I have a diabetic dog that requires two syringes a day, and in SC you don't need a prescription for them and I pick up his insulin there and have been buying them there together for a few months now. Today I went to pick up the pair and flat out refused for the syringes to administer the insulin.its never been a problem until this morning when they pharmacist said needles were to be sold at his discretion and will not sell them to us without a prescription. He said he knows how to do his job and made us look like drug addicts in front of other people in the line. I was so embarrassed and bought the insulin and left and got the syringes at Walmart without a problem. I was just trying to save money buying them at the pharmacy because the vet wants triple the price. After we left he called the vet and told them we were trying to buy syringes. My vet called and said she would get a prescription but it was definitely odd since you didn't need a prescription for them. How embarrassing, he also said he was writing a report on the person who sold them to us before. The woman who was wonderful and treated us so nice all the time. The store is Conway sc3851 read more

Stayed on hold for 15 minutes. Had water in my mouth when they finally picked up. In the time I swallowed the mouthful of water (maybe 1.5 seconds?) to speak, they had already hung up on me. Headed to the store and they don't even have the prescription in stock ‍ Save your time and try a different pharmacy. Edit: it gets better. I rode up here with my husband to pick up his RXs. We wait in line at the window. We finally get to the window, wait maybe a minute, and one of the staff (Robbi, the pharmacist come to find out), comes to the window, doesn't say a word, and rolls the curtain down. He pressed the call button...ignored. This store needs to be shut down. read more

I made an appointment for Vaccination. They refused to give it saying the person who does it was too busy with something else. They said maybe the minute clinic might do it but the pharmacist would not ask the minute clinic to help. I went to Kroger that was happy to do the vaccine without an appointment, but the insurance would not pay for it because CVS had already locked in the insurance billing for a Service they refused to give. I can not get the vaccine now because cvs is billing insurance for a service for refused to do. They have in the past refused vaccines on days they said they did walk ins. They were too busy to give vaccines on days they said they would give them. That time they said they were understaffed. I am never going back to CVS again for anything. They should have at the least released the insurance hold on the vaccine and allowed me to get it elsewhere. read more

Customer service from the pharmacy is less than acceptable. My prescription was sent there I saw it was on hold, was told they're out of my meds and there's nothing they can do, I called my dr who was already gone so Alex around and learned that CVS can and should transfer the prescription. I contacted Publix they have my meds and tried to get the prescription transferred but cvs never completed the transfer only sent it in their system but never sent the required fax. I drove to CVS to find the pharmacy closed 3 hours before closing time. read more

Worst pharmacy ever! The wait is forever. They sporadically close down and quite often do not open the drive thru. The staff is extremely rude. read more

I have been a customer at this CVS since 2007. I suspect that to change soon. First of all, my prescription was not ready on the 11th of July when it was requested on the 8th. I was told to allow them at least an hour. I came back at 1:50 pm to find it did not reopen after lunch until 2pm. The window opened at 2 but it was 2:07 before they actually waited anyone. The young man who waited on the lady in front of us was very rude to her. After he slammed the register shut and picked up the coins that fell out, he asked could he help her. She asked, "Are you ready?" He responded by saying, "I don't have to wait on you." She responded, "Then don't, can I have someone else?" He then left the desk and went behind the pharmacy counter. I said, "The customer is always right." He responded by saying , "Not here it isn't." A man behind me commented, "Well, we can see that." The lady reported the incident to the manager,; so did I and the man who had been behind me. The manager said he had no supervision responsibilities of the pharmacy. Furthermore, he said the head pharmacist was leaving at the end of the week. It is my intention to find another pharmacy. Management needs to fire the rude attendant in the pharmacy of this store. read more

Miriam in the pharmacy was awful. I agree with everyone else 1 * reviews! For starters she hung up on me! I called back and she was extremely rude, not helpful and just down right mean. She has zero compassion. My 2 year old was crying in pain in the back round and she was not helpful at all In pointing me in the right direction if he was able to take something over the counter When asked. She then called me rude and snippy which after she hung up on me I'm sure I was not the sweetest. I would fire her and never go back here again! Useless and rude! I would give no starts if I could. I also can't imagine that Miriam is actually the pharmacist there which she claims to be, I'm a nurse, and a customer and have never been spoken to or treated that poorly by a pharmacist. CVS get it together. read more

