Nov 26, 2024…read more My dad has been a resident at GCV since July 2022. He was also a rehab patient in the TCU in Nov 2019. My mom was admitted to The Cove, Memory Care in Dec 2023. After more than two years, I can truly say I wouldn't have my parents any other place. From the Reception team; who pay attention to everything around them, know where people should be (and who belongs to who) and answer questions while directing someone and securing the main doors as well. Angel is aways willing to go above and beyond, even beyond the 'lines' of her role, to do that little extra that really differentiates exceptionalism. To the Housekeeping team; Who are continually attending to cleaning, mopping, wiping tables and surfaces to keep things clean & Fresh. Recently, one of the residents attempted walkabout thru the secured doors, when the Nurse called out for help - Yaneya was the first person to respond, securing her cart, and running to help out. True teamwork in action. The Activity Team; Such a vital role in the satisfaction of the residents! recently doing an activity, and in between the actual game they were playing, Aimee managed to walk around to all the residents and engage each one individually, even the ones who were not 'at the table' so to speak. She truly has a gift, and her positive energy is unparalleled. She makes everyone feel welcomed, engaged, and valued. She truly has a gift in that she meets each resident where they are, and brings them OUT to be happier, and brighter and engaged. With the different ability levels of the residents, I know it is challenging for her, yet she does it with Joy and laughter. Laughter being a key and vital role in the happiness of the residents. She takes time to engage with each resident and family, with hugs, touch, laughter and fun activities. Her energy is infectious, and you can see how the residents really respond to her because of it. The Nutrition Team; I am impressed with the level of compassion shown in the organization for the dining experience. From the Bistro, greeting the residents, to serving them a 3 course meal, Then bringing the meal ticket and discussion the menu, what would they prefer to eat? It just shows such gentleness and care and a huge level of respect for the residents to make them feel 'normal' and not a burden or a number. You can see how this impacts the residents and gives them a feeling of 'going Out to Lunch/Dinner', either with the ladies, or those dining at mixed group tables. I have overheard Trina encouraging a resident telling her how great she looks, how nice it was to see her back, how much better she must be feeling, how well she was eating, etc. like a favored customer in Their favorite restaurant, NOT a Nursing home resident. To the Room other common-room diners, Who get a warm tray, with a nicely presented meal, with soup and dessert, and have their meal set up pleasantly for them, and assisting them if necessary. And all this while you are monitoring their food intake, managing the varying levels of eating ability, and ensuring appropriate nursing care has eyes on. And the Care Team; Early on when Mom was first admitted I was having trouble with the degradation of her condition. On one particularly hard day when I was having trouble holding it together, Nurse Carol was watching me, came over and asked if She could give me a hug. She then proceeded to tell me that it was all OK, that Mom would be fine...and that I would be as well. This is so characteristic of her kind nature and amazing compassion. Watching her residents, caring for them efficiently, yet watching everything else that is going on as well. She is finely attuned to her residents needs and for example, if she sees that mom seems to be in pain, she is ready for some extra care, and meds if necessary. I see only positive interactions between the Care team in the Cove. By conversation and body language you can tell that there is a great respect and Team focus. Especially for the Memory care residents, who are so susceptible to undercurrents, this is vital to the calm flow of care they receive. Carol, Fabi, Islene, Joaner, Yvetta, Nosi, Karenia, Vicky and several others work very well together, and their residents benefit immensely from their Team Focus. The Nurses and CNA's are extremely attentive and work hard to keep their residents cared for and safe. Thank you GCV - for what you do....and most especially, how you do it.

nursing understaffed, many with bad attitudes. PT given by assistant only, with too many patients…read more Recent scabies outbreak which they tried to cover up and fired employees for disclosing Avoid if possible.

This campus is top notch the team members are attentive. The people are friendly, and the food is…read morefantastic!

My husband has been in the Terraces since 2021 and I am NOT happy with his care. He is in Skilled…read moreNursing and I they definitely DO NOT have enough help to meet the needs of the few patients they have, especially on weekends. I do my husband's laundry because of allergies to liquid soap and have posted three signs up in his room to this effect. Unfortunately some of his clothes turn up missing, plus I find things in his drawer which are NOT his. I also purchased Pads to be used on his wheelchair with his room number on them, they disappear on a regular basis and the search must go on. Today when I arrived my husband was half shaved, teeth not brushed and sometimes I find him wet. On Sunday we had him out for 2 1/2 hours. Upon returning he wanted to take a nap. We rang for a CNA, after twenty minutes one came into the room and we were told they were ALL eating lunch and we would have to wait. After another half hour, I had a friend help me assist him with a dry diaper and put him in bed. As I was leaving two CNA's were walking out of the room next door with a scale. I guess it is more important to weigh someone then to make sure that the clients are clean and dry. All these issues might seem minor, but when we are talking about the man I love, his care is NOT minor.

