I enjoy doing business at T. Galaxy because they are one of the few places I can find locally that…read moresells Iowa's own Tailgate apparel. This is very high quality sports clothing for large university athletic teams. T. Galaxy did some nice custom work for fraternity apparel when I was in college and they did a nice job. My custom fraternity sweatshirts have held up very nicely over the years, but I paid close to $100 for it back in the mid-90s. I guess I've never determined if T. Galaxy emphasized ISU gear or customized orders. For ISU gear they have a limited selection and most of their items don't catch my eye, with the exception of the Tailgate apparel which to my knowledge is the only place in Ames it can be purchased in a retail environment.

Best space I've ever found for your complete Pittsburgh sports merchandise. Every single time I…read morecome to Pennsylvania I make sure I stop in and see them... And drop a few hundred dollars as well!

Great place to stop. We are sure to order more items. Loved everything. A great find driving…read morebetween out destinations!!

what pieces of $hit! Hire new employees and after they quit their old jobs tell them they will fire…read moreyou if you don't sign up one member for every hour you work. you won't be compensated for the memberships but your supervisor earns a bonus on this. The supervisor then threatens to fire you if you don't earn him the bonus.....

I was very disappointed when I went to the Nike store yesterday. I did not find the staff to be…read morefriendly or helpful. I tried to make a purchase using a debit card. I typically run my debit card as credit but was unable to. The person who checked me out offered me no assistance when I asked for help to run my card as credit. I happened to recently get this card, and I could not remember my PIN number (yes this part is my fault). However, the person who helped checked me out should have offered to help me figure out how to run my card as credit instead of just staring at me with an attitude. I ended up telling that person that I could not pay for my items and left because I was so frustrated. I was very disappointed and do not plan on going back to this store anytime soon.

Wife bought a pair of Nike SuperRep shoes for excise bike. Drove 3 hours from the Quad Cities to…read moreAdventureland and stopped there on the way home. Got home to find that it was missing the Delta plate it needed to attach the piece necessary to clip into the exercise bike. My wife called the store this morning and spoke to a supervisor to which he told my wife that they have the piece she needs that was missing and that they would not be able to mail it to us but instead will HOLD IT at the store for us which is 3 hours away at gas being $5 a gallon. 6 hours round trip for a small metal piece that cannot be found anywhere online including Amazon and Ebay. This is customer service? I called the store and spoke to the manager again and he told me he can't mail it and didn't give me a justified reason to why he couldn't only that "he just can't" and insisted the best they can do is hold them at the store.

This store provided my children and I one of the best customer service experiences I've had. I came…read morein with my almost 4 year old and 8 mo old on a slightly chilly and windy day. They weren't overly busy but there was a good number of customers scattered around the store. I was looking for some new shoes for my 4 year old so we headed straight to that area. As I was viewing the wall of children's clearance shoes (quite the selection), a store associate asked if we needed help. Since I wasn't positive my 4 yr old was wearing the correct size, I asked if he could measure her. He said he gladly would. My daughter can be shy with strangers, especially men, but she told me right away that he was really nice and could measure her foot. After measuring her foot he asked if we needed more help. Since I didn't, we let him go on to the next customer. We were able to find some nice new shoes for her for $17. What a great deal! We looked around the store some more since I'd never been there. I found the socks my husband wears at the checkout for an additional 25% off. He goes through socks fast so I grabbed a bag of those. There was a short line at the checkout but they moved rather quickly. The associate checking us out was very nice and chatted about the crazy weather and also where he was from. It was a nice, not awkward, genuine conversation. Once I paid, the associate followed me to the door to help us out. This may sound awkward at first but I had our double stroller with us. It can be difficult to maneuver with double exit doors. I was pleasantly surprised at him following to help. You just don't see that much. I really hope they continue their great customer service. I plan to come back here for the next time we need Nike items.

Always amazing service and wonderful selection of sporting gear for every endeavor. The…read morehigh-quality equipment does not come cheap however. Check options at the clearance racks and you can find some deals. Interesting points program that you can utilize to save as well. This is definitely a location to find sporting equipment that you will not find in other retail settings.

This West Des Moines REI is probably the only one in Iowa. I stopped in to look at their luggage…read moreselection, before making a possible online REI purchase when the next member sale comes around. The store is sizable enough, with lots of familiar sections and selections that I've come to expect in other REI stores. Store staff were friendly and very helpful. I'm sure I'll stop by again during one of my fairly frequent Iowa trips.

