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    Hanford Pharmacy

    3.7 (3 reviews)
    Closed 9:00 am - 6:00 pm

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    1 year ago

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    CVS Pharmacy

    CVS Pharmacy

    2.5(22 reviews)
    2.4 mi
    $$

    Julian M could use more training for his job and instructions on customer service. I came in to…read morepick up a prescription, and Julian informed me that the order had been sent to the wrong CVS location. He told me that in order to get it to this location. I would have to call my doctors office to have them resend it. I did this, but then received a message from the pharmacy saying that the prescription could not be filled until the 30th because it was counting as a refill, not a reroute. So I called the pharmacy themselves, and spoke to a pleasant young lady who informed me that Julian was mistaken, and he could have switched it over from the very beginning. An hours worth of phone calls back-and-forth between my doctors office and the pharmacy, all for something that he could have done in the first place. When I returned to pick up my prescription, Jillian was again working the drive through window. This time, he was busy purchasing a Gatorade at the pharmacy's checkout counter, and having a conversation with the cashier. He motioned his finger up for me to wait for him, which I did, for approximately three minutes while he finished his conversation and purchase., I let Julian know what had transpired and let him know that in the future, he's able to take care of that himself and not cause such a hassle for his customers. He curtly replied."ok" and promptly turned his back on the window, got my medications and told me to sign the slip so I could be on my way. I had an irritated tone to my voice, but was extremely respectful in the way I delivered my message. An apology would've gone a very long way in the situation instead of an abrupt OK and sending me out the door.

    Well since Rite Aid went under we transferred our prescriptions to Costco.... That was a huge…read moremistake they are horrible and I DO NOT recommend. We have since moved to CVS and get are fast and efficient. The best. Even better than Rite Aid was.

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    Hanford Pharmacy - pharmacy - Updated June 2026

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