My parents have been clients for a few years now and they have received excellent care. As their…read moreout-of-state daughter, I would like to give a huge shout out to Genny(owner). Genny has been communicative not only with my parents, but with me. Recently, she went above and beyond before, during and after Hurricane Ian. Genny was truly one of my lifelines throughout the devastating event. During the long power outage and lack of cell service in the area, Genny managed a way to remain in contact with me. She always responded to my texts/calls--both night and day. She continued to reach out with sincere concern and compassion for my parents and their situation(even though she herself was trying to navigate the aftermath of the hurricane on behalf of her own family and business). I am forever grateful for my parents' safety. Additionally, I am grateful for people like Genny who remained connected with me during an extremely stressful and frightening time. Thankfully, Genny, her family and her employees were/are safe as well! :) To say "thank you" is an understatement... ;)

From the owner: We offer the best home care attention. We take care of our patients, but also help them feel love…read morein the comfort of their own homes. We provide home health care and in-home senior care with professionalism and empathy to guarantee a comfortable lifestyle surrounded by family and friends. Especially, if you're not able to be around 24 hours a day! We offer everything in home care and home health care services from companion care, personal care, assistance with activities of daily living (ADLs) to skilled nursing and live-in care. We work one on one with you to ease the process of picking just the right amount of care. Whether you need 1 - 24 hours of care, we are your number one choice for home care in Naples, Estero, Marco Island and Bonita Springs.

Amazing place. My mother is so happy here. Colin and his team have done a fantastic job in bringing…read morea new concept to Lee County. Thank you, thank you, thank you! There is a fair amount of turnover in the staff. I cannot tell why. Perhaps someone can answer. The one poorly written review from a shot-term cook was not clear

beautiful but, climbing costs has made i impossible to live there and can be monthly up charges…read moreinstead of quarterly. It makes it hard on people that have a certain income. Maybe they have the information before they move in that the person is worth so much but, circumstances change.

I have lived in Independent Living for almost 6 years and I love it here. Nice people, great food,…read morelots of menu choices, pretty grounds for walking, and lots of social activities from cards and board games to exercise classes to Wii bowling and line dancing. And if I should need help, there is Assisted Living, Memory Care, Skilled Nursing, available to me.

My aunt was here for 2 months after having broken her hip! She had been in another rehab a few…read moremonths before this one. I can't say enough good things about the staff, care, and facilities!

Very scared. We paid a lot to get my mom into independent living. We are seeing & hearing things…read moreabout assisted living that are disturbing. The elevator at Macoma is an accident waiting to happen. The quality of care and the facilities are of great concern. During storms the provisions for tenants are sub par.

Huge private gated community Lots of housing options for…read morepeople of means. No poverty here You can get studio apartment, 1,2 3 bedroom housing. You get transportation and meal and aid options The place is beautiful. Lovely landscape and waterfront. The several dining choices of restaurants are open to the public This place is huge. I visit my mom here and she loves it. Lots of activities She loves the staff and says they are kind and helpful They allow small dogs

My Husband was in the memory care unit for one year at The Windsor in Cape Coral called…read moreReflections-- he passed away 2 weeks ago. I am so grateful that he was in this facility-- everyone on the staff knew the residents and their families. The caregivers and nurses was caring, competent and worked wonderfully with Hope Hospice when they came in to also provide care for him. I felt cared for by them too, as I moved through this end of life period with my husband. I will be forever grateful for the loving care that was provided at Reflections. Mary Cobb

* My father has been there for 3 months and had to be taken to the hospital for bed sores. They…read moredouble billed for medication, they're all about collecting the rent. The facilities people are lazy there's still a hole in the wall where they ran the cable TV line, the box is just hanging out. *

I'm assisting a friend who is moving into this facility. The staff is extremely helpful and kind to…read morethe residents. The care providers are very professional. Quality independent assisted living with perfect care providers.

