Just an update to the review posted about 18 mos. ago. In the thousands of dollars I spent with…read moreTarvin to have our plumbing issues resolved, we paid to have the plumbing beneath the sink repaired due to a leak. Needless to say, their repair hasn't held. The pvc piping they installed won't even stay together. It only held for a few months and then just came apart-- leaving us with having to have a bucket beneath the sink. I'm just frustrated enough to write this updated review now because I have to pay to have another plumber come out to fix their work. These people are predatory and unprofessional. Would not recommend. What would've been nice is if the owner of this plumbing company saw the invoice number on my receipt in the last post and tried to reach out-- but he didn't. Instead he implied that we didn't even have his company service my mother's home. Having integrity in your business -- owning a job and its result means something.

I woke up this morning, ( Jan 21 2025) and had no hot water coming from my sink faucet ... No water…read moreon the hot side at all. The overnight temps were below zero, the water supply is on the outside wall = frozen pipes. I called a number of local plumbers, and no one had anyone that could get to me quickly. Tarvin initially told me I would have to be a work in, understandably, I was not the first call for frozen pipes! Maybe 20 mins later, I received a call back from Tarvin and they told me a tech could meet me at my house in 45 mins. When the tech arrived (cannot remember his name), he told me they pulled him from his office duties for the day to take care of my issue. He was polite, friendly and got right to work. Within 15 mins he had the frozen line thawed, with no apparent leaks (fingers crossed). Polite, professional and reasonably priced. They also recommended a permanent fix for the freezing issue. Tarvin will be my 1st call for any future plumbing issues! Jeff H

Mike helped me diagnose the problem with my water heater over the phone and came right out and…read morerepaired the leaks and save me hundreds of dollars a very nice guy and very knowledgeable plumber

I had a bad leak today on 7/26/2020 and called. He was here within 2 hours. He worked with me and…read moregave me an excellent price. He was very professional and he did a great job. He also made sure I had water before he left. He will be back tomorrow and finish. I would refer him to anyone who needs a good plumber. Karen Decker

Very responsive when I call for service. Friendly and…read moreknowledgeable service representatives. They have actually come to my house within an hour of a call.

Dan came through for us again! We were headed out of town for a holiday weekend when we received a…read morecall from one of our tenants that the water heater was leaking and not functioning. Dan fit us in on a Friday afternoon before a holiday weekend. No extra charge for the emergency work. He and his crew are the absolute best!

Booked an emergency service with no time appointment. After phone call received a text stating they…read morewould be there between 6-8. Called the number from text at 8:30 to find out where they were and the automated system failed to connect me with a person, but tried to send me to the business hour office phone. Called again 30-45 mins later and demanded the prompter give me someone. He answers and tells me I should have never received a text message with a window. I said well I did and you guys didn't meet that expectation. I demanded the first appointment in the morning so I did not risk missing a second day of work waiting on them. He would not guarantee that so I canceled with them. I will find someone that can live up to their promises.

Leaks in underground waterline were located and repaired in a timely manner. I would use them…read moreagain.

Had a clogged drain in sink. I know emergency is more expensive not the problem with that. But the…read moreservice technician was only here for 20 minutes and charged $609.00. Didn't have to use a snake or anything. But still charged that amount of money.I knew the service call was $250. But why all the extra money I don't understand no receipt was given or anything.I would never use this company again

Do Better! Midwestern Plumbing installed the plumbing in our New Construction home along with all…read morethe other homes in our new neighborhood. So many people have had nothing but issue after issue with plumbing and we just found out that the plumbing lines to our water heater were installed backwards, Cold on the right and Hot on the Left. We are not the only home that this happened to either there are others. Hot is always on the right and Cold on the left .... ALWAYS and to find out they have installed other water heaters the same way. WHY? Do the employees not know? Are they not properly trained? Do they just not care? Who inspected the plumbing and did not catch it or did and did not nothing about it. I get it things happen but this is something that should NEVER happen. Hot on the right and Cold on the left. We have had other issues and I will never use Midwestern Plumbing. We only used them the 1st year then used another Plumbing Company we know and trust their work from previous work a previous home.

Before writing this review, I looked through some of the other reviews. I know not everybody…read moreagrees, but I was very pleased with the quality of service that I received. I was recently told by another company (family run) that I could either spend roughly $7,000 to fix one issue or about $14,000 to fix everything. WHAT?! They were very nice and polite, but I also learned they are commission based. I desperately needed a second opinion. Ed came out and said that the new system I had only purchased not even 2 years ago would continue to work for quite some time. I just need to keep things maintained; now that I can do. Thank you, Ed, for being so transparent and honest. And I also want to thank the staff for getting someone out to me the same day.

Pay Full Price, Get a Partial Fix -- Repeat as Needed…read more This company managed to turn a straightforward plumbing leak into an expensive lesson in what happens when accountability is optional. We initially called them for a leak and were charged $769.39 just to assess the issue, followed by $7,098 for new pipes. Shortly after this "repair," the leak returned. When we called them back, they charged another $899, only to then tell us the problem was allegedly where our pipes connect to the county's system--work they are not licensed to perform. The county came out three separate times and confirmed the issue was not on their end. We then hired a second contractor, who immediately identified the real problem: the original job was simply not completed. He also stated--without hesitation--that he would be shocked if this company refunded even a dollar. When we asked why they would bid on a job they were not licensed to fully complete, their answer was astonishingly casual: they "didn't think it would be an issue." According to them, they fulfilled the contract because they "fixed the leak they could see." That explanation alone should alarm any potential customer. I later spoke with a supervisor who repeatedly deflected responsibility by asking, "How were we supposed to anticipate what we couldn't see?" That is not a defense--it is an admission. As a consumer, I do not hire a professional to fix only the visible portion of a problem. I hire them to fix the problem. No solutions were offered. No accountability was taken. Only excuses and a clear attempt to redefine failure as acceptable performance. Be warned: this company appears to complete just enough of a job to justify billing, then treats the remaining work as a series of costly "separate issues." You will be left paying thousands while being told no one is at fault. This was an expensive lesson learned the hard way. Save yourself the frustration, the time, and the money. Find literally anyone else.

Super quick turnaround between requesting service and appointment. Ricky was knowledgeable and…read morepersonable. He resolved our kitchen faucet leak issue quickly and efficiently. We highly recommend and will recommend to friends.

Ricky was super helpful from start to finish. He came promptly, got me a quote immediately and…read morestarted the work right away. He was professional and offered great suggestions to assist my elderly parent with their shower conversion with grab bars. I am very happy with the work Ricky did and will recommend him to my family members and friends who need plumbing work done. Plus, he's just a really nice guy who was very kind and patient during a very stressful time for my family. And, his bid was very reasonable.

Morgan fixed the electrical issue we had with no problem Our…read more100 year old home has a hiccup now and then He came over early and ready gave me options on how to address the situation Apollo is a top notch group and has helped us here in Clifton a lot Give them a call they can come out first thing Jimmy G and Chunli Clifton

I recently got a quote to fix a small gas leak at a fitting that goes to the water heater…read more Duke had already come out and told me exactly where the leak was, and that it was caused by the pipe dope drying out after 40 years. The gentleman quoted me $1,695 in labor, as all the parts would be reused just refitted. I left work early, drove down there, disassembled, cleaned, and refitted them myself in 45 minutes. Duke came out inspected and turned the gas on. $1,695 for 45 minutes of work is disgraceful. You are taking advantage of people. I will be watching and reporting if you try to take my review down.