Arguably the worst Walgreens in Akron and maybe in Ohio. I've been waiting 3 business days for a…read moreprescription that should have been ready immediately after it was filled out. I need my medication and they seem to not care at all. Two thumbs down

On hold minimum of 40 minutes, haven't been addressed in any way, they turned off their phones for…read morea 30 minute break and continued to keep on hold. So, before I've spoken to anyone I will have been on hold over an hour. Absolutely ludicrous policy. Update: kept me on hold for 2 hours and then they disconnected the call. All to call back and be put BACK ON HOLD. Please hire anyone to actually answer the phones

The team is great and delivers all my requests! They even tolerated my newly adopted dog, Gabe, a…read morerecent rescue from an Ohio small animal hoarding situation.

I've been standing outside waiting on cashier for 20 mins and no one has came to the window nor…read moreanswered the press for service buzzer. This is terrible service and it's chilly this morning. I got here at around 4 am and it is now 4:44 am no gas or cigarettes. Now at 5 am a white woman with a ponytail on top of her head came from the back looked like she was asleep when she came to the window. I waited an hour for service at a 24 hour gas station, where do they get these lazy workers and why are they still employed?

Regular Pharmacists? LOVELY Monday Jan. 12, 2026: fill in…read morepharmacist -I have used Highland Square Akron Pharmacy for 20 years never had a problem NEVER this week (a temporary pharmacist on duty) the way I was treated was horrendous, I actually cried when I got off of the phone, I have never had anything like this happen before, the disrespect, I was a wreck the entire day. There was 1 staff member that was not a regular also and both women were just awful to me. My doctor was forced to call the pharmacist 2 times to get my prescription set and admittedly my doctor was upset because she knows me and I was upset. how it ended? the TEMPORARY Pharmacist told my husband who went to pick it up that she "didn't like the way my doctor talked to her", so she refused to fill my prescription. AND I NEEDED IT. I found a local pharmacy open til' 8:00pm, my doctor made a 3rd phone call for me to the new pharmacy and thankfully I got my medication there at 7:55pm. AGAIN - my doctor referred to the pharmacist as 'a floater' not knowing I already knew she was not a usual staff member, but regardless, my dr. was rude to her so I had to go w/o my medication? My calm, cool, collected, extremely kind husband called me from the parking lot after the final attempt and he told me he raised his voice and yelled at the pharmacist, told her she was unprofessional and causing his wife undue stress, among other things. I was beyond stressed because he never raises his voice, he is the most calm person I know - and he hit his limit with this TEMPORARY pharmacist. In the wee hours I got the app for the pharmacy I ended up getting the meds from and I electronically transferred all of my prescriptions to that place, I can't fathom having to go through anything even close to what I went through yesterday. We are going to be writing up a formal complaint and making phone calls but I need to calm down first, but this review I can do, so there it is.

Don't rely on this pharmacy for maintenance medications. The pharmacy closes frequently and…read moreunpredictably and the customer service is the worst I've seen. Don't bother calling them with any concerns either, they'll just let you sit on hold for 2 hours and hope you'll hang up.

I recommend that you get the CVS app if you wanna take full advantage of all of the sales that they…read moreoffer. I would also recommend getting GoodRx Gold as you will find the prices for prescriptions are typically less than what well care prescription drug plan offers you. The pharmacy folks are more than happy to rerun the price for you when you check out.

I've been using this cvs since September 2024, with a child prone to ear infections so we've been…read morehere many times and I have yet to have a single good experience with this pharmacy, with each visit being worse than the last. If you like getting spoken to like you're the scum of the earth and have a ton of free time to wait for antibiotics and over the counter meds this is the place for you!

I love this Walgreens in Copley, it is very small Walgreens so far, I know. the employees are…read moregreat, especially Saraniya, she is always help me a lot to get the products from the aisles, so I do not have to search for it. thanks to Saranya, keep up your hard and honest work, you so much and love this person always, you made my day. I was not finding the women stuff, then she tells me what i am searching and she came to me to help to find it the right one. thanks, again Saraniya. this is call really help to me. honesty I did not get it in another store too, but lucky with her help I got it. also, I bought today k cup coffee maker 80 percent off 23 dollars, the express one can you guys believe it.

The worst pharmacy you can go to. Always understaffed and it takes 20-30 plus minutes or more…read morewaiting in line every time. The employees are fantastic but management is terrible. Do not go here for your prescriptions unless you like waiting for a really long time.

I hit a large metal pipe on the freeway which damaged my transmission gasket, cracked the…read moretransmission casing and caused the fluid to leak out. After pulling to the side of the high way and asking for a tow truck, I had it towed to Steve's Sunoco upon the recommendation by a friend. Despite not having called to schedule a visit, when I arrived, a technician greeted me while several of his workers guided my car off the truck into the garage. They raised the car, showed me the issue, quoted the exact price on the parts and labor, then ordered all the parts from the dealer and fixed the issue within three hours. The total cost was less than my deductible, and included; replacing the transmission cover, sealing the cracked casing with a liquid steel resin, replacing 8qt of transmission fluid, and the transmission filter. The level of service, professionalism, and fact that they went as far as to show me what they did in person will have me back here again should I face another problem.

Stay away from this totally unprofessional business. I have been coming here since 2005. They lie…read moreto your face when you tell them you want NAPA auto parts. They put discount junk parts on my car and say yes we put quality NAPA parts. They get a kick back from discount auto parts sales every 4 months. I do not care about them getting a kick back. They lost my wheel lock key and I was in Medina Ohio and hit debris in the road which flattened my 2 front tires on my classic Z28. I went to call a tow truck, only to find out I had no key to get my 2 front tires off. The tow truck had to drag my Classic z28 up the ramp of the tow truck damaging my ground effects. Once I got the car back to Steve's unprofessional Sunoco they destroyed my classic Aluminum rims by using a cutting torch to get my rims off and put new tires. They throw out customers wheel lock keys all the time and do not care about you. Because they put new junk discount parts on my car, the substandard part broke within 6 months. I nearly had to get into a fist fight with the owner and his son to get them to warranty the new JUNK car part. The father and son yelled at the top of their lungs that they do not want my business. They did not say that when I previously spent 6 thousand dollars in a year with them. George quoted me a price to replace a car part that would take 4 to 5 hours to replace. I went across town to a professional mechanic and they had the job finished in 1 hour and 15 minutes, NOT 4 or 5 hours as George quoted me. I brought them multiple car parts to install in April and George lost one of the NAPA car parts and gave no apology or paid me for the NAPA part that George lost. Steve's unprofessional Sunoco always gets oil and grease on my door handle seats and floor They need their asses sued into abject poverty for having NO conscience. Stay away