Andrew is a great representative for Hello Tech. He is punctual, friendly, knowledgeable, and…read moreparticular about his work. After Andrew had finished the installation, he sat with me and didn't leave until I understood the app and what all it entails.. I'm 74 and my technical skills are not the best - so I greatly appreciated Andrew taking his time to make sure I could use the app before I was in my own.

I got the dreaded Microsoft "your computer is infected call this number now " and the computer…read morelockup Drove to nerds to go in a panic with visions of my accounts being emptied out. Paul looked at it reassured me it would be ok and proceeded to not only fix the issue but showed me what to do to prevent it from happening again He walked me through downloading bitdefender and explained some of the things I needed to know about Google, Microsoft, and excel Absolute professionals I spent time talking to Milan and he is a great person. Wonderful story which was very enlightening THIS IS THE ONLY PLACE YOU SHOULD TAKE YOUR COMPUTER TO FOR SERVICE I WOULD GIVE THEM 10 STARS IF I COULD!!!!!

Thanks for the quick diagnosis ! They didn't charge me because they didn't fix anything; they gave…read moreme an honest opinion and diagnosis.

First off, I am not Adam. I scanned the business card he gave me and attached it to the review…read more Have you ever had the experience of trying to deal with a home network problem by going through your ISP, and, the vendor of whatever other networking equipment you are using? Each of them says that things look good on their end, and you need to contact the "other guy". How about trying to do that on the phone? You live in an area with poor cell signal, and the only way you can have a conversation is to utilize "wifi calling", except - you DON'T HAVE WIFI, so the call is breaking up and you can barely understand each other. The chance of getting a technician from your ISP to pay you a visit is about as likely as winning the lottery. I did a search on Yelp and Adam was the first - got another response from one other vendor who said they couldn't help me - to respond. He said he could come the next day, and it turns out he is located only 15 minutes from my house. I had done some remediation before his arrival and found out that my problem was not due to equipment, but a configuration decision that I had made that gradually disrupted my network (No, the customer is NOT always right). Adam explained everything that had happened, tweaked some settings, and made some suggestions about how I could optimize my setup. He is very knowledgeable about many networking, communication, and security issues. This will lead me to work with him in the future to improve the quality of our cell signal and do some rewiring to improve the performance of our home network. He also has expertise in other areas - it turns out he used to work for the company that services the entry gates into our community and is also extremely well-versed in network security issues. His hourly rate is entirely reasonable, IMHO. Finally, he is a REALLY nice guy. I can't recommend him highly enough.

Great guy and solid problem solving. Will call him again if need arises. Smaller job but still…read moregrateful for the help!

Lance was very prompt with a reply and a quote. He was punctual, efficient and very knowledgeable…read more The installation was smooth and reasonably priced . I highly recommend him!

From the owner: Over 10 Years Experience With Home Theater, Security, and Networking. Competitive Pricing…read more Personalized Service, Talk Directly to Your Tech (No Call Centers). Fast and Flexible Scheduling 100% Local Business (Based in Jonesborough, TN) TV Mount/Install Starting @ $150 Troubleshooting Starting @ $100 PC Services Starting @ $100 Outdoor WiFi Starting @ $250 Security Camera Install X 2 Starting @ $100 And Much More!

Pee Jay was amazing. I recently moved into our home and the security system needed to be…read morereprogrammed under my name and login information. Pee Jay worked patiently with other system technicians to change the configuration and establish a working security system once again. I would never have been able to figure out how to fix the system myself. I am looking forward to working with Pee Jay soon to make my home a true smart home. Thank you Pee Jay!!!

I moved into a new house with wall speakers (front and rear). I bought a Onkyo receiver and WiiM…read morepro plus and needed professional service to install them. My family loves music, so I wanted to have this set up first. Scott was very knowledgeable and installed everything very smoothly. Scott showed me how to use the system thoroughly. The sounds from the speakers were set perfectly. We are so happy with the value of the quality service! Thank you!

Technically very sound. Went the extra mile hiding cords and setting up the remote. Would be a…read morefive rating except the $165 price which is not out of range, but I was hoping for less.

Jason was professional, and put us at ease. He knows exactly what he's doing, and made us extremely…read morecomfortable with every decision. Great attention to detail.

They did everything I asked promptly and courteously. I am very happy with their services.read more

Great people with a lot of knowledge. They were super patient with a guy like me that is computer…read morehandicapped.

Justin repaired our office computers quickly and efficiently at Multispecialty Clinical Research,…read more423-854-8952. Call us for reference. It's so good to sit down and be able to work without the computer taking breaks every few minutes. Terra Harms, MEd ,BS

From the owner: IT Integrity provides Honest, Professional, Reliable, & Affordable IT Business Solutions including…read moreManaged IT Services, Data Recovery, Networking Solutions, and Computer Repair Services in Northeast TN and Southwest VA.

The owner was a no show for installation. I was not able to reach him nor did he return calls.read more

We just moved into a new build house and needed 6 televisions mounted on walls. I didn't want any…read morewires showing and wanted everything hardwired to the internet. After researching consumer reviews I called Install Heroes. I couldn't have made a better decision. Adam not only met my requests but went over and above. He took the time to explain everything to this novice and set me up where all I have to do is turn on the tv. Reasonably priced as well. Thank you Sir!