I rarely shop here, and every time I go back I remember why. I had made a purchase and went through…read morethe process to get curbside pickup. After waiting for 20 minutes, I decided to go in and grab them. Once entering the store, I was met by a very inconsiderate front end team that are more worried about looking cool in front of their coworkers that doing their job. Whoever is in charge of payroll should be made well aware that they are paying for at minimum 3 team members being less than helpful, not even willing to speak to their customer about the poor experience and 7 others hovering around their cash register. Never worth it to shop with Cedar Falls Scheels.

First time doing a store pick up at this location and it was a great experience. Having a two year…read moreold that didn't want to sit still they understood. They were busy and kept apologizing that it was taking some time to get my order. We were able to walk around and they found me and got my order to me. Also the staff was exceptionally nice to all guest. I think the best was when I was standing there a guest had said thank you to a manager he really didn't hear it and another member of the staff goes hey she said thank you and he stopped turned around and said I'm sorry I didn't hear that and said your welcome and have a great holiday. This store seemed to really understand the guest and ensure they felt welcome.

This place rocks! They have everything a consumer would need from a sporting goods or athletic…read moreapparel company under their roof. This was my initial visit, and now I know why Scheels has such an excellent reputation. Customer service was great, and the inventory had a range of pricing and options. I was extremely impressed and will return.

I've visited twice before, today was my 3rd & final time. I never find what I need, ever…read more Pros: * The store is enormous, 2 floors & there are 14,000,000,000 things in this store. Great selection/colors of everything for so many sports or leisure, including camping. * Great quality & brands. Everything looks like it's built to last, including clothing, backpacks & coolers. You'll recognize all of the brands. Cons: * Never find anything I need, even if checking the website first & it assures me there are 3, 5, 8 in stock. I always leave empty-handed, after searching through the store for 30-min. * $$$Cost$$$. I'm jealous of the high school/college aged kids I see buying $90 sports bras, $75 shorts & $200+ backpacks. I'm sure everything will hold up for along time, but I don't need a $200 backpack to hold my $15 of items... it's the same reason I don't buy designer handbags. Well, that & lack of affordability. * Employees are either really helpful or miserable. I won't go through a long diatribe, but just say that the item I needed required asking SIX people, all who sent me to different ends of the store (I need foot surgery & am in pain, so it's a big deal). Even though I told them all that, they had me go upstairs, downstairs & back again twice & to all ends of the store. One finally said, "No one knows where anything is. They move it all the time." Didn't find what I needed. No one could tell me anything about it. One told me to shop online. Nice... In addition, the woman in the shoe dept was steaming mad that I didn't buy a pair of sneakers, after making me wait 15-min so she could find a few pairs for me & trying on 4. Sorry, none were comfy on my aching foot. I told her TY a few times, she said nothing, turned her back on me & walked away, leaving everything behind. I was further annoyed that she told me nothing when I asked what people wore for bone spurs cuz I'm sure she's encountered them before or gotten feedback. The other sales person, a man, was delightfully helpful with his customer, telling her about the shoes, function, recommending pairs. Wish I'd encountered him first. Grumpy face didn't want to waste her time on me. I've worked retail, too, girl, get over yourself. How 'bout selling makeup, doing a makeover & having the person just scurry away, cuz they didn't want to buy, they just wanted a free makeover. I still treated them with respect. That's your JOB. I hate this place. Especially dismal, arrogant customer service which I encounter every single time. I'll find another store. 0* out of 5.

Over all the years I've visited Ames, I've rarely travelled over to the West Side where Lincoln Way…read moresoon merges US 30. There's a now shuttered restaurant where my Sister had her rehearsal dinner and I sometimes passed Ames Surplus, which as it turns out has been folded into the 2-building complex that is called Jax Outdoor gear. The military surplus part of this store is not much more than a couple short aisles. Past that, Jax has loads of outdoor gear, fishing and hunting inventory, clothing, footwear, and even a corner for Boy and Girl scout supplies. It's all very high quality merchandise and a good value. I came in looking for some Carhartt pants, which they don't currently stock. I left very impressed and with a cool and nicely priced little Gerber knife. I found store staff to be friendly, knowledgeable, and helpful. I'll be back in Ames in a few months (or so), and I'm be sure to stop in again. I'm sure there will be new stuff to admire or goods that I missed during the last visit. And there's no need to drive all the way to Des Moines.

This place is a joke! I ordered online 5 different pair of mens pants. Called their customer…read moreservice line to find out why the freight was so ridiculously high. I was told the customer pays to have them shipped to one location then pays to have them shipped to the final destination. I decided to go ahead with the purchase they were all name brand and still less than I could find online. Here is what I received later that day to my inbox. JAXOutdoorGearFarmandRanch Your order has been canceled Order was canceled because we did not have enough stock to fulfill your order and your payment has been refunded. Really, all of them! What a waste of time! Maybe Learn how online sales and inventory control works before trying to sell products online!