My mother has been a resident in Memory Care at The Gallery at Cape Coral, formerly The Waters,…read moresince Jan 2023. Frankly, I can't say enough about how wonderful this place is. My family and I are here very nearly every day, at all different times, so we see all different shifts, departments and activities. The nursing staff and care givers are AMAZING; warm, competent, PATIENT, professional, fun, engaging and very loving to the residents. From the drivers, to the therapists, activities, facilities team, front desk staff, housekeeping, sales & marketing...they all have a moment for a quick word, a hug, a laugh, a warm smile. The staff operates as a team, focusing on each individual resident and their life enrichment. Of course, at times issues occur. They are dealt with quickly and any necessary changes made with little drama. I have witnessed the Director of Nursing giving clear and direct correction to the team - and yet still with a respectful, compassionate and team/resident focused attitude. While safety is paramount, unfortunately there are occasional accidents / falls. They clearly have tight policies in place, and the staff react IMMEDIATELY; often running to help, quickly assessing the situation, calling for appropriate nursing assistance, and securing EMT'S if necessary. They also manage the other residents keeping them supervised and calm, while handling the emergency. There was a fall recently, and the med tech reacted to the unusual loud SOUND, before even the resident called out. He and another CNA stayed with the resident, the Director of Nursing was there within 2 minutes, and the EMT's were on scene within about 6 minutes. The reception team always have a kind word to say and a warm welcome. My brother, who lives out of state, visited in Nov. He was warmly greeted by Leon, who remembered him even though his last visit was in February. Leon is also regularly found playing chess with a resident, while he is watching the door, working the phones, etc. When you walk past the front desk and find the Director of Nursing covering the desk because the receptionist requested to attend the funeral of a resident that speaks volumes about the team environment and resident/family focus of this facility. The facility itself is lovely, and they truly use the entire place. They have everything available to the residents, and although mom is on the Memory Care side, we often share in the Assisted Living events, meals, bus trips, etc. They are truly inclusive and make accommodations for all the residents to enjoy and live their best life. The activities are a major focus for us, and this is very key to Mom's happiness. There are loads of things scheduled all day long and they do their best to keep the residents engaged both mentally & physically, with ability-appropriate activities, or just inclusion for those unable to participate. Stimulating music, sing a longs, dancing, bingo, arts & crafts, decorating, garden club, nail care/manicures, pet therapy, bowling, axe-throwing (a BIG favorite), movies and so many more keep the residents engaged and active. When my mom sees the activities director and walks away from me to hug HER it warms my heart. Additionally, Jodi goes and gets Mom and the residents she knows want to participate, plus encouraging the others to come today to check it out. Inclusive, fun, joyful, and engaging. As well as summer picnics, dinner dances, bus rides, lunch outings, the facility also has special events planned around the holidays. These always include getting the residents dressed up and groomed just a bit more special...whether the families are there or not. They go to great lengths to make this 'home' for each person. They check on mom two to three times each night, often two CNA's together, changing her if she needs it and making sure she is comfortable and resting well. The dining room is lovely and set up well, the food excellent, and they serve as if you are at your favorite restaurant. And while memory care needs special considerations in their dining room and isn't as 'fancy' it is still wonderful and completely appropriate for the clientele. The residents are given appropriate choices, and yet their preferences are noted, so if they are unable to answer they are still served as if they did. IF someone has trouble eating, the staff will feed them, gently and with kindness. And if someone is perhaps ill or just needs a little special treatment, a different meal, Burger, BLT, grilled cheese, is provided. We researched quite a few places before deciding on placement. Mom has thrived under the care provided here, as have so many of the residents, and I am grateful I found this place at this time in her life.

I was a walkin with an mild eye infection. To my surprise they worked me in. Great staff and ultra…read moremodern clinic. Dr JH

I so wish I could write a good review. The facility and the rooms are beautiful, clean and well…read moreequipped. However, unless you are going into rehab for a very small injury that requires almost no therapy or assistance, this is not the place. My mother was there for over a month with a broken foot, and recovering from sepsis. My observations: She was unable to reach the toilet for some time and required a diaper. She was lucky if she was changed twice a day. Pushing a call button means nothing, because many times it took more than an hour to have someone answer, if they did at all. She has had numerous x-rays, blood tests and urinalysis. Absolutely no one had a clue as to where the results were. She went three weeks before an answer came on whether sepsis was still present. The "doctor" on staff came to see her maybe three times in a month, even after repeated requests to see him. The PA came in once and had not read her chart, and basically told her she just needs to deal with the pain. A pain patch was incorrectly administered to her. The nurse attached the plastic wrapper of the patch to her, not the patch itself. Pushing the call button to tell them of this error went unanswered. She needed a supply of fresh water daily, yet every time I checked, her water cup was from the night before or longer. No one checked to make sure she was even drinking it. She also had to remind staff several times a day that she was supposed to have a protein shake with each meal because she was too nauseous to eat the food. I attended a Care Plan meeting and I felt as though I ran the meeting. Not one person out of 6 had suggestions toward her recovery. I was told she would need to go back to the hospital if she didn't get better soon. PT and OT was random. Rarely was it daily, and if she was sleeping they would just move on to the next patient. No schedule was set up. It was always difficult to find anyone that had any authority or answers. Calls were not returned. It was a ghost town most days. So, once again, if you have a minor injury and want to spend a week in a nice room in a beautiful building, this is the place for you. However, if you have any co-morbidities and want to recover - STAY AWAY!

Awesome assisted living facility. Sit down meals with waiter and waitresses. Choice of wine or…read morebeer in the evening. Newer facility. Very clean.

From the owner: Nestled in a spot known for sandy beaches, fresh seafood, and shopping in Fort Myers, Florida,…read moreSeaside at Fort Myers stands out as a premier assisted senior living community. Just a short drive from Sarasota, our senior housing offers a blend of Independent Living, Assisted Living, and specialized Memory Care facility services. But Seaside at Fort Myer's charm isn't just its relaxed, tropical location. Residents here enjoy exceptional hospitality and award-winning programs tailored to their diverse needs - from social and emotional to physical and cognitive. And yes, the food is nothing short of amazing, thanks to our fantastic chef.