This is an excellent and very welcome resource in West Springfield. The pharmacist is responsive to…read morequestions and is knowledgeable about a variety of medications. It is a relief to do business where I do not feel rushed or as if I am inconveniencing the pharmacist. I highly recommend this business and look forward to see what other services they add to their site.

From the owner: We are here to serve our community! We have been serving the West Springfield community since March…read moreof 2023. Our customer service will exceed your expectations. Come see the difference!

Wow, if you really don't like customers in the pharmacy then:…read more 1) Make them wait a long time in line. 2) Greet them with a foul attitude. 3) Make sure you have two check out stations, but never use both. 4) Use the annoyed look that there are customers. 5) Look busy doing other things that waiting on customers. 6) Make the customer stand there while you make them push lots of buttons. Oh, that just what they do! And the customers go away. That is what I did. 4 stars for chasing away the customers and having less work to do!

Pharmacy tech asked about my own personal health status based off of a prescription I was picking…read moreup (for someone else, not me)and my appearance. It was none of her business to ask. A little more thought before words just diarrhea from the mouth is essential in customer service positions that handle sensitive information. I never had a prescription there but I'll be sure to never transfer any of my stuff to this location. The staff at the pharmacy I go to would have never been so insensitive. I called the pharmacy after I left and the pharmacist failed to see why this wasn't okay when I stressed I was NOT the patient the prescription was for and decided to lecture me instead, when I was well within my right and my points were valid. She defended the employee's failure to clarify who I was, and wanted to tell me how I needed to respond to a question that should have NEVER been asked in the first place. I'm supposed to mind YOUR staff's intrusive dialogue? Absolutely not. They should never ask another person for protected health info if they're not a patient of the pharmacy. Period.

I went to CVS store today. When I was cashing out I had Robert as my cashier. He was so helpful and…read morekind. It made my shopping day wonderful.

This store is absolutely horrible when it comes to service animals. They yell and kick people out…read moreof the store if a service dog in training barks once. I have been in there multiple times with my service animal with no complaints but a certain security guard no matter what has something to say. The guard said we were unprofessional when he is yelling in the store. He constantly has something to say no matter what. He gives dirty looks continuously. There is absolutely no reason for this. My service dog has a vest on that says in training and I have all appropriate documentation stating he is a service animal. They are unprofessional here. When I had called to talk to a manager after this happening multiple times the worker that answered the phone said "I think it's the lady with the fucking dog". If there was another close pharmacy I would absolutely never be going here again. This store is horrible.

Over 2 dozen self checkouts, and there were 4 open. What's the point of putting in self checkouts…read moreif they're not open for use? Especially during peak shopping times such as lunchtime, or after 5pm? Ridiculous. One employee standing in the self checkout corral watching 3 registers? What a waste, both of labor hours and your customers' time. I don't want to stand in line at lunchtime for 10 minutes, I want to cash out and get back to work. And best of all, we're not enforcing the 15 item limit in the corralled self checkouts so everyone ahead of me had heaping carts full of crap and took even longer, while I had 6 items.

Best walmart around the area the others are bad and dirty this one is clean and the staff is nice.read more

We needed a medical bed for a month, called up Agawam Medical supply and had a very nice person…read morearrange delivery. They (Dillion)delivered the bed all the way out to Belchertown at the time they said and when we were done with it, they returned when promised. The whole experience was something you don't get these days! I know people tend to only write when they are not satisfied and I wanted to praise them for their professionalism and courtesy. Thank you...

See my review about them on Connecticut Medical Supply - their other location. This location has a…read moreshowroom and I believe it is where all deliveries come from!

Front Store Staff is very nice and helpful at all times. Pharmacy staff is very helpful as well…read more They are quick and efficient even though they are extremely busy some times. Very friendly also.

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 10am-1:30pm, 2pm-6pm