Cypress Pointe Urgent Care

2.7 mi

Arrived around 1:00pm, and have been sitting in the parking lot for OVER 2 HOURS‼ This by far can…read moreNOT be called "Urgent" Care. Yes, I understand that I brought my 84yo mother here for a "cold", which is low priority compared to other medical issues. But, it is also quickly diagnosed (even an on-site COVID Test they'll require doesn't take but maybe 10-15min) However, OVER 2 HOURS is Ridiculous‼ So far I've seen 4 Cars leave in total. Next time, I'm taking her to the other "Newer" "Urgent" care facility that is AFTER the Hospital when heading toward Walmart. When we passed their building to come here, there were only 3 cars in the parking lot. I only brought her here, because she wanted to come here as she has been here before! Obviously, having visited previously didn't help speed up their treatment of her. And 2 HOURS for an easily treated Cold is just (unexpected) and disappointing. EDIT: Now 4:17pm = Approx TOTAL TIME OF VISIT = 3HOURS‼ (For a COLD - COVID Test, a shot & an antibiotic script) I hope that if You are feeling sick and miserable or You have an "Urgent" Medical NEED that You and Your Loved Ones receive TIMELY care, where ever You Go‼ But, No, I do NOT Recommend this "Urgent" Care Facility‼ Good Luck!

The worst place ever!! You would think if you set up an appointment you would be seen at that time,…read morebut NO! Ive been sitting in pain and sickness for over an hour! Anyone who just walks in can go before a person who has an appointment. Three people have gone before me (all walk ins, as it shows you on their waiting room screen) and I have an appointment at 10am, yet now it is 11am! This is absolutely the worst service. The staff are not friendly either and took way too long to get back to me. When I was finally seen, it took them another hour just to get back with me. Two hours I have been here--this is absolutely insane!! There is nothing urgent or care friendly about this place.

Lake "Urgent" Care Building

Waiting area

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One of the rooms

Fast Pace Health Urgent Care - Independence

(1 review)

11.9 mi

Very clean, friendly staff. Greet you when you arrive. Well ran caring professional medical…read morefacility. The nurses were outstanding. I Love to know I have a medical facility to go to if I get sick when I come home to my family. Thank you Ginger Clearwater, FL

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Greenlight Urgent Care

3.2

4.5 mi

I found Greenlight Urgent Care on Yelp...best thing I've done in weeks! I re-injured my ankle and…read moresoon realized it wasn't an easy fix. Everyone at Greenlight was more than kind, more than helpful, more than knowledgeable...as a matter of fact? I'm adopting everyone! Thank you for the support, care and mostly? The smiles and laughs. A person needs that when you-know-what goes sideways!

Signs and website says open until 8 pm got here at 7 and closed with no signs. Very frustrating!read more

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Fast Pace Health Urgent Care - Ponchatoula

1.4

(10 reviews)

3.1 mi

I have never had an issue with the care here, but with the receptionist. Her attitude leaves much…read moreto be desired, she moves at a glacial pace, and has no empathy... "Well you must have messed something up" - no ma'am. I pressed the green check in button and the screen went blank.

This was by far my best visit. I have been about 10 times. I was very impressed with Heather's care…read morequality. She was very aware, caring, and helpful.

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Maxem Health Urgent Care

1.8

(10 reviews)

5.0 mi

Very rude staff did not introduce herself or offer her credentials. Care quality was poor. DO NOT…read moreRECOMMEND.

Terrible experience. The provider offered nothing but excuses and continued to throw her staff…read moreunder the bus for giving us inaccurate information over the phone which led to us coming and paying just for her to rudely tell us she couldn't do anything. Don't waste your time unless you're looking for an excuse, because they're chop full of them!

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In & Out Urgent Care - Covington

2.3

(6 reviews)

13.8 mi

Rude and abrupt is about the nicest way to put it. I would highly recommend going some where else…read more Never Again........

If I could give zero stars I would. Absolutely the worst. Waited for over 2 hours. No notice as you…read moresign in that are running behind. Never an apology for the long wait. Nothing. Stay away.

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Now Open

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LCMC Health Urgent Care

3.1

(18 reviews)

16.6 mi

My wife and I came in to have her sutures removed after an accident which seemed straight forward…read moreenough, but a suture was left in her nose despite my wife voicing concern that she could still see something in her visual field. After removing her steristrips we could indeed see half a suture left in place and had to remove it ourselves.

Fast service and a very friendly staff. Clean facility. The physician was professional,…read moreknowledgeable, and had a great bedside manner.

