Horrible, traumatic event at Sister's Hospital with Bella Baby photographers. They entered without…read morepermission or explanation while my husband, one day old baby, and I (recouping from major blood loss) were all finally asleep. Before I could incline the bed, they were setting up the photo shoot at my feet and handing my husband an ipad to include his information. My startled newborn was screaming and they played a white noise machine to attempt to calm the chaos they caused. The whole scene felt like a nightmare for propaganda and I'm still outraged it was ever allowed. We excused them to leave before photos were taken but not before they harassed us when they could return. Never.

A day after I delivered, a photographer came by and asked if I'd like pictures taken. Yes! How…read morecool! Professional photos of my baby at the hospital??!! Arm bands, hospital outfit on my kid- really captured the hospital stay better than mom snapping shots. She used the sunlight so our pictures are really good. The prices are extremely reasonable and worth it. Thank you Sisters for having them come by and take pictures. They're priceless photos!!

The owner of this company took over 6 months to send our wedding videos, which were most often…read moreangles of a camera set up on a tripod. Your great uncle and his iPhone can do the same work that this photographer delivered. We asked for the rest of our video footage and he said he would deliver it, was very apologetic, and said that leaving bad reviews was unfair to him even though he recognized how poor of service he provided and acknowledged that he could send more video footage (we are missing key moments and spent a lot of valuable reception time with him to capture more footage). He wants me to remove any bad reviews in exchange for delivering the updated footage (something I agreed to though he never delivered or spoke to me ever again), but he found a work around by getting rid of his business page for long enough that all Google Reviews were deleted. Just don't select this videographer, the quality is very poor and turned out nothing like his portfolio.

From the owner: Hiring a photographer is not as easy as hiring other professionals. You have to find a balanced…read morecombination of friendly character, personal artistic style that you connect with, and serious professionalism. You will spend a great deal of time with your photographer the day of your event or shoot and its important to hire someone you are comfortable with, it really shows in the photos. Here at Christian Casillas Productions we pride ourselves in just that. With a team of highly trained, certified and insured professionals we guarantee amazing results.

Instant one star when the business owner is rude, lacks manners with bad customer service. Very…read moreimpatient photographer who doesn't like to be asked questions, especially if the customer is knowledgeable about photography. Offended me by replying to my questions with other questions adding an offensive headshake. I asked what equipment would be used and he said, "do you know anything about photography?" Then he got irritated while speaking about his lenses adding (and I quote) "Do you know anything about this lens?" I asked him that I don't wish for our family photos to be posted anywhere online and he said: "I don't know what it is with people these days, they want to own the "copyright" of MY PHOTOS". I said: "All I'm asking is to please put in our contract that our photos won't be published online nor used for Ads on any platform. I couldn't believe when replied with: "Well, how about this, I WORK MY ASS OFF to take these photos, then you ask me to not post my photos on my social media platforms? How about I don't work hard and don't take that awesome photo while at your event?" I literally quoted what he said.