My mother bought a vehicle from them, She got ripped off. The first day she got it I had her test drive it to my work, so I could check it. There was major leaks. They fixed one leak bit there is so many of them you can't count them. When they fixed one leak they did not put everything back right and caused other things to leak and go bad also. I have had 3- 4 other customers come in and they have the same problems and are unaware of it all.. They are taking advantage of people.. This is so wrong and something needs to be done about it!! Wish I could put no stars!! read more

Okay my experience with D&J Tire in Alexandria since 2015 when I moved in this area was somewhat good. I have purchased 3 sets of Cooper Tires, 2 for our Ram 1500 and the most recent for my 2 week old CPO 2017 Hyundai Elantra Value Edition.Keep in mind when I first moved here it was D&J Tires for a couple years then the name was changed to my tire place for a couple years now its back to D&J Tire.never had nothing major till my last set of tires. First of all they have a bunch of guys who could not pass a drug test if they were clean for 6 months. The only reason I chose them were they are a tab bit cheaper than the rest in town but as the old saying goes you get what you pay for but with this being said from this point on I will never recommend them or drive either of my vehicles back on their lot. and since I been going there for tire maintenance there is always someone different working there,so that should tell you a lot there. Okay on to my complaint, 2 week old car and it had its original tires so I decided to replace them since we have had good service from cooper tires. this car has factory Aluminum Wheels and the drug head scratched one of my wheels pretty good with his impact. I payed close to 550.00 for a set and walked out side and started inspecting everything before leaving parking lot and noticed the scratch so I marched back inside and told the blonde Teressa to come see so she did, at that moment she knew something was not correct. I showed her and she tells me she will replace the wheel and will call me once it comes in, so I leave and decided to check the tire pressure on my display and OMG four different tire pressure. I guess these dudes how no ideal the tire pressure has a sticker inside the door frame that tells you how much.. So as the old story goes if you want something done right you do it yourself so that's what I did. So its been a week since this has happened and I have not and do not expect these morons to replace my wheel so I will have it fixed else where. I will never step foot back on their lot for any tire needs and do not recommend these people to anyone. I will take my losses and move on to Despinos from now on.. This place does not deserve a 1 star rating, that's how terrible they are. read more

Youre not a customer here, you are a bother so try and find somewhere that appreciates your business.

This is the worst experience I have ever had in getting a car. Please listen to me when I say don't buy a vehicle or tires. The owner is a preacher and I felt like I would be dealing with an honest establishment but it's not. Curtis the person over auto and tonya in the office are both the nicest ppl until the sale is over and then nothing but rude. I have never been spoken to so harsh in my life. I have a vehicle that is junk. I am done paying for it and I could not get 500 for it now when I spent well over 12k. read more

Had my tires inspected before making a trip. They said they were fine and I could travel around the world on them. Got 45 miles and I had two blowouts. When I called to complain folks pretended like the were manager and when I got the manager ny case was handled aggressively and they did not try yo make right by me. If you want to be on the road and safe, dont use these folks. If u want goid customer service after an issue, dont use these folks. If your a woman, dont use these folks. read more