I'm on bipolar medication, which you can not go multiple days without taking. I had my appointment yesterday and my medication was sent in at 11am, and said being processed, I called 4 times between 11-4pm, each time I was on hold for 10-20 minutes, and someone picked up the phone and said "hello" and I said "hey! My name is-" and then they hung up. I went at 4:30 to pick it up. I stood in line for 15minutes, only to be told that it was not ready and would be later. I could tell they were busy and I said "it's okay, I'll come get in the morning I can tell y'all are busy". The pharmacist said thank you so much it'll be ready. Now it is 12:46 of the next day and it's still not ready. I've been on hold for 25 minutes on the phone, this is ridiculous. I will never have my medication sent here again. I'm on day 2 of not having my medication and by tomorrow if I don't get it then it'll be bad for me. You would think they would understand and care enough about this. read more

We came to CVS and got in line at 1:27 pm and was the next one in line. The other customer was being waited on at the register . We were told very rudely to leave because they were closed for lunch. It would have taken a minute to ring up the medication and they would have still went to lunch by 1:30. It wasn't even their lunchtime of 1:30-2:00 . We had to come back after lunch for the prescription and ended up waiting in line behind 3 customers. I will never recommend this place. read more

I went in to get an explanation as to why I could not get my prescription issues fixed. The clerk in the pharmacy was rude and disrespectful. She insisted my opinion was wrong about the CVS prescription system and that hers was correct. She continued to try to browbeat me into saying my opinion was wrong and hers was correct. I have never had such an unpleasant experience at a business. read more

this location is horrible. attitude for no reason, ignores phonecalls, I can easily leave but I feel sorry for older residents trying to pick a location close to home. go somewhere else & listen to all the reviews read more

Clean and organized store, clean bathrooms, friendly and helpful staff! Their pharmacists are really cool too! read more

Use to enjoy going in because of one sweet young lady always nice still is. Our problem is with the pharmacist Z..... he was rude and disrespectful a couple of weeks ago. I call district office. Had wrong number. So I emailed the CEO Miss Lynch. I went in today because I got a text stating they were ready. Found out that if the Pharmacist had transferred them down the road. That if he has an issue he moves you out of his store he's the one that needs to Move. Don't use CVS read more

Pharmacy manager was so rude and condescending that I'm changing my and my husband's prescriptions to another pharmacy.I've been with them for 6 years,so this isn't a rash decision.Pick another pharmacy!!!! read more

Terrible clerk at checkout. I was purchasing an item with a manufacturer coupon and met all the requirements of the coupon. The clerk was rude and obnoxious and refused to honor the coupon yet still charged me full price. When I brought this to the clerks attention I was advised they do not accept returns due to Covid 19. I did not even leave the store with the product, nor did I authorize the transaction without the discount. The clerk whom was wearing a mask was female and not wearing a name tag so I was unable to identify her for this but was at the store on 04/24/2020 at 3:09pm. Watch your receipts at this store, seems loos prevention should look into this read more

The way this Minute Clinic is run is down right dangerous. Writing someone for an incorrect dosage of antibiotics is what causes the rise of antibiotic resistance. I came here sick, with an illness I know all too well unfortunately, right before a trip out of the country. I have a clear history of the exact dosage I need, all my scripts have gone through CVS, but this woman wouldn't listen. I was told to call when I got back if I needed a continued dose. I was in pain, and a time crunch, so I trusted her 'expertise'. Well, it came back with a vengeance right at the end of my trip, making the rest of it pure misery.... I called, was given the run around (of course). When someone finally called me back she was rude and completely unhelpful. I was given a completely different story, and she had the nerve to accuse me of threatening her? What?! Clearly someone on a poorly placed power trip, this is a person's health you're messing with. I'm on my way to a real doctor now. Don't waste your time and money, or risk long term health issues by bothering with this place. If you're reading this review because you're sick, I hope you find the right place and feel better real soon. read more