This is for the Pharmacy. My dog was recently diagnosed with epilepsy so I'm fairly new with the…read morerules and regulations of picking up certain medications. I tried picking up Phenobarbital for him at least 8 days before he runs out just in case they're out of stock or they are hard to refill(an issue we had with his emergency meds at this location.) I was told by a young girl who helped me out (who was talking to a man on the side) that it was way too early and to come back 4 days later to pick up. Did just that this past Monday. Was turned away once again, told it's still early and come back tomorrow(today which is Tuesday.) I dropped by and was helped by an older lady who actually checked to see if they had the Pheno in stock. She said they didn't and had to order a refill. I asked her what to do for future reference(to save all these stupid trips back and forth empty handed) and she explained to call in 4 days ahead for a refill and come two days before it runs out to pick up. Had I been explained that from the beginning, I feel like I would have gotten the prescription sooner. Idk if the younger girl was new but it would've been better to explain that to me. I'm really grateful for the woman who helped me out today so I know for the future because God forbid I cannot have access to my dog's meds before they run out. I really hope that NEVER happens or else THEY will have a BIGGER problem.

Called this afternoon and asked about bringing my 3 children in for their 2nd COVID19 vaccinations…read moreand was told to bring them in anytime between 2 and 3 PM today. I then went on to ask if those would be the walk in hours all week but was hung up on before I could fully get the question out, let alone answered. I pulled my kids from school and rushed to the Rite Aid to make it on time, arriving approximately 25 minutes until 3. The woman at the counter then told me that there are 3 people waiting on vaccinations and if they can't complete them and get us in before 3 PM they will not do the vaccinations. The woman then gave me 2 forms instead of the 3 I said I needed which led to having to get back into the line all over again and ask for one. Once I got back to the counter and asked for another paper they let me know that it is now 255 PM so they won't be giving us vaccinations. I asked the man at the counter whom I am almost certain is the person I spoke to on the phone why they would have not told me any of this when I called and said I would be bringing in my 3 children. He literally shrugged it off and said someone will let me know next time and walked off. There were also active duty servicemembers in line behind me prior to 3 PM who were also being turned away when asking for vaccines. Upon leaving I called into the location and asked for the name of the pharmacist on duty, the same man laughed and said that he is the pharmacist and his name is Brian. I asked about a last name and he laughed and said Taylor. He is not the person who initially answered the phone and put me on hold for about 8 minutes before he came on the line. After speaking with the corporate office they said this person likely gave me a fake name. A formal complaint was filed. This is the absolute worst experience I have ever had in a Rite Aid. Please do not waste your time and money on such trash service. They will literally tell you to come in just to turn you away once you get there.

10/28/21: I stopped by to get a few things before heading home. No one greeted me as I walked in…read more That's fine and dandy. I walked around and picked up a few items. The store was tidy and clean. Everything was easy to find. The store was very bright and I enjoyed my shopping experience. They have a CVS Minute Clinic here, but it was closed when I got there. Outside, they had an area set up for people who were coming for Covid tests. It was really well organized. William checked me out. He wasn't rude but wasn't friendly either. I was in and out in no time. I will definitely go back.

Very poor customer service. Lacks problem solving abilities and accountability. 0 starsread more

A timely, friendly, and knowledgeable pharmacy. It is a…read moreconvenient location as you may get you groceries at the supper market right beside this location. They will also delivery if you can not make it there.

From the owner: Well Care Pharmacy | Low cost High quality generics | Free Home Delivery…read moreYour one stop shop for all your medication needs. We offer delivery and personalized care which no on can't match.

My family stopped by just to get food from their hot bar…read more They ordered hot wings and potato wedges for me. It looked tasty. When I took the plastic wrap off of my container, I could smell that the food was old. It's that scent of warmer lights and old oil. I still took a bite and the chicken was indeed old. The wedges were old as well. They were hard and chewy on the outside. The cornbread was as hard as a brick. I didn't even bother to open the package. My son and his dad enjoyed their food. They got subs and chicken strips. Publix usually doesn't have nasty food. I probably just caught them on a bad day. I will still go back.

Went to the sandwich section and it was amazing. the employees were so nice to me and my daughter…read more place was really clean and proper.

This is the most pleasant and helpful pharmacy I have been to in the area. I had been going to…read moreWalgreens for many years and they kept getting worse. I finally decided to transfer to Rite Aid. Lauren is very friendly and so is the pharmacist.

Staff is always friendly and helpful. The pharmacist is always available to answer questions, And…read moretheir prices are cheaper than CVS

can fill prescriptions really fast, staff actually answers the phone, but the delivery is same day…read moreonly if you call as soon as they open. and you can't call the day before and ask them to deliver tomorrow. overall a very good independent pharmacy.

My Late Husband and I have been using this delivery Pharmacy before 2020 after quitting another…read moredelivery Pharmacy in The Tri City area When my husband became ill. Colonial Heights pharmacy received a prescription for shingles from Frank C. Jordaens Jr, NP during COVID. This Pharmacy didnt deliver the medication till after My husband was in the Hospital dying, 2 weeks later. Now I'm still dealing with them. I've called The Pharmacy board on them, I'm still not getting my medication on time or at all, unless I call in complaiNing. My heart meds aren't to be stopped unless my Dr says so The last time my heart meds didn't show up for 2 months. Today's Tuesday July 30 my Dr called in a antibiotic on The 29 that was not delivered today I've seen times I've been so ill i needed MRSA medication and it didn't come till the following week. I'm glad you walk in are getting such great service don't ever grow old and need your meds delivered. My experience is the service is appalling Hl

I want to shout out Felicia in the pharmacy!! I stepped on a nail. In a 1800s style home! I was in…read morea panic because I haven't been updated on my tetanus shot. She acted quickly, gave me the vaccine. ALL while running that pharmacy! This woman deserves recognition, give her a paid vacation if you can because right there is the glue to your pharmacy! She really eased my mind. Other cvs pharmacies wanted me to wait until Monday and schedule online. With something this serious she was on top of things! Thank you so much Felicia again I seriously appreciate you!

Pharmacy is the worst. They take a long time to fill prescriptions and they've told us they're…read moreready at times when they aren't.

Horrible pharmacists. Rude and very unhelpful. Either do your job respectfully or find a new one.read more

This CVS has everything you need! It is a typical CVS with plenty of easy parking. They often have…read moregood sales on certain items. Lines move quickly. The store was clean.