This so-called mental health facility is useless you could be a current patient and go through a…read morelife-changing event and they cannot help you they refer you out to other people who don't take your insurance this place is worthless you see all these bad reviews you think they try to do something about it Don't waste your time here. Long list of providers nobody has expertise with PTSD they throw you away and then they don't try to do anything to help you very very little

They have been billing me for services i didnt have or need. I have tried for months now to get an…read moreexplanation and no one - billing, the provider, the office manager -- can tell me the reason. Stay away. I wish i had.

Dr. George has been an incredible Dr. for my family and me…read more He is always honest, an incredible listener and told it as it was. He reacted to my concerns and took action when needed. He did help me transition from drowning from the pressure of life and family . He pulled me out of dark times and helped me repair myself and my family. When I felt it was time to move on , healthy , he kept the door open . When I needed him years later for the ups and downs of the challenges as a single mother transitioning to empty nesting , he had an appt for me. Dr. George , thank you for keeping it real and talking when I needed to hear the truth . You will be missed . I hope you read this. MY STORY IS NOT OVER ! ( Thank you)

I was so hurt to hear that Dr George closer. He has been my dr for 5 years and i will never get the…read morecare and help I got from him from anyone else. He was one of a kind. I will miss you Dr.George.

I have known Dr. LaRose for five years, first as a supervisor and later as a colleague. She is…read morecaring, intelligent, kind, patient, and a highly skilled clinician. I would recommend her to any of my friends or family.

This woman should not be allowed to practice medicine. She is certainly not a doctor in the normal…read moresense of the word, one who as vowed to "do no harm". I found her on the web, passed her telephone interview, scheduled an appointment, and completed her seventeen online forms. Then I received a phone call from her canceling my appointment. Said that my case was too complex, my depression too severe, and that if she handled my case it would take too much time away from her children. I was in dire need of her help and she turned me away. She has significantly increased my depression and my chances of self-harm. I will do everything in my power to see that she loses her license. As a postscript to this review: She read my review and apparently was not pleased. So, out of alleged concern for my welfare, she chose to call the Albany County Sheriffs office. I had four police cars in my driveway and three deputies surrounding me, in a very intimidating manner, asking me questions. She did not call me with her concerns. She did not call the Mobile Crisis Center. She called the SHERIFF. Now everyone in my neighborhood knows that I have mental health issues. Keep in mind that have never met this woman. She is not my doctor. I merely scheduled an appointment and filled out her forms. I can certainly say this woman has changed my life ... and made it much worse.

My partner suffers from Complex Regional Pain Syndrome (CRPS) due to failed back surgery and takes…read morelong-term, high-dose opioids. They receives 4-hour Ketamine infusions once to twice per month at Albany Ketamine Infusions, and it is one of the few times that they get a break from their constant pain. Additionally, they are prescribed Ketamine troches for daily pain. Dr. Hansen is an excellent physician--knows his stuff, is friendly, has empathy, is willing to think outside the box, and yet is very professional. I can't say enough good things about him. Office staff is very nice and accommodating, and the facilities are clean and modern. My only complaint is that his one wheel chair needs new brakes.

I have suffered with major depression for the last 15 years. In September 2021 my pharmacist…read morerecommended I investigate ketamine infusion therapy as a possible treatment for my depression. I have been on numerous anti-depressant drugs over the last 15 years and at best they marginally produced a benefit. Most of the time I suffered with the side effects. I researched and found Albany ketamine infusions through a Google search. I reached out to them by phone and was very pleased with the warm and understanding conversation that ensued. At the end of the call I had been set up with an appointment within a few days and emailed some forms to fill. When I Arrived I was greeted by Dr. Hansen and his staff. I was surprised that Dr. Hansen himself spent over 45 minutes with me discussing my medical and personal history to understand where I was at and how I got there. My first infusion was Administered immediately after my counseling session. If I had to describe the experience to somebody it would be "one of the most relaxing and comforting hour I had in a very long time" At the end of the infusion I was given all the time I needed to recollect myself. I returned for five additional infusions but the magic happened the morning after my third session. Good morning after I woke and for the first time in over a decade I felt like my old self. I have energy, focus and a joy for life again. It was a transformative experience. The fog of my depression was lifted and I felt awesome. It has been six months since I started with Albany Ketamine Infusions and I actually feel better than I did the morning I woke. After my six sessions I have returned for two more infusions. If you are suffering from untreatable depression, post traumatic stress disorder, bipolar disorder or anxiety, don't hesitate, pick up the phone and call them. It was life-changing for me my only regret is not knowing that they existed. If it hadn't been for a random conversation with my pharmacist I still would not know about ketamine or Albany Ketamine Infusions. I'm not living with depression any longer. I still take a low dose of an anti-depressant but my view of the world and myself is completely different.

Dr. Mohamed is a kind, gentle understanding man. After much searching I finally found a…read morepsychiatrist who is genuinely a good man and who seeks to guide his patients towards positive growth. He is outstanding.

The doctor repeatedly did not come to zoom sessions. They billed my insurance anyways. Then on…read moreThanksgiving Eve when I was out of meds and I had a scheduled appointment they screamed at me repeatedly that I cannot see the doctor unless I paid immediately. I refused and asked to speak to a manager. They left me in a zoom waiting room for 45 minutes the same woman came back. She told me the psych was going to call in meds and I am not allowed to see him again until I have insurance pay the bill. Obviously that is never happening. This place is a total scam and thank god my primary care physician supports my mental health as well. Don't go here, you will regret it. Obviously negative stars if it was allowed.

I have been withbl the practice for about 10 years. Ive never missed an appointment or owed them…read moreany money and always treated them with respect. As the years went by with this practice my prescribing doctor changed quite frequently. About a month ago I called in for a refill. It was then that they advised me my doctor had left the practice but they had a new doctor and set me up with an appointment. Fast forward to the day of the appointment, I am met on Zoom, they don't see patients any other way, and told the doctor they hired to replace mine already has a full plate and can't take me on. They are kicking me out of their practice. I can't understand how this is legal. It's extremely hard to find a doctor nowadays and because of their shortcomings the patients are suffering. They had no apologies and not a care in the world that they are letting down patients that have trusted them. This practice should be investigated. It doesn't make sense that doctors don't last longer than a year there. Terrible people with terrible morals.

After 5 years of searching, I met christopher Viagrande in 2015 or 16. I was with him until 2024…read more If possible, I would still be a patient today. After my initial hesitation due to his youth, I found him to be an extraordinary therapist. Not only due to attent and insight but his empathy as well.. I do not ever expect to find a replacement this man. Regarfleas, where ever he is and wherever life takes him, I truly wish this gifted young man well.

I brought my 18-year-old daughter to Christopher for therapy and med management. He charges at the…read moreend of a session for future sessions and increased his rate ($249 to $299) without notice. My daughter went to an appt and he didn't show. He did not answer her calls, emails etc. Turns out the DEA had arrested him for writing prescriptions to a person who was never a patient. On his release from jail, he ghosted my daughter leaving her with no way of getting her meds. He may be a brilliant therapist but this is completely outweighed by his sketchy/illegal business practices.