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    D'elements studio

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    6 years ago

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    George Street Photo & Video - George St made us feel so special the day of our wedding! I am so grateful for the amazing job George St did for our wedding photos & video!

    George Street Photo & Video

    (52 reviews)

    Theater District, Midtown West

    We had horrendous customer service from George Street Photography. To list all of the headaches we…read morehad to deal with see below. In short, save yourself the headache and directly contract with your photographer and videographer yourself. Since George Street is a middle man, it makes communication and customer service extremely inefficient and difficult. I cannot in good faith recommend this vendor to any bride. 1) Our wedding was across 2 days and they assigned us different photographers and videographers for both. They did not communicate who they had assigned until 5 days before the wedding. Given our wedding was a traditional South Asian event, we wanted to ensure we had ample time to connect with our photographer leading up to the event and only getting their contact info 5 days before the wedding caused a mad rush. 2) We were consistently getting automated emails that our wedding plan was incomplete, despite having confirmed its completion multiple times with a coordinator, which caused a ton of confusion and stress leading up to the wedding day. 3) We weren't able to get anyone on the phone to address many of our concerns and they often took 48 hours to respond to emails (even 14 days leading up to the wedding), which created a lot of anxiety as they had not confirmed that photographers and videographers were available for the times requested. 4) While we loved our experience with Thomas (our photographer for the first day of events), the photographer Ruben was HORRIBLE. He had an unpleasant disposition throughout the entire wedding day (seemingly annoyed to be present and take requested photos of friends and family). Additionally out of the 8 hours we booked him, he was idle and not taking photos for about 2 - 3 of those hours. He did not capture any details of the reception hall, the food, the bride and groom meeting and greeting with the guests. His direction of posing through the formal portraits also made for extremely awkward photos and in fact used inappropriate household items (magazines that we had lying around that had nothing to do with the wedding and were actually covering a completely different culture and religion) to create getting ready detail photos with, making them completely unusable and unsharable. 5) We have reached out to George Street multiple times to get the above issues rectified and have not been met with timely responses or any solutions.

    Two years ago I married the love of my life. We're humble folks living our American dream. We paid…read morefor our entire wedding ourself and we were hoping George street was a reasonable economic way to capture the best day of our lives. Please don't use this service, it's a scam. They contract with freelance unvetted talent with poor results and then set up endless meetings to make things right without ever making it right. We paid $5,000 for two photographers and a videographer and free album. The photographers while very nice while very amateur. The photographer was distracting and set his equipment up in very odd ways. The photos came back terrible; the lighting and angles were absurd. Out of 3000 pictures maybe 100 were salvageable. But I love those pictures and can at least hold them dear. The video which was my husband's dream was so bad we're embarrassed to show anyone. It's so bad I cringe every time I think of it. The free album - a scam. I tried to order it three times now, the whole process. Selecting photos, design and approving design and then ordering to receive NOTHING. They say 8-12 weeks, they mean never. ZF-4974-06920-1 This is the order number. I stayed up all night - it was going to be a surprise Christmas present for my husband - it's been four months George street why are lying??? The only thing that we asked was for our money back for the video. I'll take the amateur photos, I'll accept the album is a scam. But please at least take responsibility for the video. It's so bad I thought about putting it on TikTok to warn others. Please just give us back our money. We talked to Nora and Ashley and everyone else. We don't want to talk anymore. We want our money back for the service that you know was so bad it's embarrassing. Jessica M

    Finer Touch Entertainment - Our FTE Couple Shares a Kiss During their First Dance!

    Finer Touch Entertainment

    (7 reviews)

    The best! MC Harold…read moreand DJ Anthony really delivered that "finer touch" to our entire wedding! The ceremony music was presented seamlessly and beautifully. We requested some pretty non-traditional music for our ceremony (including a cover of a traditional Christian hymn as well as a song from a Korean movie soundtrack) but FTE made it possible. DJ Anthony gave us exactly the type of music we were looking for, hip-hop, latin and pop. Harold was seriously the best MC. He may seem reserved but once he's on the dance floor, he knows how to bring the good times to the crowd! He had the perfect touch of humor, wit, reserve and sense to make sure our guests felt comfortable and having a lot of fun! Communication with Harold and his team was top notch. It was always a pleasure to meet with him and discuss music as well :) Highly recommend!

    Harold and his crew did the music, video, and photobooth for our 55th high school class reunion,…read moreStill Roaring Tigers last Saturday night in White Plains. They were fantastic! Harold the DJ played the music recorded before he was even born with aplomb and respect to our playlist and wishes. He got our group of septuagenarians up and moving on the dancefloor like we teenagers again albiet with plenty of slow ones. Zap, the photographer took loads of meaningful and memorable pictures and the entire folder was placed in our Dropbox, including the photobooth shots within hours of our event. We would absolutely use Finer Touch Entertaiment again - and will be recommending them to anyone seeking a full service DJ + for their next event!

    D'elements studio - musicproduction - Updated June 2026

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