Service is excellent! Made sure I was able to find what I was looking for. Will definitely shop…read morethere again. Thanks for the help.

An attachment to my water pipe had broken. I went to different shops in town and was either…read moreignored, blown off, or told "we will see if we can get it". But not at Supreme...I went in and the owner was there and helped me. He informed me how rare the piece is I am looking for, and suggested a new pipe for now and he would begin a hunt for what I needed. So we went to work trying to find a new water pipe and, with his help, I found one that I have ended up loving! Had it for a couple months now. I went back in last week as a follow up to see if he found the piece I need. He hadn't but suggested a work around until he finds it. The idea worked great...until my cat decided my pipe needed to be attacked for some reason, and it fell of counter and his work around broke...pipe was fine! Heading in today to get a new 'work around' and see if he has found what I need. Both he and his employee were great! Kind, attentive, and dealt with my being very indecisive without a hint of annoyance. I know I would have been if I had been assisting me. But these two were stellar. I cannot imagine me going anywhere else in Winter Haven while I live here!

Great shop with great cigar selection and prices. Staff was Very friendly and helpful when shopping.read more

Bad attitude. Would not sell to me because I said "bong" when asked why I needed a bowl. Continued…read moreto say it was for tobacco use and they still refused to sell to me.

An okay place to pick up some cigars though personally I'd like to see a broader selection. Very…read morelimited much for pipe smokers though I guess smoking pipe tobacco isn't as in fashion as it once was. What I like the most is they're not like most of the other "smoke" shops who are all about e-cig, vapor and bongs. I'm giving it 3 stars because the past couple times I've been in the walk-in humidor it didn't smell right. Maybe it needs a good cleaning. Maybe the humidity got too high and caused the odor. The prices are good enough and you're likely to find the common brands. Service has always been adequate but I know where I'm going and what I want.

I am a pipe smoker and that being said there's only a couple of pipe tobacco brands they carry and…read morethey are on the low end. I wish they had the availability to order tins or other brands, but I was told that they do not. The staff is pleasant and apologetic about the selection. I'd much rather spend my money at a local business, but it looks like I'll have to revert to ordering online as there aren't any other options in my area. Even the selection of accessories is a bit bare. Perhaps the market in this area isn't great, but offering the ability to order products and have them shipped to the store would certainly make me a loyal customer.

love this little mom and pop run smoke shop! very cool selection of things, i love rick and morty…read morelol. will definitely stop in here when in town! ps. we won their easter basket drawing an totally made it the best easter ever!!!!

From the owner: We have over 30 yrs of retail experience and drive our…read morebusiness through our customer service and loyalty program We are competitive in our pricing and will beat any local store on the large pieces of glass We carry a lot of fun novelty items and offer free gift wrapping hope to see you soon! j

Absolutely amazing smoke shop have all the KingPalm products. Love Blazen Blvd!!! They are good…read morepriced and have all your needs.

Overpriced items , not very knowledgeable about the items, and will manipulate you into thinking…read moreyou are getting a good deal. Found the same items at other smoke shops for half the price.

The customer service is outstanding. The atmosphere is relaxing. I get to enjoy my cigar with no…read moreone bothering me awesome place.

Second time in, and still not impressed. Selection was meh, as compared to other stores in the…read morearea, and there were a few sticks in the humidor with mold/plume. That being said, I've run into that in one of the other local stores as well. Maybe inventory just doesn't move in Winter Haven. I do have to say that the staff is friendly and doesn't follow you around like you're a recently released felon, unlike the other stores. This appears to be mostly a vape shop, so maybe if I was in to that instead of premium cigars, my opinion would be different.