The Westport Apothecary is by far the best pharmacy in the state !! It is a family owned pharmacy…read moreoffering personalized services such as immunizations , compounding medications and medication deliveries. The staff know you by name when they see you and go out of their way to assist by contacting your doctor's office if the prescription is not there. I drive from Fall River to go the Apothecary. Their prices are comparable to all other pharmacy chains. The value is outstanding. I highly recommend the Westport Apothecary. It's a real gem in a world where the remaining pharmacies have become retail chains with personalized services that evaporated when the giant conglomerates bought up all the independent pharmacies.

The pharmacist decided that to save money he would have my doctor switch my prescription to a…read moredifferent topical agent, but didn't tell me that was what he was doing. Purchased the wrong topical that doesn't work for me and didn't see that until I was home. The pharmacy refused to allow me to return the unopened product and refused to give me a credit towards my purchase of the correct topical agent. If their pricing wasn't so much better than standard pharmacies I would never use them again. I'm sure the pharmacist had good intentions, but the lack of proper communication with the patient is inexcusable. Overall disappointing experience.

This review is mainly for the drive-thru at this location…read more I go here quite often, and this location's drive-thru is as close to perfect as I could ask. Every single person working the window is quick, competent, professional, friendly, and efficient. If there is ever a line, which is rare, it never seems to be due to the employees, but the customers, and as soon as that person is finished, the line clears right up again. Any time I've had some issue that prevented an under-two-minutes pickup of my prescription, it was due to something other than the people at this location, like the insurance company. In several years of using this pharmacy, I have never had a problem caused by them. That is a huge contrast to when I used both another pharmacy company in the area which would tell me my Rx was ready when it wasn't, and another Walgreens at a different location where it took almost an hour for them to figure out how to put my insurance info in their system. These people at this location clearly take pride in their jobs, and it shows. I recommend them to anyone I hear complain about a pharmacy. Oh and I did go inside once for a covid vaccination, and they did that well, too. But I almost never go inside, so I can't really speak as confidently about that part.

I walked in got a half gallon of milk and waited at the unattended checkout. I was in full view of…read moretwo female employees that continued their conversation. One if them was fully engrossed in texting. She looked up at me and continued with texting. She finally walked over to the checkout area. I put up hand to stop her and told her I understand how busy she was and left without making a purchase.

only because Sonya in men's department was so lovely! general manager must be a real numb nut! As…read moregarden center aka plant cemetery.. was an absolute disgrace! Thousands of dollars worth of plants.. dead/dying because there is one assigned person trying his best to hold it together. Ethan is a star for trying. Meanwhile the few staff they have are trying to keep up with train wreck of stocking, cleaning up from people tossing stuff on floors in clothes depts especially. Other depts have people on cell phones or just hanging out! If the manager on site is trying to hold all this together with no back up from corporate or district manager.. this place needs to be revamped on staffing support and upper level management retrained or made to work the floors!

Front desk customer service staff is not customer focused. Sarcastically tell you that if you want…read moreyou can speak to the manager. When you respond yes, the team lead who was standing in the back listening to your entire conversation, his name is John steps forward and says he's is the manager and there is nothing he can do to help you. It was not until I called the store for his full name that I learned the manager was a women named Jen. And she as the manager could help me resolve my situation, but John did not offer that up because he and his front end staff did not want to help me.

So maybe I am a little biased to this particular location because it's literally at the top of my…read morestreet. But there's something about a drug store / pharmacy located in a small town. Now granted it's a corporate chain, but honestly I never get that feeling when I walk in. I never have a problem with the clerks at the front registers, photo lab clerks are nice and helpful and the pharmacy techs / pharmacists are very helpful as well. The reason I gave this CVS 4 stars instead of 5 has to do with my only gripe about this location. The pharmacy is not open 24 hours. Now I know it's probably because we're in the small town of Bristol, but people in Bristol also get sick in the middle of the night too lol. But overall one of the better CVS locations out there. I also included the pharmacy hours below as they differ from the regular store hours. Pharmacy Hours Monday-Friday: 08:00 AM - 10:00 PM Saturday: 09:00 AM - 06:00 PM Sunday: 09:00 AM - 06:00 PM

Just want to mention that CVS recently raised the cost of a prescription of mine by a factor of…read morefour, no reason given, no discounts available, just quadrupled the price out of greed, presumably. I was able to get it refilled elsewhere - same manufacturer, by the way - for slightly less than I paid for it at CVS previously. This is really an ugly company and we should all do what we can to avoid spending any money there.

This CVS and CVS as a business are the absolute worst…read more It's understaffed here so there's always a line at the pharmacy. Doesn't matter when you come. It's dirty. They do everything in their power to inconvenience you -- first they took away the ability to speak with the pharmacist on the phone about a year ago. Just recently they added this self scan at the pharmacist, so you get to stand there awkwardly as you put in your info when you used to be able to just tell them. Why even have people working there at all? How hard would it be to add some automation. How is there not a way for people to take lunch shifts instead of the whole thing shutting down in the middle of the day. I hope CVS goes out of business, I hope the employees find a better employer. All the cost saving measures CVS has put in to pad the shareholders bottom dollar at the expense of people's health -- they should be ashamed.

