Toxic person in pharmacy. I'm sick. I went from urgent care to CVS to pickup a prescription. I tried to ask the woman behind the counter a question. She interupted, barked at me and told me to sign in on a touch screen. I tried a couple of times. The screen told me I wasn't in the system. I told the "Karen" behind the counter that it didn't work. She huffed, looked up my RX, and told me it was "in process." It would be 15 minutes. 10 minutes later they called my name over the loud speaker and said my RX was ready. When I went back to the counter, she again ordered me to sign in on the touch screen. I said, "remember, I not in the system." She ordered me again to sign in on the screen, stating my name was in there now. I tried twice and again it said I wasn't in the system. Then she ridiculed me for making supposed errors. I have a hyphenated name. She ordered me to enter just the last part of my last name. I wanted to point out that I use my legal name at CVS, but she cut me off and ordered me to enter my name the way she told me. I did it twice, again, it said I wasn't in the system. Again, she ridiculed me for making mistakes that I didn't make. I asked to just get my prescription. She told me that she wouldn't be able to find it unless I sign in on the screen. She ordered me to try again. At that point, I said, "No." I was done being her circus monkey. So we were at an impasse, apparently. She wasn't going to give me my prescription. Frustrated, I said,"Why can't you just give me my effing (yes, I dropped the f bomb) prescription so I can leave?" Then, she really flew of the handle and acused me of cussing at her. I used the f word as an adjective to describe the noun "prescription," not her. I told her she was rude. She told me I was rude. Then she went and told a couple of pharmacy employees that I had cussed at her. I think the pharmacist must have told her to give me my RX. She came back and gave me my RX without saying a word. This is how they treat sick elderly people. Only go there if you want to be abused. When I was in the military I had more cordial drill sergeants. read more

Absolutely terrible experience both if the 2 times I was here. Worst pharmacy, no one has any idea where anything is, how their computer system works. Do yourself a favor and find another CVS. I'm done and will never shop here again. read more

Nicorette 4mg mints r $13.47 @ Dollar General. They r out of them a lot of the time. We stopped at CVS in Palmyra, PA. For the same ,1 pk 4mg mints @ CVS they r $55.00. . My son said to the employee in there, there must be some mistake?? Nope, no mistake. The 2mg r cheaper. .y son said no ty & walked out. Charging ppl $55. for those mints is insanity. Needless to say, we will never go into that place again!!! read more

zero stars. I tried to pick zero but you must select at least 1. My rating is horrendous. I would not order prescriptions from Palmyra CVS to save my or a loved one's life. I called to see if they had an Rx in stock. The person on the phone said yes. So I asked my doctor to send a new RX. Two weeks go by and I called to see the status. I'm then told no it's on back order and we have no idea when it will come. Instead of being honest the first time so I could find another pharmacy they lied. Do not ever use the Palmyra CVS pharmacy, save your life. read more

I just left CVS pharmacy in Palmyra PA East Main Street. The pharmacy staff is very lacking in cordial manners and professionalism. I do not want to hear the people behind the counter discussing songs about pussys and bitches. Please remember that your counter is opened to the public. read more

Terrible pharmacy and terrible company. Told me they couldn't fill my prescription because it is against policy to fill things over the counter but wouldn't tell me where to find the one they didn't have there. Told me even if they could it would be very expensive. Took it to RiteAid and they filled it and for cheaper then the over the counter meds. read more

I was in the pharmacy and a female manager very unprofessionally came into that area with a very raised voice complaining about a trainee wearing shorts that had come to work. I'm assuming he wasn't told not to which was not the pharmacist problem, it was the managements originally because they should have told him. He was very kind to run home to change with less than an hour left in his shift. The appropriate thing to do was take him aside and explain, instead of loudly showing her authority in front of all the customers. She could have given him a warning and let it go. If employees are so hard to find, I can see why if the bosses don't give some grace, and talk to people as they would like to be talked to. read more

This pharmacy is failing recently. Understaffing seems to be a problem and Rx's are not being filled on time. Everyone is pleasant but that doesn't help when a patient is out of critical medication. Here's hoping the problem is solved soon. read more

Ashley in the Pharmacy possesses some of the best customer service skills I've experienced since living in PA three years. I went to pick up a script. She told me it was not ready and it would be 15-20 minute wait. I watched her display an incredible sense of urgency to care for me, and ensured my script was delivered within moments! I literally just sat down and read a paragraph from a news article when she called me back to the counter. This type of professionalism is a rare display in many of my experiences in the area. Potential employers should seek out this woman. CVS... you absolutely must make sure you retain her!! Shout out to the Store Manager! He makes me feel like I'm walking into "Cheers" that old TV show. NORM!! Over the top cordial. Thank you! read more

These poor (2) people in the pharmacy were juggling many many people at one time. I don't like to leave bad reviews because I think they were doing their best under poor conditions. Pharmacy needs more staff STAT! The pharmacist alone was trying to solve issues, fill prescriptions, check out customers and give Covid vaccines. read more

Rachel in the Pharmacy is truly a great example of superior customer service skills. She recognized me on a first name basis, only after one visit. I've known customers for years and still do not know their name!! Rachel will expedite my prescription fills, if necessary. She has made me feel like a friend, with her sense of humor and genuine personality. Thank you, Rachel! I wish you the best! read more