I'm not sure who's managing or supervising the stores but this particular Walgreens has a very poor…read morecustomer service when it comes to returns. The minute I said I had a return, the girl said "you can't return it here because you did not purchase it here", yet on the receipt, It says you can return at any nationwide location. then she said she can't return the item because it's not in the box, the item never had a box. then she said she needed to have a scan bar to return it, and I showed her that it has a scan bar. And then she said she can't return it because it's over 30 days. on the receipt if you haven't got a receipt, you can return it for the lowest price within the 30 days so how about if I just throw the receipt away? Now what? I'll be back

It's not just this Walgreens I assume, however every time I walk in to buy something, browse, etc…read morethe biggest problem I have is their extremely florescent lighting. As someone who is prone to migranes this is extremely annoying. The main reason I gave this 3 stars instead of 2 is because the people working there are usually very kind.

i only go shopping here for snacks n personal care stuff since it's so close, so this not abt the…read morepharmacy. i used to shop for stuff at rite aid (rip) the stuff was cheaper there than cvs tbh . they have better program w extra bucks at cvs. the store is clean the cashiers r friendly it's packed sometimes. i give 4 stars since sometimes the selves r dusty but i understand the whole understaffed so its not that big of an issue for me but for others maybe another reason i give 4 stars is i would buy a 16oz cleanser at rite aid for 20 bucks (2 bucks more than walmart) so i wouldn't mind but at cvs a 12oz cost the same as an 16oz at walmart. (i js buy the cvs brand one n the cera ve one at walmart) ok that's it

After rite aid closed I had to go to CVS it feels like it's a mix between a dollar store and a meth…read morelab they just hand you the drugs they don't even check your ID and then the pharmacist doesn't come out to explain to you. What the side effects of the drugs might be drug dealers have better customer service.

I go in this target all the time as it is close to where I live. I went in there this morning to…read moregrab a few things. One of them being a yellow note pad which I was looking for quite a while. I saw an employee so I approached her. And honestly I wish I didn't. She acted like I interrupted her conversation with another co worker and rolled her eyes at me. At that point I didnt want any help. She made me feel like crap. I would rather just go to another store. And I did. I didn't even bother asking for help with what I needed. She was on the heavier set with what looked to be two pigtails. Really rude. Never had this problem there before. Everyone is usually very helpful. But it is what it is. ..... if I do decide to shop at target again , it will only be online. If that ..

Every time I go to the bathroom, it's always filthy and stinks. Always out of toilet seat cover…read more They need to do better for customers.

I made a grocery order today and the girl who loaded my car was so sweet. She was kind of, helpful…read moreand had a wonderful personality. You did good hiring that one . Give her a raise . I usually have great experiences with my orders . Tony is awesome . So helpful and kind . You have a good team who fill the orders .

I have no time to write everything that is so horrible about the store but right now what just…read morehappened to me is mind-boggling. I am handicapped; I have neuropathy pain in my feet and the severity comes and goes. I can hardly walk today I'm in so much pain. I pulled up in front of the sliding metal doors to the nursery to ask the guy sitting right at the door if they had Clematis vines. I was parked 6' away from him with my hazard lights blinking. I smiled and said hi and I asked him through my car window if they had Clematis vines. He was cold and unfriendly and works in the garden department but he didn't know what Clematis was and instead of opening his phone and looking it up, he said "what's that?" I explained and then he pulled out his phone and he asked me to spell it for him and I did, and then he showed me a picture and he said "is this it?" and I said "yes" Then he said "okay, it says we have one". I said "I need three, so all you have is one?" "No, (he said impatiently) no, it says we have 10." I said "okay, thank you, but you said you had one". Then I said "I need three, and I'm handicapped and there are no handicapped carts on this side of store. So will you please walk in and get three for me, and you put them in my car for me?" He said "No I can't. I can't leave my post here." I said "okay I understand, will you please call customer service and ask them if they can send someone to come and help me?" He said "No, I can't do that." I asked an older couple walking into that door if they would look to see where they are for me, and they couldn't find them. When they asked him where they were, he pointed to a stand with pack of seeds in it. They told him I wanted the plants. He said "well all we have seeds." OH MY GOD, ALL OF THAT FOR NOTHING!

The new male pharmacist is good, but the previous one was terrible. They've hired new staff and…read morethey are friendlier and a little more knowledgeable but in general, most have been cold and rude, plus they never get my costs correct even though they have all of my insurance information. When I get there, they tell me something's going to cost $400 or something like that, and then when I press them and ask them if they have checked both my Medicare insurance, and my Blue Shield supplement, plus my discount cards often I only end up owing $10 or $15. And that is time-consuming and frustrating!! I just found a new pharmacy today and transferred all of my prescriptions there and I am so happy to never have to go here again. The only benefit is that they are open later than most independent pharmacies which usually close at five or 6:00 PM.

