Clean store with friendly staff. The shelves are stocked well. There are 2 self checkouts. I often do order pick up to save time, but it can some times be hard to get a hold of staff to assist with that. Pharmacy team is always super helpful and caring. read more

Spacious, has everything you want or need. Driveup for the pharmacy an added plus. Parking is never an issue, within proximity to most amenities as well read more

I understand that one of the technicians a female is a bit condescending but the rest aren't. Just say who specifically caused the problem don't include everyone in it. read more

They have a Redbox machine! I needed to return my movies!! They have a huge parking lot which is nicely spaced out!! The parking lot isn't a death trap!! However the service isn't hot & the prices are higher compare to Walgreens that's down the block!! read more

CVS Pharmacy - Limited choices and over priced!! - Drugstores Near Me - ELMONT, New York

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I wish the old owners didn't sell the place this cvs will not be open for long they about close this pharmacy down. Every time my doctor sends in my prescription, it's never ready, so I never a day later its ready. Walgreens here I come read more

The pharmacy sucks. Their phone are always down. If you refill a RX through their automated system you're gambling if it's going to be filled or not. If you signed up for alerts for automatic refills and they send you a text would you like to auto refill now if you text yes, chances are it's not getting filled. I can't tell you countless time that I've done this or gotten a text saying it's ready and when I get here it takes forever to be seen only to be told it's not filled they don't know why it's not filled blah blah blah. Prescriptions were sent in at 3am I show up at 11:30 to pick it up and they say it's not ready. But why y'all open at 8 and this was sent in at 3am and it's now 11:23 and why send out a text the the RX is ready. Her response the automated system does that not us. read more

Sorry ... the guy the manager hes an a****** his name is otto He completely Kiki me Ara the store... He don't tell me what I want and He take my product in to Behind the counter don't want to sell him to me And he tell me and the manager I can do whatever I want And a customer for 8 years I'm living around here The I'm not come back anymore... read more

CVS Pharmacy - a driver's receipt - Drugstores Near Me - ELMONT, New York

Dirty.! Disorganized! Unprofessional ...and why can't they hire more people at the pharmacy?! It pains me to give it a star!!!

Wow. I don't know what to say about the pharmacy department here, other than they have always been very consistent with their condescending attitude and the patronizing manner in which they 'help' their customers. It's quite apparent that they aren't well-equipped to handle the volume of prescriptions they fill, but seeing the way CVS/pharmacy hires anyone with a HS diploma or GED for their support staff roles... I am not at all surprised by this hot mess of a store. I went to refill a prescription that I filled at another CVS/pharmacy upstate here and was greeted rudely + promptly grilled by the (unlicensed) intake technician on frivolous personal questions.... such as my dob, telephone number and the number of times I can transfer refill prescriptions between pharmacies in New York State. Frankly I didn't expect anything less from retail pharmacy techs who think highly of themselves compared to others. Why does your technician need to raise their voices at anyone who comes to the counter? Do they not know how to do their jobs properly? After much contemplation and 40+ years of living here... I came to the conclusion that this (raising their voices to talk at persons of different cultural backgrounds) is probably done not so much as an intimidation tactic, but due to the fact that some people have trouble interacting with people of different backgrounds and erroneously assumed folks do not understand English (or state pharmacy laws) very well. CVS is a Fortune 5 company. I'm sure they invest in some kind of diversity and inclusion training for their pharmacy technicians and other staff members. This location certain needs a couple of rounds of training. We don't spew hate like this in this town. Actually, I don't think any business in the area has visibly disgruntled employees like this. I don't want this hate-filled pharmacy tech working at my neighborhood pharmacy. There are many pharmacists that live in this town that are from various ethnic backgrounds, including myself. I myself started my career in the retail business. What this technician did was very stupid and unprofessional. I wasn't angry at the fact that this technician went out of her way to give random people a hard time (especially non-English speaking patients and the elderly). I know that District Leader is E Young, who is just as crass and trashy... would be proud of this behavior. Congratulations on creating a medicaid mill in my home town, CVS. Bad service + un-knowledgeable staff = Medicaid Mill (look up the term in PubMed). I'm sure most of the prescriptions in the pickup bins are automatic refills that will eventually never get claimed after 7 days. Moral of the story: 1. I was truly disgusted with what I saw and how I was treated here, both as a pharmacist and a random customer picking up their prescriptions. 2. There are plenty of other pharmacies with decent courteous, caring staff in the surrounding areas. 3. Some support personnel (techs) take it to Facebook, TikTok, Instagram, Reddit to vent their frustrations about their jobs... then also take out their frustrations on their patients at their jobs. This is not right anywhere, period. 4. From my personal experience, I am convinced that some pharmacy techs are at their core: mean-spirited and malicious individuals, who purposely seek and stay at frustration-invoking jobs (like retail pharmacy) to verbally abuse customers for their personal amusement. You have one here at 1797 Dutch Broadway in Elmont. I do not see this behavior in stores located at: Hempstead, Uniondale, Freeport, Rosedale, Cambria Heights. Fact: 1. There are plenty of higher-paying pharmacy technician jobs in less stressful settings within the area. Lunch break mandated, flexible schedules, holidays, PTO, etc. 2. NYS mandated several laws to equalize the workload and increase RPH:Tech ratios. 3. If I walk into this pharmacy to obtain a prescription order and someone raises their voice at me for no reason whatsoever again... I will ask the state board to assist you in WHATEVER YOUR FRUSTRATIONS ARE WITH LIFE.... and then some. read more

