My wife and I came in to have her sutures removed after an accident which seemed straight forward…read moreenough, but a suture was left in her nose despite my wife voicing concern that she could still see something in her visual field. After removing her steristrips we could indeed see half a suture left in place and had to remove it ourselves.

Fast service and a very friendly staff. Clean facility. The physician was professional,…read moreknowledgeable, and had a great bedside manner.

Don't even waste your time. Waited an hour and a half and never got seen. Went in for possible pink…read moreeye and just needed eye drops. Can't forget to mention the place was empty. First and last time there.

Building reeks of chemical smell, which is probably their cleaning products, but if you have a…read moresensitivity to smells at all... it will start burning. Also, my daughter wanted me to go back with her and they refused, which tells me they do not put their patient's needs first

As a whole, our family doesn't need to go to the doctor frequently (outside of annual follow ups)…read morebut when we do, we really do! Dr. Matta is the most compassionate and the most knowledgeable doctor I have ever had. I have been a nurse for 17 years and he is the absolute best all around doctor that I have met- and I've worked with some phenomenal physicians. I bring my kids to him when they have sudden illness and we can't get into our family doc, when kid broke his elbow (rare fracture and Dr Matta nailed diagnosis right away from presentation of pain. He has been my favorite since he ran fast track at Lakeview ER 20+ years ago.

Dr Luis Matta was wonderful . He is a Fantastic…read moreDoctor and was also very personable and patient . I was very pleased with the treatment I received at Tchefuncte Urgent Care . (and i really loved the Mardi Gras Decor. !!}. Try it . you will love it.

Zero stars would be more appropriate. I fell down the stairs outside my home and hurt my wrist. I…read morecame to this Urgent Care because it was open. My wrist was swollen and cut up and I was in pain. I drove to this Urgent Care with my left hand (I am right handed) to get here. I walked in and was turned away. I arrived at 8:28. They close at 8:30. Not only was the staff rude to me but the nurse practitioner was totally rude to the front desk clerk for allowing me to start the check in process. With my wrist and arm swelling up by the second and the rest of me hurting from the fall, they asked me to leave and go to the hospital instead. I have never! My husband is a neurosurgeon. He would never treat anyone this way. Not a patient or an employee.

Ochsner Urgent Care was awesome! Dr. Josh Vallelungo was great! He has a great bedside manner and…read morespent more time than we expected reviewing my daughter's recent illness and her plan of care, including a chest X-ray. Ashley was extremely helpful, friendly, and provided the initial assessment as well as took the X-ray. I am a retired Emergency Physician and would recommend friends and family to use this urgent care without any reservations.

Worst urgent care clinic for veterans and active duty members,…read more I went in with my tricare referral number and they didn't know what Tricare was or a referral number and they also violated HIPPA by having me speak about what I needed to be seen for in front of patients in the waiting area. The staff was RUDE and DISRESPECTFUL to not only me but also my medical advisor and it was pretty clear that no help was going to be provided. I have never been treated so poorly before in a medical facility.

I got back from my trip feeling pretty poorly; a little fever, headache, stuffy...kinda nervous,…read moretoo. After all, the Kung Flu is on the rampage, right? I saw the NP, Michelle, almost immediately and she was terrific. Concerned not only with my physical health, but my financial health, as well, we did a flu test (NEGATIVE!) and decided I had a sinus infection. Sent home with Zyrtec and some nose spray, I was feeling better by the next morning. Thank you so much for the terrific job with my well being! P.S., I have a new favorite urgent care.

There was no doctor there. Only a nurse practitioner who did not know what he was talking about. He…read moresaid I had a growth in my ear and to see a specialist ASAP. I worried about it for 4 days and there was no growth at all. All that worrying for nothing. Nothing.

The worst experience I have ever had. Because I had, what I thought, was a sinus infection, I was…read morenot allowed to enter the clinic. I sat in my car in 91 degree outside temperature for 35 minutes before someone came out and got my information. 20 minutes later a NP comes to my car and does the exam standing outside my car. Great HIPPA protocol. Never again.

Waited over an hour to talk to someone. Once I got connected, I was transferred to another…read moredepartment. It's been 90 minutes and I'm still on hold as I type this review listening to bad 80's music with a horrible hissing interference. Songs include jack and Dianne by John cougar Mellenamp, it's not over til it's over by Lenny kravitz, eye in the sky by Allan parsons project . Space cowboy by steve Miller band. It's a horribly arranged playlist. I couldn't be more disappointed. Deserves negative stars

No one in line. Quick kiosk check in system. Saw Ashley Sabrier, the nurse practitioner. She was…read moregreat. Expedient and knowledgeable. Walked out with prescriptions filled. Great experience.

I was surprised when I saw the negative reviews. We have gone there for several years. This year I…read morewent in January and May. Service from the staff, as well as the two doctors I saw was professional, caring, and competent. I highly recommend them.

Very rude. I made an…read moreappointment but was not seen because I had an outstanding balance. It was from 2022. I've been disputing this ever since. It was a mistake on their end. It was coded incorrectly, and I asked them to resubmit to insurance with the correct code. They ignored me. But I'm complaining about this particular office. I understood that they couldn't see me, but they didn't have to be so rude about it. The person actually closed the window on me. I didn't raise my voice or use any inappropriate language. I was just expressing my frustration with the company.

Worst urgent care clinic for veterans and active duty members,…read more I went in with my tricare referral number and they did not want to see me b/c they said it had to be faxed when I have gone to this location for the past year and a half. And NOT once have I had to have my referral faxed over, it was automatically in the system and then everything would carry on as normal but that wasn't the case and they also violated HIPPA by having me speak about what I needed to be seen for in front of patients in the waiting area. The short chubby lady who is supposedly the head nurse was RUDE and DISRESPECTFUL to not only me but also my medical advisor and it was pretty clear that no help was going to be provided. I have never been treated so poorly before in a medical facility.

Unfortunately will not see Active Duty Military with a Tricare referral number. You would need to…read morego to your base to get additional paperwork. As a military recruiter, my base is in Georgia. Called Tricare back and was seen down the street 3 min away without an issue. Last thing a person hurting needs is to jump over a bunch of red tape bureaucracy. I will say the ladies at the counter were friendly but the rules are just unfortunate.