I was told twice that they had my prescription in stock, after which I had spent hours trying to find, only to find out when I called back and spoke with a different pharmacist the next day that they actually didn't have it at all. The pharmacy member had a different prescription in stock which was the wrong prescription. At no point did they call me back to tell me this. They handled everything terribly. The initial pharmacy member was rude and clearly stressed to the point she couldn't handle her job. Would avoid this pharmacy! read more

On hold for over an hour when 1:30 (their lunch time) hit and the call disconnected. Waited for their lunch to end, and called back. On hold for 22 minutes when someone answered. I explained why I was calling and they said "we don't have time for this" and hung up on me. Ridiculous. Update: on hold for another 37 minutes when someone picked up, said "haven't you figured out we are not taking calls?" And hung up on me. read more

CVS Pharmacy - My call log for over an hour - Drugstores Near Me - ENFIELD, Connecticut

If your going to have self-checkout but then you have to wait for a cashiers to approve your purchase, then you should have someone available. The cashier left me standing there and totally ignored me. read more

The employees of pharmacy are Grumpy and mean. They hate their jobs and it shows with their interaction with customers.

I went to CVS on Aug 5, 2021. Store 1098. To get a vaccine at 10:30 am. This is how the counter looked and I asked 3 employees if they will clean it up, and I was ignored. So I took pictures of how unclean the counter was. This is where the CVS employee throws the dirty gloves, as you can see the lil basket is overflowing. I was disgusted! 47 Hazard Ave Enfield Ct read more

CVS Pharmacy - a table with a sign and a pen - Drugstores Near Me - ENFIELD, Connecticut

Horrible Horrible Horrible!!! Tried calling for two days and nobody answered the phone. So I drove there and went inside and asked why nobody was answering. The reply I got was "That's not happening today." So everyone who needs there prescription or has questions about it, has to drive there in person???!!! This is unacceptable!! But obviously we all have to deal with it. read more

The pharmacy staff went above and beyond to help me. They gladly helped me and other customers and were so kind. I shared their excellent service with the manager. I highly recommend them! read more

Why are the pharmacists here so rude ? Definitely not a place for customer service . Awful. I'm tempted to go somewhere else . They try to blame my insurance and doctor for not approving my medicine EACH TIME but the second they go and look deeper on the computer BOOM there it is . I read the stress off everyone sick having to deal with the way they talk to people here . They also have no idea how to work with tricare . You deal with sick people who just need help no point in the attitudes or being mean about where my medicine is . read more

Would give 0 stars if I could. 100% do not recommend this pharmacy. Was discharged from the ER in early September and had to call the pharmacy 3x in regards to my medications that I never got. No one ever followed up with me. Had it been a medication I needed to live I would be 6 ft. Avoid this pharmacy. read more

They are consistently out of every medication! They blame it on the corporate office maybe their corporate office should fix the problem.

If I could give zero stars I would. It's absolutely outrageous to wait on hold for 30 minutes to ask a simple question. Cmon CVS wake it up.

Pleasant experience the staff is extremely friendly and patient. I know they're known for long wait times in the pharmacy but it's a super busy store. It's right on the corner of an intersection. However the staff for being now busy as they are is always incredibly pleasant, and the store is always neat and tidy! read more

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Never had an issue here, besides a small wait in check out line due to amount of customers. Pharmacy is more pleasant and understanding than Walgreens on Shaker Road. Employees are also friendly and responsive.... very helpful. read more

Drive through is slow as molasses... They don't even TRY to be quick & Once you are in the line you are stuck, no way out... Which seems like kind of a hazard if you ask me. read more

For the 3rd time, my son, who is on the Autism Spectrum, and has ADHD, was unable to get his very needed Rx for his ADHD medication filled. He is on what is considered a "controlled substance", so it is difficult for us to transfer it to a different pharmacy, or, if it occurs on the weekend, to have the MD available to send it to a different pharmacy. Once is understandable, twice, well, maybe some extenuating circumstances, but 3 times in less than a year is not acceptable. This is totally inexcusable. The pharmacy manager made an excuse about their policy change in ordering controlled substances, and for a 24 hour pharmacy not to be able to fill it for 5 days is absurd. Do not use this place! EVER! read more

