This is a good company but they are very difficult to work with and will not make any…read moreaccommodations to help out their customers. I bought the maintenance program but was not told that they won't come on Saturdays when I purchased it. I was recently diagnosed with cancer and am undergoing treatment during the day. I asked if they could come out on Saturday to do the maintenance just this once and they said no. I explained I was in treatment and undergoing chemo and radiation and just needed help this one time and they still said no. A little kindness goes a long way. I will remember this.

They were easy to work with on the phone as they were quite willing to help us. When I told the…read moreother company that installed our hvac that I had someone coming out, they suddenly got someone. So I cancelled the appointment with Northside. I will give Northside my business next time.

If you want to be ignored and not get the Energy Star rated efficient system you asked for and were…read morepromised, then this is the call you should make. The expensive $13K+ HVAC system installed is NOT ENERGY STAR RATED and has always been problematic, delivering extremely high energy bills in winter months, using the EXPENSIVE electric heat strips CONTINUOUSLY! Another year has passed with my home being very uncomfortable in cold temperatures causing me to resort to using space heaters....NOT WHAT I WAS ASSURED OF! Now I'm constantly ignored by the company I put my trust in to do what they said they would do- but didn't. Call someone who does the right thing is my advice.

Family established business with ethics that everyone can trust! Great company and service.read more

My air conditioner still doesn't work and now my heater isn't working so no now I have to find…read moreanother a/c company.

I'm very happy with Smart Comfort. I had a quick response to my call and scheduled appointment that…read morewas within a couple of days. Tech arrived earlier than expected and did a thorough job and explained everything. Now my downstairs unit is working great!

Brian did an amazing job. Just had a small lighting job but it was done with care and precision…read more Great pricing and good service. Will be using him again.

Quality work from Quality people and a Great Experience Overall…read moreIt is truly my pleasure to share with everyone the positive experience that I had working with Epperson Electric. This is a family business and I feel honored to have at minimum meet Brian and his wife plus a few of their children but they have such a great story that you can get an idea of on their website and I hope others get to meet them as well. So for my project, the positive experience started from my first interaction with Epperson Electric when I went on Yelp (I also checked out their website) and asked for a quote, the response was very quick and we meet Brian, the owner, within a couple days where he walked me through the estimation, how the project would unfold and asked what I wanted plus gave me options to several things, it was very interactive experience. The estimate was very reasonable for the size of the project and I could tell that this was not "just another project" to Brian, but that he is passionate about quality of his work and this is very aligned to my own ideas and expectations. The work that Brian did was exceptional, because he didn't just wire my shop and dig a trench and lay the pipe for the hookup to the transformer, but he paid attention to the little details that you only really notice if quality of work is important to you like, straight wire runs even when no one else will see them, all the new boxes were perfectly level, the existing light fixtures being reworked and the wires were nicely zip tied and look clean, the 240' trench was perfect even though our water company's spray marks for their lines were 9' off where they marked and caused issues but everything went as planned with high quality craftmanship. I don't know if I have effectively communicated in words to everyone just how impressed I am with Epperson Electric, Brian, and his quality of work and knowledge but I will say that I will never use anyone else for any of my electrical projects in the future.

I called this business twice by mistake. The first time that I called and spoke with Tommy, he…read moreinformed me that they charge a fee of $87 plus tax for traveling to the property and spend up to fifteen minutes to estimate what is wrong with the furnace. After their arrival, if they are unable to light the pilot light and start the furnace, within travel time and within the fifteen minutes to examine the furnace and determine why it does not light, it will cost an additional $80 per hour for their time. I thought their prices were extremely high, especially for Bryant, Arkansas, which is a small town with approximately 20,000 residents. I contacted another Heating & Air Conditioning company and they charged a flat fee of $89 to travel to the property and fix the problem, plus labor and costs. I suggest that if you are searching for a business that you go on Yelp and check out the actual reviews that customers have posted prior to hiring a company.

Hard to get any responses about setting up a appointment to get estimates to replace everything…read more I'll take my money else where.

Great Company showed up on time, did a VERY professional job. Highly Recommend! Responds quickly to…read moretexts. Did exactly what I asked for.

I haven't used their service, but I will when the time comes for gutter work. My review is of…read moretheir character. After a storm, my gate had blown open giving my dog Stella and opportunity to explore the neighborhood. She is a repeat offender. We received a call stating that the dog has been found and I could pick her up at a nearby gas station. When I showed up 2 men were loving on Stella. These guys were solid men. They were polite to talk to and were happy to help. We shook hands after a small conversation. I was impressed by these men. I won't forget them when I need a service they offer.

We contacted Mahan Septic, through my Yelp app, to evaluate our old septic system, to see if it is…read morestill operating properly. We received a very prompt reply from Clint, and they came out to look at it. It's still okay!! So we are relieved to not have to get a new tank yet. We were charged a fair price for this consult, and we wouldn't hesitate to hire them if we need septic work in the future.

They arrived on time. They did everything l asked and did a great job. I will be calling them for…read moremore work. I highly recommend this company.

These guys are on point. It's awesome to work with folks who want to get you back up a running and…read moredon't spend the entire time trying to upsell. They answer the phone when when you call, are friendly and helpful. I have scheduled same day appointments more than once. Techs are knowledgeable and friendly. Pricing is fair. These guys are the real deal.

Clayton and Todd are fantastic folks. They are fast to respond and always resonable & honest. They…read moreare the go-to company for our family whenever we have HVAC issues.