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Tchefuncta Urgent Care

3.9

(19 reviews)

17.9 mi

As a whole, our family doesn't need to go to the doctor frequently (outside of annual follow ups)…read morebut when we do, we really do! Dr. Matta is the most compassionate and the most knowledgeable doctor I have ever had. I have been a nurse for 17 years and he is the absolute best all around doctor that I have met- and I've worked with some phenomenal physicians. I bring my kids to him when they have sudden illness and we can't get into our family doc, when kid broke his elbow (rare fracture and Dr Matta nailed diagnosis right away from presentation of pain. He has been my favorite since he ran fast track at Lakeview ER 20+ years ago.

Dr Luis Matta was wonderful . He is a Fantastic…read moreDoctor and was also very personable and patient . I was very pleased with the treatment I received at Tchefuncte Urgent Care . (and i really loved the Mardi Gras Decor. !!}. Try it . you will love it.

Ochsner Urgent Care

3.2

19.7 mi

Zero stars would be more appropriate. I fell down the stairs outside my home and hurt my wrist. I…read morecame to this Urgent Care because it was open. My wrist was swollen and cut up and I was in pain. I drove to this Urgent Care with my left hand (I am right handed) to get here. I walked in and was turned away. I arrived at 8:28. They close at 8:30. Not only was the staff rude to me but the nurse practitioner was totally rude to the front desk clerk for allowing me to start the check in process. With my wrist and arm swelling up by the second and the rest of me hurting from the fall, they asked me to leave and go to the hospital instead. I have never! My husband is a neurosurgeon. He would never treat anyone this way. Not a patient or an employee.

Ochsner Urgent Care was awesome! Dr. Josh Vallelungo was great! He has a great bedside manner and…read morespent more time than we expected reviewing my daughter's recent illness and her plan of care, including a chest X-ray. Ashley was extremely helpful, friendly, and provided the initial assessment as well as took the X-ray. I am a retired Emergency Physician and would recommend friends and family to use this urgent care without any reservations.

Dr. Joshua Vallelungo

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Petitto Family Dental

(3 reviews)

4.9 mi

I love Dr.Petitto, & I'm so thankful to have found him! He's a very kind & caring dentist. Very…read moreprofessional & a great dentist to top it off! He explained everything I needed done to get a healthier smile.He was excellent in providing options for me & how much each cost, giving me the choice to utilize my finances for each treatment. His office is pretty outside & inside. His staff are amazing. Everyone from the techs to the office ladies are so kind & they really care. I raise my right hand on that! They are organized, professional, caring & knowledgeable. They even call to check on you after you have major work done! They are very organized. I've never been to a dentist like this & I been thru a few! I guarantee you won't find another to treat you as good as you are here. I my dentist!

I was in a lot of pain and Dr. Petitto and his staff took me in right away and took great care of…read moreme.

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Eye Care & Surgery Center

3.7

(3 reviews)

3.2 mi

Dr. Thomas and the staff are amazing. Very professional in every way. From routine eye exams to…read morecomplex pre and post-operative cataract surgery care. Dr. Chris accurately diagnosed a rare condition called Horner's Syndrome on me and literally saved me from a possible stroke. These are the people you want to see for eye health.

"You need to wear a mask and we need to see your insurance card" was the opening line when I…read morearrived for my appointment to address an acute eye injury. This was from the Oompa Loompa receptionist with the personality of two grit sandpaper. My response to this was "I hope y'all are as eager to look at my eye as you are my wallet" Subsequently the rest of the visit was not the most pleasant, the assistant and doctor spent more time typing on the computer than actually providing patient care. The eye pain relief was temporary, about 20 minutes and nothing was dispensed to mimick the effects of the pain relieving eye drops. So I suffered the rest of the day with terrible episodes of pain. Upon departing the office, I perused through two papers which were handed to me, only to discover a hand written sticky note on the second page which stated "this guy was very rude when he came in". Talk about a total lack of self awareness, the receptionists attitude and opening line when I arrived was exactly what she claimed my response to her was - rude. She set the tone of the visit and the staff -thanks to her note - followed suit. I sought a second opinion the next day with a visit to a different doctor. And was treated with empathy and professionalism. I wouldn't return to this Eye Care and Surgery Center muppet fest if I had a fork impaled in my eye.

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Ryan B.

8 years ago

Do yourself a favor and go somewhere else. Dr. Tod Aust is a hack. He's only concerned with two things. Taking your money and sleeping with his nurses. He dropped f-words and s-words in the consultation. Completely unprofessional to say the least. When I complained to the Office Manager Kayla she said, "thats neither here nor there." Several days later i received a letter from them saying they are releasing me because I cursed and used bad language. Which is absolutely false. This is called gas lighting. Tatics used by narcissists and sociopaths. These people do not care about their patients. read more

Cypress Pointe Urgent Care - urgent_care - Updated July 2026

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