My 35 year old Winco industrial portable generator stopped producing power. I contacted PFP as one…read moreof the closest (about 50 miles away) Winco service techs for assistance with replacing diodes (an incorrect diagnosis from another tech). Paul stated the problem was far more likely bad capacitors and that the diodes could very likely still be serviceable. He was 100% correct. He helped with the diagnosis and talked me through the repair process. While it took me a while online to find replacement capacitors as I could not find a local supply store in Worcester, once the capacitors arrived and were installed I was back in full operation. I called Paul to thank him for his excellent advice and his time to help me resolve my generator problem. Shortly there after, Paul called back with additional unsolicited support regarding adjusting the throttle setting for cleaner power (Hz). The fact that the call back was unsolicited tells me that Paul keeps his clients best interests in mind and strives to serve well. Paul's kind & clear conversation was a breath of fresh air. He gave of his expertise & time to help me repair my generator without bringing it to him. I highly recommend contacting PFP for your electrical needs.

Paul absolutely saved my day today. I had made an appointment with a different electrician, which…read morefell thru. I needed an electrician so a tenant could move into an apartment we own, so there was a timing pressure and I was so stressed. It was a Hail Mary, but I made a flurry of calls, and Paul answered. Not only did he answer, but he gave me a realistic window when he'd be able to show up, kept in touch with me and was even able to show up earlier than projected, which was just so great. On this day we only needed to get the system safe to turn on for our new tenant, but the fact is, we know we need quite an overhaul, it's an very old house, and he was able and willing to not only get us up to safety, but had a good and realistic discussion about our future electrical needs. I'm sticking with this guy. Homeownership can be scary. Needing work done in an area that you have no real knowledge of can be scary. Paul took the scary parts away PLUS his rates are extremely reasonable (less,in fact, than our original appointment today). I can't recommend highly enough, and feel such a weight off my mind, knowing he can handle my daunting, ancient electrical system, which, honestly I've had on my list to tackle for a while.