This campus is top notch the team members are attentive. The people are friendly, and the food is…read morefantastic!

Very disappointed. Four years ago, this was a great place and I felt comfortable having my mother…read morein their care. Unfortunately, over the past 2-3 years, I watched the quality of care, staffing, and leadership decline significantly. The weekends were especially concerning. I would visit and the place often felt empty, with very limited staff and very little activity. Elderly residents need proper attention seven days a week, not just during the week. I was also extremely disappointed with the leadership under Lynnette Durham. In my personal experience, I found her unprofessional, and the facility is simply not what it used to be. I also feel the quality of nursing care declined and that my mother's health deteriorated while under their care. My advice to families: visit unexpectedly on a weekend before making a decision. Based on our experience, I would look elsewhere.

Very scared. We paid a lot to get my mom into independent living. We are seeing & hearing things…read moreabout assisted living that are disturbing. The elevator at Macoma is an accident waiting to happen. The quality of care and the facilities are of great concern. During storms the provisions for tenants are sub par.

Huge private gated community Lots of housing options for…read morepeople of means. No poverty here You can get studio apartment, 1,2 3 bedroom housing. You get transportation and meal and aid options The place is beautiful. Lovely landscape and waterfront. The several dining choices of restaurants are open to the public This place is huge. I visit my mom here and she loves it. Lots of activities She loves the staff and says they are kind and helpful They allow small dogs

Plain and simple: the level of care provided here is not commensurate with the exorbitant costs…read more After a brief hospital stay and at the recommendation of a physician, an elderly male relative was placed in their skilled nursing section. We chose this location partially because of prior experience with the facility (a different relative receiving rehabilitation services years ago) and partially because this was the only location that had an opening at the time. During the 3-month period that this male relative was here, he experienced two severe falls. The second fall required a trip to the emergency room, and even though a POA was on file, no relative was notified of this until a visit to him 7 hours after the incident revealed an empty room. He was not dressed when taken to the ER (they actually brought him clothed only in his underwear). Staff knew nothing of the whereabouts of his eyeglasses, despite the fact that he literally cannot see without them. Multiple demands for the reason for non-notification yielded responses that the facility was short-staffed or that staff was not "required" to notify the relative who has POA. When pressed about the whereabouts of his eyeglasses, we were told that they weren't in his room and, after all, he didn't have them the day before - yikes! We had to drive from the ER back to Renaissance at The Terraces to attempt to locate them, only to find the glasses literally on the floor next to his bed - and his bed had been completely stripped. We're lucky that the glasses weren't stepped on and crushed! Absolutely unacceptable. Upon his return from the ER, wounds he received as a result of the fall failed to heal appropriately. We would tend to these wounds, but since this was the skilled nursing section of the facility, it was our belief that staff should have been tending to them as well. We watched this relative sink deeper and deeper into depression, as he clearly wasn't feeling well and nearly the only human interaction he had was when he had family visiting him. During the multiple times I personally was there, not once did any staff member whatsoever ever set foot in his room. Also, absolutely unacceptable. Even though a large sign was placed in the room stating that "Family does laundry," multiple times personal items went missing because they were laundered at the facility. This required us to literally hound the supervisor to locate these items, which eventually showed back up in his room several days later with no explanation. I subsequently spent to the good part of an afternoon in his room hand sewing name labels on every piece of personal clothing or blankets in his possession. Part of the issues here are a result of our inability to speak or understand Creole. It's a true liability when a patient (or their family) cannot communicate with nurses and aides that are entrusted with their care. As soon as we were able to locate another facility, we moved him. He has improved by leaps and bounds, gained some weight, is walking and exercising regularly and socializing with others. What a transformation - all because we REMOVED him from Renaissance at The Terraces. If you believe your relative will receive top-notch care here due to the high cost of residence, you should reconsider your decision. In my opinion, this facility is an institutional setting with a pretty foyer that in reality provides sub-par, insufficient and inadequate care.

i have found the Renaissance at the terraces at Bonita Springs to be an excellent place to provide…read morerehab to those needing skill nursing care. They have kind and caring people working there who go above and beyond to ensure your needs are met. Do your homework when looking for such services. The Renaissance has been rated as a 5-star facility for many years.

Solaris is a great place to work (and live). The company motto is played out each day- doing what's…read moreright. I truly do believe that this company has the best interest of their residents at heart. Residents are happy and engaged and they are family to all of us :)

Well, I just got out of a 10-day stay at this nursing home which I attended strictly for the…read morePhysical Therapy rehabilitation. It was much less that I had hoped for and even less for what I'd expected. In no particular order I will give details of the horrors you might expect. Keep in mind that for an older person with terminal issues this might have been much better, but I was probably the youngest in the facility and only needed P.T., not nursing. I had a multiple-occupancy room (read semi-private, two patients) that had a TV each but both TVs were controlled with the same coded remote. When I would turn mine off or on or changed the channel or volume level, his would change, too, and vice-versa. It had a bathroom much smaller that any Motel 6 I'd even been in. It had belt-sander quality toilet paper. And there was no shower... only a bi-weekly schedule to go down to the "spa" always with a nurse or assistant who did their best impression of Nurse Rachet (controlling the shower hose, freezing temps, dumping handfuls of shampoo on my hair, all while seated in one of their rolling PVC shower seats. I am not a xenophobe, but when all of the staff speaks loud Creole in your presence and only barely try to speak English when they address you, I find it disturbing and off-putting. The P.T. "gym" looked more like an adult kindergarten, including match-the-shape games. The silicone rubber bands they used for muscle-strengthening made me think that I was in Joe's Garage and Kindergarten. The staff seemed more interested in whistling to 80's tunes or talking about their next meal plans than focusing on the P.T. The entire facility reminded me of a stalog; it took the door code of the day to exit a door to the outside. This might be effective against dementia patients wandering off, but I was clearly with all of my senses and it would have been nice to sit for awhile outdoors listening to the quite sounds of traffic... It took the kitchen/nutrition staff 9 days to finally get my food orders correct. I make the majority of my meals fresh and raw. So instead of blindly opting in for the lemmings' fare of heated canned food, I spent entirely too much time getting them to make me salads and sandwiches. And why are we still wearing traditional hospital gowns? It made more sense back when most of our medicines were hypodermics in the buttocks, but they have got to go. They provide no protection, they never fit, and the ties get knotted up. My assigned doctor was on vacation when I was admitted and never returned during my 10-day visit. Their inter-departmental communications were horrible, with me often repeating the same set of information to many staff members who should have shared it. I hope this will guide you towards selecting a better nursing home/rehab experience than I had.

The care here is wonderful You are allowed your phone in…read morethe evening to stay connected to family The food is ok, gym is ok Staff is friendly

If you're struggling with alcohol or substance abuse and you're ready for a fresh start, I can't…read morerecommend White Sands enough. From the moment I reached out, everyone was welcoming, professional, and genuinely cared about helping me. A special thank you to Genny, who took the time to answer every question I had and made the entire admission process smooth and stress-free. If you're ready to change your life, White Sands is a great place to begin.