The Staff in the pharmacy are great and friendly and willing to help you if need anything or…read morelooking for something never had a bad experience here

Horrible customer service. Would rather go to walgreens for the photo department. They wouldn't…read morehonor a coupon from the cvs website and the man bob at the register gave me nothing but attitude about it. Very unhappy.

The head pharmacist here will not take any consideration for people who need medication. He is…read moreworried about getting a paycheck and not about whom needs to be prescribed. People who deal with people getting life changing medications shouldn't look like they don't care about you. He doesn't care and won't even look at you. Anytime you see him he looks extremely upset to be there. He shouldn't be working as a physician if he does not want to help people. He cares about lunch and getting off of work. AVOID THIS PHARMACY EVEN IF YOU LIVE IN THE AREA. Go to Lakewood, they will take better care of you there. This pharmacy should not exist. Replace it with a Walgreens or just get better pharmacists all around. They will close the pharmacy 5 minutes before closing time. They just simply don't care. This is the worst cvs that ever existed!!!!!

Decided to go check out their snack options, since it's not too far away…read more Downtown CVS. Lots of chocolate candy and bare bones other snacks to me. The snacks are the middle and last row. I was looking for the chip section and it only seems to be on the small side sections and part of the last row for chocolate snacks or crackers. There are more chocolate candy options than other snacks.

From the Chardon CVS staff, to the life saving MinuteClinic, to the pharmacy I couldn't be happier…read morewith the care my family and I receive at the Chardon CVS. Everyone is always polite, informative, knowledgeable, and don't treat me or my family like a disposable number. The MinuteClinic is more reliable treating my insured family than our own covered family doctor. I have been so pleased that I've been able to count on CVS. Whether it's in the MinuteClinic being seen as a person rather than looked through as merely a number to check off. The pharmacy staff has put up with me graciously through the years with my own medical struggles and when my children are sick. They always offer help with understanding any new scripts and explaining any instructions I may need for any new medications. Thank you for going above and beyond Chardon CVS!

Horrible pharmacy. Do not patron this store. It was fine up to a few years ago. First they messed…read moreup my husband's Ritalin prescription 7 times. Needless to say he moved his prescription to another pharmacy. Now , I went in today to buy Claritin D and got treated poorly. They approved the sale of the meds but their computer system froze and was unable to purchase it. So they tried again but now I am not eligible to purchase Pseudoephedrine for another 15 days. So I NEVER got the meds and can't get them for 15 days. When I asked what to do. The attendant said I could drive to another state. Really. This store is awful. Do not patron this franchise.

Agree with other reviews. Inept pharmacy. They have screwed up more than one prescription for my…read morefamily. Rude. Incompetent. This store should be shut down before they kill someone with incorrect medications.

If there was a less than 1 star to give this place I would. Nothing but rude and awful staff. The…read morewindow clerks are beyond awful with their vile attitudes that have no business addressing customers. The pharmacist is no different. Always feels like you're bothering them or they're doing you a favor. God help people that may have questions then you'll really get it. This is the absolute worst pharmacy the worst staff you can come across. They need to hire a whole new staff. Absolute trash.

The pharmacists and technicians are unbelievably rude. They screwed up my diabetes medication and…read morerefused to fix it and told me I should no longer use their pharmacy. They billed my insurance for a medication I didn't pick up and now I will be without this medication for over a month risking a diabetic coma. They used to be so good but have really gone down hill in the last few months. Their owner should be ashamed.

The gentleman that always works there is always so kind. That is why I go to this store. This…read moreafternoon about 4:45pm I was asking question to the girl up front, which I had never seen before. She was rude, acted like I was bothering her. I ask for the manager as he is always pleasant as is the day crew and she can out with a chip on her shoulder, picking food from her teeth. I'm done with that store :(

i tried calling the store, the woman who answered the phone was very rude and blunt, like i was an…read moreextreme inconvenience and it wasn't even her job to answer the phone. she then refused to check a specific isle to simply confirm an item's availability. she said "it is not within my department so i cannot do that." and refused my request for another employee to check instead. she then hangs up the phone on me as i'm asking the viability of my simple task. it isn't that hard to walk over and visual a product on the shelf, and then simply saying if it's there or not. absolutely Insane. crazy coming from a company that offers dental insurance.

I've never had a problem at this pharmacy. The pharmacist was extremely helpful to me trying to get…read morea prescription changed from mail order to them. He called my screwed up mail order company 3 times trying to help me, after I had called them 2 times myself . We finally got it straightened out and I was very grateful that he went above and beyond! I am very satisfied with them.

Warning- we were signed up for extra care and charged $5 a month. Very difficult to cancel. Went…read moreon for many months. Recommend using another store!!!!

I have never written a YELP review. While traveling in OH I had to get a prescription called in…read moreand filled at this pharmacy on Christmas Eve . Not only was it filled promptly, the staff searched for a manufacturer coupon (without being asked) which saved me 180.00!! When picking it up, the staff was incredibly friendly, helpful, and professional! I could not have been more impressed. Compliments!!

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.