Wish I could give it zero stars. I moved my prescriptions here from Walgreens across the street because I had an atrocious experience there. Now I'm regretting coming here at all. Today is September 23, 2023 & the pharmacy is supposed to open at 9AM. They told the front store that they would be in at 2PM. I stopped in to pick up my son's antibiotics & there were signs posted everywhere stating that the pharmacist would be in at 2PM. So fine, we got there at 130PM & walked around Food Lion while waiting for the pharmacy to open. We came back at 210PM to find that the pharmacist wasn't in yet & there was no word from them about what had happened. So we left. It is now 516PM & I called in to speak to the front store & she said that the pharmacist showed up at 230PM. It's ridiculous. I realize that the front store is completely separate from the pharmacy, so my issue is ONLY with the pharmacy. The girls up front were very kind, even though some of the customers were upset with them over the pharmacist not showing up on time. I have been on hold for 12 minutes (while I type this review) waiting for someone to answer about my son's prescription, because the automated system couldn't find his medication. 10/10 do not recommend this pharmacy!!! Update: I called the front store & asked someone up front if she could let the pharmacy know that I was trying to reach someone about my son's medication. She transferred me & walked up to ask them to answer the phone. Still, no answer. So I remained on the phone & drove the 20 minutes to the damn store to find out about my son's prescriptions, since the pharmacy was closing in an hour. By the time I got there, I had been holding for 30 MINUTES!!! No answer, no response, NOTHING!! I walk up to the counter & ask the girl why she didn't answer the phone. All she said was "sorry". THAT'S IT!? So I give her my son's information, she's mumbling, it's hard to understand her. Finally, I get it out of her, oh, she can't see anything -- only the pharmacist can. He's working with another customer who is upset about something. So I wait my turn. Then he gets to me, he's mumbling inside his mask, I can't understand him. I finally get him to speak up, he says he can't see anything on his end about my son's prescription. I am in disbelief. I drove all the way into town, wasted my time, wasted my gas, just to find out something that either one of them could have told me over the phone. So I said that to him. He said, "what do you want me to do?" I said, "YOUR JOB!!!" He said, "I've been giving shots all day! How can I give shots & answer the phone?!" I said, "stop what you're doing & answer the phone real quick! What about her? She can't answer the phone!?" He said, "she's just a cashier, that's all she does." I said, "oh, picking up the phone to respond to the customer is too hard of a task for her!?" It's absolutely ridiculous!! This pharmacy needs to be shut down!! It's a waste of time & waste of money!! Apparently, he doesn't even work at this store. He says he was pulled from another store to help at this awful store! Pharmacists name: Eze (possibly short for Ezekiel? I'm not sure.) Pharmacy address: 9539 Cliffdale Rd Fayetteville, NC 28304 Something needs to be done here, ASAP!!! I am not the first customer to have a terrible experience here!!! I'll be sure to spread the word around. read more

if i could give them 0 stars i would. this is probably the worst pharmacy in fayetteville nc. none of their information online is EVER correct. says they close at 1:30pm today i use my gas which is not cheap to drive up there just for them to be closed and this is a repeating cycle. they literally never answer the phone. they will call and say my prescription is ready to pick up so i use my gas which is not cheap once again to drive up there just for them to say it isn't ready. the blond lady always has a sour attitude. they do not greet you. no one told you get this job that was a choice of your own so have a better attitude about your choices. it's all around horrible there. if you send your prescriptions there switch that EXPEDITIOUSLY. read more

Horrible service. Rude, no urgency with filling prescriptions. Have tried to call they never answer. My daughter had her wisdom teeth removed and they took forever to fill her pain meds. Also you would think they would attempt to fill antibiotics the same day but you have to call and hopefully speak with someone to get them to go ahead and process any prescriptions sent over by your doctor. My kid's inhalers have been in process going on 2 weeks and no one will answer so that I can find out what is going on. read more

Moved my prescription here from the Raeford/Glensford location due to moving closer to this Cliffdale store. I will be transferring back to my old location. Completely understaffed (which I get is not your fault, it more so has to do with corporate allowing you the hours), no sense of urgency to get customers in and out while still providing good customer service. Coming from being a CPhT at CVS... learn to pick up the pace a little bit more. The only plus side about the whole experience was that the male pharmacist was super nice and was very prompt with transferring and had it ready within 15 minutes MAX. read more

This is just for today (13 July 2022), because I normally have a decent experience picking up my dog's medicine but the technician today (Sharon) was extremely rude, telling me I can't wait and even if I did they wouldn't fill it until after 2pm (it's 1115 right now). Just completely rude and condescending. I asked her name and she said "do we have a problem?" Again this is my first time dealing with her but she has no business in customer service. read more

I don't really like to give bad reviews at all. Heck I don't like to give any reviews but today was just to much. I went to get my moms medicine and one of the pharmacy techs was so rude! I went to pay and by mistake I inserted the card without answering the questions first and she said to me... learn to Read before you answer. Like really it's an honest mistake lady. No ones perfect. She needs to learn to be more respectful towards people. I get it people have bad days but the way she said it wasn't very polite. Oh and when I got the medicine we had three packs and they all had the months prior. So they were holding the medicine my mom needed. Definitely choosing another pharmacy. Poor customer service. read more

i wish i could give zero stars. ​carla the pharmacy lady with the black and white hair style is​ the rudest pharmacist that i have ever came in contact with. do not go here if you desperately need your medication 20 minutes before they close because apparently she shuts down before the pharmacy is supposed to close. with a bad attitude. she could care less that i had been out of my medication for a few days. she made it clear she did not care at all. read more

I was trying to use my 40% of coupon like usual I always have an issue here. Never have a problem at Owen drive, Raeford rd, Bragg blvd only here! Due to lack of time and traffic I decided to give them one more chance. The cashier was new didn't know how to ring up the Allegra d.. then she tells me that the $5.00 off is the 40% off $24.99... I'm not a mathematician but that's not correct. I told them I always have an issue here never at Owen ..one of the workers says you should have went to Owen drive! I said you are right... there were two other ladies back there and one of them says "it's on sale.. you can't use the coupon" should have said that first .. I told her I needed to speak to the manager... she says I am the manager... but there is another one in the front. I spoke to her told her I was going to do the survey only have issues here will never come back. If the product is on sale fine.. no problem but being disrespectful unacceptable. read more