I rarely go here. I went here to get a prescription filled for a high dose tylenol. Gave them my…read moreprescription card, they wanted like $50. I said never mind, I see you have tylenol on sale and I'll buy 2 bottles and double dose on the non-prescription. Only then did they say they made a mistake by not having me pay only a co-pay. This was several years ago. I figure if they can't handle a simple price, how are they handling prescriptions?

Extremely rude pharmacist (JP) and support staff-on several occasions. On one occasion, i called…read morejust to see what time I could pick up my prescription as I wouldn't have been able to get there after work. I simply asked " would I be able to pick up my medication at 9:00 before I went in to work? I will not be able to get there after work today. (My script had been dropped off several days prior). The person on the phone said "well if you get here at 9 and it's not ready then I guess you'll have to wait. You're not the only one who needs their prescription filled." I'm not? Thank you for that enlightening information. Here I thought I was the only one in Schenectady county who needed to get a prescription filled. Her comment was unprovoked and uncalled for. And even if I had been rude to her, she has no right to make any comment. It's their job to fill prescriptions, not to give unnecessary feedback. There a are a few pleasant folks present in that store but from what I've witnessed, they're few and far between. I think these folks would better serve the public by working night shift in a hospital pharmacy where there is limited interaction with human beings.

We occasionally patronize this CVS when the one closer to home is out of some prescription or other…read morethe kids need, and my experiences here have been pretty much identical every time: (1) I get very prompt and courteous service from the pharmacy staff when I go up to the counter to drop off the Rx. (2) They get distracted by the drive-in pharmacy window because they're understaffed and as is the case with every place everywhere with a drive-thru, the drive-thru customers somehow get priority over the ones who have managed to walk in. (3) Nevertheless the staff do their best and I'm pleased, if a bit delayed, by the pharmacy service. I get a chance to count the stains on the carpet in the waiting area, which is always a good time. (4) I am accosted by somebody leaving (or going in; or both) in the parking lot. You can definitely call this a mixed experience. I think my takeaway here is to use the drive-thru service to avoid (2) and (4). You might consider doing the same.

One of my biggest complaints is I have been approached by two large men in the parking lot asking…read morefor money. I've had to jump back in my car because they were blocking the door and there is no security in cvs. It is so filthy outside. Customer service is just ok. They seem to be rushing me thru and some meds. need to be counseled. There are specific people that do seem very nice such as Julie, Sarah and Jodie. I go to the Eastern Parkway location so I can't rate the other locations.

ona is the new girl and you can tell she really loves her job. She was working super hard and seems…read moreeager to learn but still made time to be personable. thank you ona for the great experience you made my day!

So I'm the last person in line to get my prescription and the pharmacist tells me I'll have to come…read moreback in a half an hour because they have to go to lunch!!! It would have taken them less than two minutes to give me my prescription! Absurd. Perhaps, you should take a class on customer service!

This is the second time my groceries were "lost" when placed with a Hannaford delivery "to go". i…read moreplaced an order last night for delivery this morning got a text AFTER they were supposed to be delivered that they will be late and i'll be notified. well now 1/2 through the day i finally call to ask what's going on and they tell me they were delivered. i go on to let the woman know it states in the app that it doesn't say that she proceeded with an attitude to tell me it's insta cart i have to call. 30 minutes later after lots of holds insta-cart then points blame back at the hannaford where i ordered from. So now i have paid for groceries that i've never received and this has happened to me twice from here. my word of advice is to stay away from using the to go feature they offer and stay away from the app. it's not very reliable. super disappointed this happened. i work hard for my money and at the price of groceries these days, it's ridiculous no one can do anything and everyone points blame...sounds like a scam to me

Employees occasionally follow me around store although I've never given them a reason to, and I've…read morebeen going to this location for the last 7 years But they allow other customers to eat hot food and fruits as they shop (that's stealing btw, and I wonder why they get a pass)

The customer service in the pharmacy is mixed. While some are perfectly fine, there are a number…read moreof pharmacy employees who are downright surly. It feels like I am inconveniencing them by picking up a prescription. Heaven forbid that they greet a customer or smile. The staff would greatly benefit from customer service training.

The staff is friendly and helpful staff. I am also able to request script refills online.read more

The pharmacy manager will take it upon himself to second guess your doctor's judgment and deny…read morefilling your prescription on the day that you need it. Sometimes he will claim that he doesn't have your prescription in stock, but he will not help you find another pharmacy that does have it. If are regularly prescribed controlled substances, save yourself a lot of problems and just get them filled elsewhere. He doesn't want your business.

I bought a pair of cheap walking shoes from this store and the bottom was so smooth and no tread at…read moreall I slipped and fell and my foot twisted and my ankle was broken badly, the doctor had to do surgery and put a plate and screws in my right ankles on my right foot it was badly broken, the doctor said I would never walk again without surgery, it was 4 months of recovery, it was a long hard road for me, all because of Walmart horrible shoes, I would never buy another pair of there shoes. People watch out what shoes you buy from Walmart.