This is a 24 hour pharmacy yet it takes eight hours just for them to fill one prescription of hydrochlorothiazide and then it takes 30 minutes to 45 minutes for them to answer the pharmacy phone they are always behind they are always having adequate staff but the staff looks like they don't know what they are doing corporate needs to investigate this location to help it because it needs a lot of help! read more

Jesus H. Christ this is one slow pharmacy, I waited in line in the drive thru for 45 minutes to pick up a prescription, which is pretty standard for this location the past few months. I don't know if they are understaffed or just incompetent but people have places to be and having to wait there in the inescapable drive thru for the better part of an hour is ridiculous read more

CVS has got to be the most overpriced drugstore there is...anywhere. I switched my fiancé's scripts from CVS to Stop and Shop's Windsor and/or Vernon pharmacies years ago and saved a bundle (and I love their pharmacists!). One of his drugs was even cheaper by paying THE CASH PRICE at Stop and Shop, and all his copays were reduced too. We were passing by CVS on New Year's Eve, so conveniently stopped in to buy a bottle of NatureMade Vitamin E, 400IU, 300 count softgels, but it was $28.99!! Compare that to Amazon's price of $16.14 with free delivery, or Walmart's price of $20.50 with free delivery, or Target's price of $16.99 with free shipping on orders over $35 or free ship to store. My friends say "Oh, that isn't the normal price. They raise the shelf prices when they have a BOGO Free sale." I don't know if that's true, but who wants to do business with a dishonest store if it is, or a ridiculously overpriced store if it isn't? Either way, they're insanely expensive, and for no good reason. Due to their size and density in this region (their home's in Woonsocket, Rhode Island), they have the clout to get good prices from their vendors (and you know they do), so why don't they pass these savings on to their customers? It's not like CVS employees are making a living wage (which I would then support)... I'm going to be skipping their store for any and everything, especially our Vitamin E purchases. I'll have it delivered directly to my door and save $13 to boot! read more

I am writing this to worn people listen PLEASE pay attention to your prescriptions coming from this pharmacy they have made numerous mistakes in the past but yesterday was a very serious one. I picked up my monthly script and and I am taking the MAX daily allowance of 300 mg of this medication the script was written 1 pill once a day. But the Pharmacist filled it with the instructions of 3 pills once a day 200 times the max allowed. which would cause serious problems such as death...if I was a elderly person with someone taking care of me and did not know I was only to take one and not 3... read more

Pharmacy itself has always been good- but had an awful experience with a very rude pharmacy tech on the phone. And that was after being put on hold and left sitting on hold for 8 min. Need to get better with customer relations. read more

OMG!! I understand the pharmacy is always busy, but this is insane. The wait time on the phone is absurd. She answered the phone, asked me what I needed, took my information, then said, hold on, I'm helping another customer, so I waited while I listened to her click around on her computer for 5 minutes, then she said, would you mind if I put you on hold??? I told her no, and she STILL put me on hold! They need to hire more people or train the people they have. Walgreens here I come! read more

It's a standard CVS but this one is open 24 hours, which very useful, and is in a fairly central location.

Drive thru is horrible. Ashley at window was very rude and sarcastic did not appreciate it. Went to pick up our 2 prescriptions one was called in and one we dropped off at 11am and said we would be back in 2 hours so we arrived at 2pm which we actually gave them an extra hour but that prescription wasn't ready she said well we are very busy and the pharmacist has to sign off on it and not in a pleasant tone. I was not happy and said well we will be back. When we arrived back 1 hour later at window to pick up she opened the window after waiting for 5min and greeted us in a very sarcastic manner saying and how is your day going. Also when given us the prescription she gave me one bag and i said to her we have another prescription and her response was well i only have 2 hands. She was very rude .. read more

I fill scripts, buy gum, buy excessive amounts of deodorant because I always have coupons and create photo collage masterpieces! Go CVS!!!