This has been my experience today …read more I called the pharmacy this afternoon because I've had 103.7 fever , body aches and severe flulike symptoms for about three days . I thought my medication was going to be delivered to my residence in lemoore ca , but something went wrong . The first girl that answered the phone call wasn't rude . She was just confused . She just put me on hold for 15 minutes . She didn't understand how to help me and took off because it was busy . The second girl that answered identified herself as Caspean. I'm not sure if I'm pronouncing her name right or not but she was rude , disinterested in helping a sick customer get their meds and extremely unprofessional. I told her I was going to put her name on yelp and Google because of how horrible she had treated me when I was sick . I'm making good on that . It was miserable but I ended up driving from lemoore to Hanford and I showed up to Walmart pharmacy. I called cooperate on the way and opened up an investigation on what had happened not knowing it was only going to escalate . I felt dizzy . I waited in line . When I explained to the girl helping me with my meds (who actually was nice and professional)my interaction with Caspian , I noticed another girl smirking in the back. She seemed to think my distress was funny . I pointed it out to . She continued to grin . I thought it was Caspian and I think I even asked if she was Caspian the rude woman from the phone , but this other girl identified herself as Melissa and continued to smile . Apparently Caspian had suddenly gone home. This is pretty disgraceful to treat sick customers like this . If I'm being treated like this , I can only imagine how they've treated others . I asked to speak to the store manager and I explained what happened. I walked with him over and showed him the girl Melissa . She aggressively approached us , smirked and opened the door of the pharmacy while smirking and then closed it . Her behavior reminded me of a mental patient that was escalating . Was she trying to fight me or inviting me to a fight in the medication room ? What was the purpose of opening the door and closing it in our faces while smirking . Im a customer and I've gone to this pharmacy a long time . I am also a sick patient with 103.7 temp ? It seemed to be an attempt to intimidate me and a very strange thing to do on the clock handling medication? Should someone that unstable be around medications ? The manager seemed surprised she did that as well . I spend a lot of money in that pharmacy. While protecting my own HIPAA , I will say that one med I purchase once a month the pharmacy makes about 1600 on ? At least that's what one of their techs told me while we were chit chatting last time . This incident is isolated . I've never been treated badly by the staff there before These two girls should be working jobs that require no interaction with the public or anything that involves health and safety . Handling Meds or any job that requires emotional regulation is probably appropriate for them as evidenced by today's interaction. They haven't grown up and conduct themselves in their professional environments like they are on the streets. This isn't a bar fight or a bathroom stall brawl . This is your job . Your job is to help people and assist them with their meds . I can't believe I was treated so poorly . Today my service was a 1 . The pharmacist there heard and saw . He needs to grow a pair . Seriously. He did nothing . Stephanie helped me . She saw I was sick . She had empathy . She could tell I was upset and understood why after I explained my situation. She's the only reason that I'll give a 1. Today to Walmart pharmacy belly flopped . Get rid of staff who conduct themselves like those two girls and go back to the good service you guys had before with employees like Stephanie .

Julian M could use more training for his job and instructions on customer service. I came in to…read morepick up a prescription, and Julian informed me that the order had been sent to the wrong CVS location. He told me that in order to get it to this location. I would have to call my doctors office to have them resend it. I did this, but then received a message from the pharmacy saying that the prescription could not be filled until the 30th because it was counting as a refill, not a reroute. So I called the pharmacy themselves, and spoke to a pleasant young lady who informed me that Julian was mistaken, and he could have switched it over from the very beginning. An hours worth of phone calls back-and-forth between my doctors office and the pharmacy, all for something that he could have done in the first place. When I returned to pick up my prescription, Jillian was again working the drive through window. This time, he was busy purchasing a Gatorade at the pharmacy's checkout counter, and having a conversation with the cashier. He motioned his finger up for me to wait for him, which I did, for approximately three minutes while he finished his conversation and purchase., I let Julian know what had transpired and let him know that in the future, he's able to take care of that himself and not cause such a hassle for his customers. He curtly replied."ok" and promptly turned his back on the window, got my medications and told me to sign the slip so I could be on my way. I had an irritated tone to my voice, but was extremely respectful in the way I delivered my message. An apology would've gone a very long way in the situation instead of an abrupt OK and sending me out the door.

Well since Rite Aid went under we transferred our prescriptions to Costco.... That was a huge…read moremistake they are horrible and I DO NOT recommend. We have since moved to CVS and get are fast and efficient. The best. Even better than Rite Aid was.

They messed up on my prescription! Both the girls tell different stories one say one thing other…read moresays something completely different! It's horrible when you need your RX and they say they won't feel it!