This store have some of the most disrespectful and rude sale associates. Enough is enough with the blatant disrespect. The public is your number one priority. How dare you look down on someone because a question was asked about a product. But, I know what it is PREJUDICE at an all time high. Customers who frequent this CVS watch out for the sales associates who work in the front. read more

They never get my prescriptions right, slow as ever in the drive thru pharmacy be prepared to spend 15-20 mins just waiting to be served. Just terrible but unfortunately since Walgreens closed they're the only pharmacy with a drive thru pharmacy in the area read more

I used to get a prescription drug eye drops for my wife every month. As per company coupon I do not have to pay. But some times they do not charge and some time they charge $75.00. I do not have to pay as per the Doctor and as per the manufacturer. A lady on the back interfere in the conversation saying that the actual medicine cost is 385 dollars. Why she has to talk about 385.00 dollars when the company is giving the medicine for free and my company paying a huge amount on health insurance. Whenever i reach the pharmacy, that lady discusses about me or show arrogantly which I cannot understand. One person can spoil all the reputation there is no doubt! Therefore I cancel all my prescription drugs since now. read more

This is the worst CVS. Don't ever bother looking for sale items. They never have it. Just get in your car and drive else where where you can find the items you are looking for. On a different note, pharmacy people are great. I really have no complaints. Always helpful and pleasant read more

I had 30% off any item on my CVS card and a $5.00 off coupon. The sales lady took off the $5.00 from the original price and then applied the 30% off the remainder. When I complained, the manager said the register would adjust the discount to be the same no matter what order the coupons were entered. What a cheap trick! The prices here at already higher than at nearby CVS stores! read more

This location serves it purpose I always find exactly what I'm looking and maybe a something extra.... Only downside is there is always a long line and it's not ever that crowded it's just that they always seem to only have exactly one cashier. read more

Horrible pharmacy! Computer refill by phone never works. Refill by phone with a HUMAN doesn't work. I actually called and spoke to a person and TWO DAYS later...no refills were even processed! Employees are the SLOWEST and will get there when and if they get there. And don't dare challenge them about it, they don't give a, well, you know, and let you know it. And then, after loudly complaining, the girl who was finally filling my order stopped and filled someone else's who had just walked in. Guess what? It was a friend of hers, so they had a nice little chat while I stood there apparently invisible. Nice. Switching my scripts as soon as possible to another pharmacy. read more

Dont go to this store. I attempted to go shopping at this store today at 8 am. The store had not opened when I had no choice but to leave for work by 8:10 am. There was even a delivery person trying to get in to deliver merchandise and no one was there or would let him in. Totally unprofessional. read more

I will keep this brief. This area has waaaay too many choices of other pharmacies for people to have to subject themselves to the poor customer service dished out by this place. Go to Walgreens, Rite Aid or even Walmart!! Tracey, the pharm tech, is a perfect example as to why not everyone should be working with people. Her attitude stinks and it's obvious she hates her job. The pharmacist, Randell needs to realize he's getting paid $120,000 a year not to be an elitist SOB but to just do his job. Take the extra 2 minutes and drive to the next closest pharmacy. read more

Worst pharmacy I have ever! Received an automated call for renewing of prescriptions was supposed to be done the next day went to days later prescriptions still not filled I called to renew prescription on Tuesday for Wednesday went Wednesday still not filled. Waited almost an hour for prescriptions that were supposed of been renewed the day before and still not ready. Ridiculous!! read more

The worst customer service in the world. You ask for your medication to be ready at one time and it is never ever ready on time.

