10-10-24: If I could give this pharmacy a zero star rating I would. They have changed ownership,…read moreand I chalked up a lot of the lateness and difficulties we were having getting our one prescription filled and mailed due to the changeover, but it is beyond that. I had trouble getting them to mail the prescription the first time, and they advised me to submit for a refill a week ahead of time in future even though they had said 2 to 3 days the first time. I used their portal on September 30th to submit for a refill to be mailed and received an email confirmation from the system that it had been accepted. Ten days later, no update and no prescription mailed. I call and they tell me they have to make this one which doesn't sound at all like how it was filled at other pharmacies. I believe it came premade in a pump bottle. They said they would receive what they needed tomorrow and then mail it. What the heck? So I call them up again and cancel it. I also calmly tell them that we need to transfer the prescription to a pharmacy that can fill it in a timely manner. It shouldn't take several weeks to ship this. So then the person I assume is the owner calls us and says some absolutely crazy story about my husband being in there the day before and them telling him he had to bring the box into the store so they'd know what to order and he hadn't. What the hell? 1. This prescription was already in their system and had been filled by them previously. 2. My husband, myself, and daughter are all mostly house bound and severely disabled from chronic fatigue long-covid. We have had to self-isolate to avoid viruses which will worsen our already severe conditions for over 4 years now, and we are together 24/7. I even almost died 1 1/2 years into this due to the cardiovascular damage long-covid caused in my left lung. I barely survived an emergency lung lobectomy. When I say we are sick and disabled I mean it!!! So my husband never ever set foot in that pharmacy on any occasion!!! When I confronted him on this, he back pedaled and said we should go to Walmart. We are too darn sick to go anywhere! That was the whole point of having the medication shipped. We are too sick to leave our house and can't risk getting sicker!!!! And your pharmacy made our very difficult life harder for us when it was supposed to help. So I just had a lovely conversation with Amazon Pharmacy and they are working on getting it transferred. Good riddance Bourbontown Pharmacy!!!! And it's because you tried to gaslight me and blame us for your shortcomings on multiple occasions that I used my precious energy to write this review. I was just going to leave it be, but you brought this on yourself! Shame on you for what you did to us!!!!!

Pharmacist blasting loud music and dancing weirdly around . Place sold a year ago. It's no good…read morenow. No thanks - messed up prescriptions and they don't deliver items that were to be delivered Can't leave fast enough They've messed up way too many prescriptions now. Would leave a ZERO star if that was possible .!!!! Stay away !!!

Some of the EMPLOYEES are rude to customers that are paying cvs pharmacy a lot of money each…read moremonth.Some employees are polite and courteous to customers. Some pharmacy employees should not be working in the pharmacy. They have no empathy toward senior citizens, in short they are jealous! I will be giving my 700.00 monthly cvs money to another company. There are a lot of them.i wonder why cvs, winchester ky 40391 only has a 2.0 rating????

I'm so grateful for CVS pharmacy in Winchester. My prescriptions are turned around quickly, and…read moreeveryone is friendly. This is a far cry from other pharmacies I've dealt with over the years. Thanks so much! Nancy McDonald

A usual shopper here but do not recommend buying lottery tickets here. It's a major hassle if the…read moremachines mess up and being told to call a phone number despite having a receipt that clearly says failed on a order for scratch tickets. Otherwise good enough store for shopping.

They have a couple of reserved parking places out front now and a phone number is clearly printed…read moreon the sign. I used it last week and it is a good system. You can drop off or pick up a perscription and never leave the car. 5 stars as its as quick as parking and going inside, waiting in line, plus no covid exposure!

Okay, if I could have given no starts I would have. This Wal-Mart Pharmacy is a joke! One that I am…read morenot laughing at by the way...There are twenty people that work here and one that does her job. She is the only one that greets people while the others stand around. Most and I mean MOST of these woman are the rudest--disrespectful people (if that's what you should call them) I have EVER met in my life. If you dislike your job there are plenty more out there. It's said when you as a customer I was talked to as though I was an imbecile. Of which I assure you I am not! I will NEVER be back to this pharmacy again.

Worst pharmacy around!! They never have prescription meds ready. Always "delayed". Don't even…read morebother using this joke of a pharmacy!!

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.