouldn't be ready for 30 minutes. Not, oh we'll move it to the front of the line since you're here or any basic pleasantry. Just it won't be ready for 30 minutes. Since I'm not good at waiting I went to go have dinner in the area and then came back after. I'll return if I have to but the Town & Country/Ballwin CVS makes this one look like labor camp. It's all smiles and politeness versus no smiles and no politeness! read more

had oral surgery. three implants done. came to get pain meds filled. tech behind counter said she would not expedite my prescription because they're were going to lunch and had too many other patients meds to fill. Called for manager. Showed him my condition. He didn't give a rats ass either. Went down to bottom of hill to mercy pharmacy on Manchester. In and out in ten minutes. Won't ever darken cvs doorstep again. They can kiss my ---- read more

Pharmacy is understaffed and always backed up. Prices are somewhat higher than walmart

There is a new CVS pharmacy in the old Linens and Things building! In a rush headed to the airport and not wanting to go out of my way (or pay a 435% airport markup) I stopped at this CVS. I can also say that when you walk into this location and other CVS locations for that matter it just feels more welcoming than Walgreens or other drug stores. I attribute that to someone by the door greeting you when you walk in and that the shelving is much lower so nothing is towering over you and you know what you're walking towards. Simple yet modern design elements that make you come back again and again to make this your pharmacy of choice. The people were nice and helpful, so I will be back. The awesome location bodes well for CVS along with it's fast yet friendly service. read more

CVS Pharmacy - low profile shelving - Urgent Care Near Me - CLAYTON, Missouri

A 24-hour CVS location (yes, the pharmacy department as well) is something that can really come in handy when you are like me: sick and in need of medicine before work at 3 or 4 in the morning. This is my usual stop for when I need some cold medicine on my way to work. It is conveniently located close to the highway so I really don't have to waste any time on my way to work. The only down side is, they aren't staffed as well during the evenings that some times, you do have go searching for someone to ring you at the counter so you can be on your way. Also, the last visit I was looking for some facial tissue and they didn't have the greatest selection. I ended up getting some in slightly a damaged box because it was the only one that says they were the softer tissue. I couldn't find my favorite Puff's plus lotion and all the boxes of the "soft" tissues they had were all damaged. I found the least damaged and went with it. I drove off with my medicine and a box of tissue and off I went to work! This is definitely a helpful feature of the store, to be open for 24 hours! read more

Ugh, annoyed! The last THREE TIMES I've been here just to get one item - like, I made a trip there specifically for one item, and each of those three times, they didn't have it. Today, I went there for eggs, as I have every ingredient in my kitchen to make chocolate chip cookies except for eggs. Unsurprisingly, there were none in the case. I asked them to look in the back and had to wait several minutes, hot and holding a squirmy, heavy toddler, when they finally brought up a carton of eggs. Relieved, I paid for it and left. On a hunch, I checked the expiration date on the way home, and they expired three weeks ago. Whoever does the ordering there needs to either improve immediately or be replaced. How hard is it to make sure you order enough inventory? If it was just once or twice, no big deal, but it's happening every time I go in there! Oh, and this CVS is the location of most of the crime in our neighborhood. People shoplift here all the time, as I read the weekly police report put out by the Clayton police department for our neighborhood. Signed, Lady who almost got to make chocolate chip cookies but was foiled by CVS read more

I can definitely understand the negative reviews here particularly concerning the pharmacy. I received the impression from a pharmacy employee named Kassandra that I was annoying her because I didn't understand why I couldn't get a vaccination at that particular location. She was not friendly or helpful and kept aggressively typing on the computer keyboard. In conclusion, do not go to this CVS pharmacy. You would not feel great about the customer and employee interaction. read more

CVS won't price match their own website even though they're over 10% higher in store. If I could get the product anywhere else I would have gone there. No wonder they're going out of business everywhere. If it wasn't for their pharmacy agreement with companies they'd be out of business. read more

Made an online MMR vaccine appointment at the Minute Clinics last Friday and went there on Sunday. The lady there tells me that she's off on Friday and gives the last MMR shot on Saturday. There's none left and I had to travel a long way to the Webster Grove location to get the shot (or wait for the new shipment). She was pretty nice and did everything she could to help me. Nonetheless I wish there were better coordination and customers were better informed. read more

