Tristan came to fix a long time problem with my front door latch…read more He knew exactly what the problem was and fixed it very quickly. He was professional and very kind, which I so much appreciate. The women on the phone to set up this tech was very kind and set up my appointment with her best tech and he certainly was. The pricing was very reasonable.

Solidly 3 out of 5 star experience…read more Pros: Responsive dispatch Friendly technician Got the job done Cons: Replaced my good lock with a very cheap one, unfortunately without asking or telling me. Was 1 hour+ later than expected I have a new lock on the way, but unfortunately that's another $50 on top of an emergency locksmith bill that already isn't cheap. They work just fine in an emergency, however, keep doing your research if you're in a position to do so.

Excellent service! Came to us at the Hyundai dealership while we were getting work done and made a…read morenew car key and fob. We had looked online at Amazon and found a fob that we thought would work for $15 (normally very expensive otherwise). We got lucky and it was the right one and he was able to program it for a really reasonable price. We've waited years to get a new key and fob because we were quoted over $350 and this was under $100. So happy. He also called in advance to make sure everything was on schedule. Great service when it's hard to find these days.

We found ourselves while on a camping vacation locked out of our cabover camper due to a broken…read morelock. What a mess. Clydes to rescue!! This was a Lance electronic lock - virtual impossible to get into. This man worked for nearly two hours and was able to get the lock off. Most would have given up. He saved our vacation but more importantly restored our faith in humanity. Our sincere thanks and hearty recommendation go out to this man and company!!!!!!

Called the Lock Guy yesterday, and he came out today. Did a fantastic job on the lock for my front…read moredoor. Moved the lock receptacle for a better fit, and repaired damage that had been done. Everything works smoothly now for the first time since I bought the house. Highly recommended!!!!

He did a great job and worked within our non profit's budget. He was quick to return calls and I…read moreappreciate that. He was patient with my many questions and we were able to meet our needs in a timely way. He did the service requested and was able to work around our staff's unique work space. I recommend him and would use him again. We had him re-key several locks and then key half of the building to the same key. He changed several locks from a non locking set to a locking set to help with safety.

Super fast like literally was in and out under five minutes key works like a dream now was cheap…read moreand a chill dude too

These guys are real pros! They are very knowledgeable and quick. I wasn't sure which deadbolt I…read moreneeded to buy. They knew based on the key I had. I was in and out of there in a matter of minutes.

I lost my keys to a chipped car. They came out on a Saturday and had me all set in no time, and a…read moregreat price to boot! Very nice guy, responsive, I highly recommend this business. Thank you Ira!

They were fast and much cheaper than the dealership with programming key fob…read more I recommend them if you want to save some money.

Fast service and very friendly and efficient. I would recommend him to anyone at anytime!! A++read more

Fair pricing. Quick and quality work ! Very responsive to messages and easy to work withread more

EMBARRASSING I accidentally locked myself out of my condo…read morein my pajamas! I wanted to crawl in a hole. Brandon was quick to show up, SUPER DUPER helpful, friendly and knowledgeable! Absolutely wonderful experience! 10 out of 10 would recommend

I contacted Brandon for a quote to rekey 2 smart locks and a standard door knob + installation. He…read morewas personable, professional and polite on the phone, and the price was very fair. He showed up in the timeframe he said he would, honored his quote and did a great job! We were more than happy to include a tip. We'll definitely reach-out to him again if need be, as it was a positive experience! Thanks so much.

Chris Tardiff (Key Concepts) is a perfectionist. Isn't that what you want when your rekeying your…read morehome? We moved from Monterey to Salem and our new (used) home needed new keys. We got three estimates. Chris fixed everything according to the (midway) estimate...and did not charge us for a dead bolt replacement when the existing dead bolt could not be rekeyed to meet his standards. Don't live with badly made keys, wiggling hinges and stiff dead bolts (that hurt arthritic hands)...Key Concepts fixes it all. Life can be good again. Also, three most important things: 1. On-time 2. Knowledgeable (& patiently explains) 3. Honest

Very nice folks. Prompt and knowledgeable! When everyone…read moreelse says they can't help you, Key Concepts can. Thank you Larry's Locksmith for referring them!!