I have had an issue every time I use this location. Not to mention, every person I speak to is rude…read moreand dismissive. They rush you off the phone while you're still speaking. Find another location and save yourself the headache.

Started using Walgreens because the prices were lower than another pharmacy. This proved to be more…read moreaggravation than the money I saved. The first time we picked up the script went well. Script changed and when I went to refill it they gave me the wrong med. We took it back and got the correct one. Next time we wanted to make sure it didnt happen again by spelling the name of the medication. We got 6 letters in and the girl on the phone said I got it..all set. Well they refilled the wrong script again. This time.when we returned it we were told it was our fault and we should have checked before we left and if this happened again, they were not going to be able to give us the right medication.I have never in my life stood at the counter and checked my scripts before I left. Maybe cause I assumed the pharmacist knew what they were doing. Crazy , I know. Well today I called in the same script and made sure several times it was the right one. I called at 930 and its an eye drop so basically u just need to slap a label on the box. I showed up at 125 and was told it wasn't ready. The girl behind the counter was surprised that it was not ready.But made sure she told me that the pharmacy was closing for lunch at three thirty and they were not going to be able to have it Ready anytime soon for me. I explained to her that I was heading out of town and really needed to have this done, and again, she told me, well, we're closing in three minutes.And we really don't have time to get that ready for you right now. Needless to say I was pretty upset. I spoke with the front soupvisor who was very helpful. I explained to him what was happening.And I also explained to him that this was the second time that i've had a problem with the pharmacy that they had refilled a prescription incorrectly twice. He said he was not aware of that. He went in the back to check to see if there was something.He could do to expedite my prescription So that I could get on the road in a timely fashion. He told me that they did not have the med in the store and had to order it, and it would not be in until the following day. I told him that it would have been nice to have been told that at nine thirty in the morning when I called so I could try and possibly track it down at another pharmacy. . He began talking to me about how it's different when the doctor's office calls in the prescription.And I said, no, that is not What happened. I called in the refill.He said, well, that's what they told me in the back that it was the doctor's office that called it in I told him, well, they're lying to you. That is not what happened. .He apologized and told me that once I got to my destination which was out of state, that I could try And locate a walgreens, close to where I was and possibly get it from them.They would be able to look into the computer.See what I needed.And if they had it, I would be able to get it. I clarified that meant any state that had a walgreens, and he said, absolutely. I leave, go about my day jump on the highway.Heading to my destination.I'm on the road about forty minutes.And I get 2 text message from walgreens , telling me that my prescription was ready. Now, I think i'm in the twilight zone. How can a prescription be ready if they don't even have it in the pharmacy to give me. I get on the phone, and I call, I speak to the same front supervisor who told me they didn't have the medication. And he checked and well, lo and behold, they did have the medication. He just didn't look in the right spot. Now if you recall he did tell me that whoever he spoke with told him that the doctor's office had called in the prescription.So was this yet another lie Told to me. When he came back on the phone, he apologized profusely, saying that that was all on him.And that he didn't look in the right spot and apparently it had already been pulled, but hadn't had the label put on it yet.And he took a hundred percent blame for giving me misinformation. I told him I no longer trust this pharmacy.I no longer trust the people that work at the pharmacy.There's been multiple times i've had problems.And now i've been lied to twice in the same day.

5/3/20206. The worst customer service I have encountered in years. They won't have me as a…read morecustomer much longer. Rude associate who was no help at all. My advice is stay away find another pharmacy to spend your money at!!!! Harry..

My mom has been a customer for less than a year and they treat her like family. I have the most…read moreinteraction with the staff and they are amazing. In recent months I call and left a message to cancel her delivery because she was in the hospital . Tom called personally just a few hours later to ask what had happened and how she was. Upon her release from rehab I called with only a few days notice with new medications and a very small window in which to have it delivered. I called one Wednesday and was told friday but they had them there on thursday . As the primary care giver for my mom I am so appreciative when I find ppl who will help me and make my.life easier. I am so greatful for the wonderful service they provide.

I have never been to such a rude pharmacy!!! The pharmacist was down right abrasive to me and the 2…read moreothers there. It took almost an hour to fill the scripts and I was told to go sit down because he closes at 6 and I wasn't allowed to leave!!!!

Hey worst places ever staff is rude and rushes everyone in and out they are very unhelpful refuse…read moreto find items in store when asked

Grumpy thing at the window feels rushed because of staffing issues…read more Make sure you check your meds very carefully.

Very efficient and helpful!! Have been using them for prescriptions for the past couple of years…read more Always helpful and efficient!!

They are the worst pharmacy ever. They take almost a week to refill an order. As soon as my orders…read moreare ready I'll be switching to a different company, The girls are rude there. I've definitely got better service with some scripts and excellent customer service from Stop & Shop Pharmacy