I live nearby and have been shopping here for years. Love the convenience, the hours and the pharmacy. Hardworking staff and they do their best. I'm sad that my insurance won't let me use the pharmacy anymore but I still use it for my dad and for shopping. I work long hours and am grateful to the staff and the pharmacists for helping me keep up with my prescriptions despite my crazy schedule especially during the pandemic. They are 5 stars! read more

I went to pick up 2 prescriptions, which cost $500 out of pocket, which I expected. I partially paid with an HSA account and the rest on a credit card. I thoroughly told the cashier how much I wanted to expense on the HSA card and have the remaining balance on the credit card. Unfortunately, she ran the specified amount on the HSA (I had to reassure her the amount) and then selected cash for the remaining balance, which was incorrect. She had to refund the amount on the HSA card, however, the refund takes a day or so. Consequently I had to run the whole amount on my credit card and was promised I could return in subsequent days to refund that card purchase and use the HSA funds. What a hassle! At the end of the day, this could have been avoided if the cashier would have listened more intently. read more

I love CVS! Always great deals, nice employees and clean! Compared to Walgreens, I have never had issues here. Many options from makeup, groceries, greeting cards to medications, alcohol, and toys. I am accustom to CVS being a smaller town place, I'm glad that it's in the big city, makes the city not seem so big! I am thankful to have one close to where I live. read more

Store is fine. Pharmacy is disorganized, understaffed, and poorly maintained. Phone goes unanswered, drive through bell doesn't work, so they don't even know a car is out there. When we asked a cashier where the pharmacy staff was, she said "we don't have anything to do with the pharmacy". read more

I have long been awaiting for a convenient CVS location and this one hits the mark for me because it's close to all the other places that I frequent such as Whole Foods, Michaels etc. This store is a decent size with great staff who greet you and offer their help. Plus, I've always found everything that I need and it's always been clean every single time. The only thing that I really dislike about it is getting in and out of the parking lot. It's so dang hard to make a left turn when it's insanely busy so that part can get annoying. Overall though, I'm just glad to finally have a CVS in the area so I can rack up all those ExtraCare Rewards. read more

Very nice & clean facility. Very nice and friendly staff. Many things on sale. I love this place. Been here like 20 times already.

The pharmacy is terrible. 3 times they have given us the wrong medicine. One time they called me about a refill from the wrong doctor! Such mistakes could be life threatening. They always promise to "look into it." That's the end of my ordering prescriptions there. read more

Will not use again. I was told prescription would be ready at noon, when I got there at 4:00 they said they did not have the meds in stock and to go to a different location. I went to the other location and they didn't have enough to refill so I left empty handed. I was not notified that the rx was not going to be ready when they said it would be. T read more

The woman I spoke with on the phone was shockingly rude, acting like she was doing me a favor, instead of providing a service as I took my time asking my question. She was ready to cut off my sentence with a passive aggressive remark. When I asked for clarification her annoyance with me was blatant in her response and her rush to dismiss me and my call. Maybe I'll start making the drive over to Maplewood, they are a wonderful pharmacy staff. read more

This pharmacy sold me a "gift card" that was really a rechargeable debit cards that could not be activated. I found out from the BBB that the card being sold is a scam. Pharmacy refused return of the card, and the manager was hostile, dismissive and rude. He provided no help in my resolving the issue. CVS corporate was no more helpful. I was scammed. I live a block away and will NEVER, EVER do business at this store again. Going back to the Walgreens of Brentwood and Lipzinger. Let the buyer beware, store sells scam products. read more

Store itself is fine, the pharmacy not so much. Very surprised the people working there actually graduated from pharmacy school. Very unprofessional, always keep you waiting. Just need better customer service training. I waiting 10 minutes while they called every pharmacy in town for a guy looking for where his prescription was last filled. All the while 2 calls on hold, someone at drive thru that finally drove off and me who finally left and had to get manager. 4 actual customers kept waiting while they helped this guy that did not even get his prescriptions there. The other tech was not able to get off the phone the entire time. Seems they are way understaffed or undertrained. They are always slow in filling prescriptions, needing at least a day to get it done. read more

I called regarding a prescription that was called into another CVS pharmacy, wanting to pick it up at the Clayton location. The pharmacy team member that answered the phone could not wait to put me on hold and then was very put out that I was not familiar with pharmacy law, not knowing that the med could not be transferred. I have a choice where I shop and it certainly will not be where I am treated as a second class citizen! read more