Walked in just to get some canned pineapple and when those doors flew open oh my goodness... Dirty floors empty shelves actually just about everything I there looked pretty crusty. When I was ready to pay there was no cashier either. I'll definitely be taking the advice to drive the extra 2 minutes to another pharmacy. read more

The worst CVS EVER.....despicable!! Shelves are empty and the brands they do have are their own and they're displayed on dirty dusty shelves. I went in for nail polish remover but it was only CVS BRAND...more choices please. The she les were bare and bins everywhere. So disorganized and The store is disgusting. Makes we think either they're under staffed or the staff just doesn't care. Would much rather go to the Walgreens down the street instead. I waited for 15 minutes and not one customer who was Checking out was done so I left without my wanted purchase. I hope they close this down or revamp mgmt because they obviously are ineffective. read more

I went to CVS in Elmont Tuesday evening. I was on the line and the line was getting long, when it was my turn all of sudden the clerk steps away to do what I don't know, I was very annoyed when he came back he did not apologizes or anything. He took his sweet time to ring my items up then he starts to talk to the other cashier and forgets to give me my receipt. I will not go back to this CVS its not my first time to get rude service from them. read more

Horrible horrible location I prefer the CVS on Franklin, but they were out of an item I wanted so I stopped in to check and all I saw was a bunch of unpacked inventory. Every time I've been to this store the shelves are bare and the crates are just sitting in the aisles it's ridiculous to go into a store and can't even walk around because of unpacked inventory. I stopped going to this location because they've kept it in this condition and it appears nothing has changed. The pharmacy staff is also incredibly rude. The employees are lazy and nothing seems to be getting done. This location would be better off if it closed altogether since you can't actually find anything in the store anyway. read more

WORST CVS EVER!!! I am in my 50's and have gone to CVS my entire life, not only for myself but also for my children growing up and now my grandchild. I have a cvs where I live that knows me and gives me ZERO PROBLEMS for the past 20 something years....There was a time a few years back where I lost my home in foreclosure and lived in my car for almost 2 years. At this time in my life since I lost my home, my address became a PO box... still is, 15 years later. My drivers license, car insurance, registration, health insurance, pay stubs and ANYTHING else I carry for identification has the exact same information on it.... I was visiting my brand new grandchild so I had my heart medication sent to this cvs instead so I could stay by my daughter's place a few more days.....THIS EFFER ( the pharmacist) filled my script ... asked for identification, and then went on to say if I didn't give him a physical address, he wasn't going to give me my meds.... here is the issue... I gave him a physical address.... I HAVE ZERO IDENTIFICATION WITH THAT ADDRESS BECAUSE I LIVED IN MY CAR... SO I COULNT PROVE THAT WAS MY ADDRESS BECAUSE ALL OF MY IDENTIFICATION HAS MY PO BOX INFO ON IT....AND INSTEAD OF PULLING ME ASSIDE, HE CONTINUED TO HUMILIATE ME, IN FRONT OF ABOUT 20 STRANGERS.. BECAUSE I HAD TO EXPLAIN THAT I HAD LIVED IN MY CAR... I ended up walking out without my heart meds... having to call the doctors office to resend it to another cvs during off hours... he REALLY MADE MY LIFE HELL, FOR WHAT?! It's NONE OF HIS EFFING BUISNESS WHERE I LIVE... if my information is good enough for the DMV, my health insurance, my registration and all the other official things ....THEN WHY THE EF DID HE BREAK MY NUTS?! WHAT AN OUTRIGHT LOSER... I WILL NEVER NEVER SHOP OR WALK IN THERE AGAIN... read more