I want to start by saying the coaches are great. The workouts are challenging, motivating, and I've…read morereally enjoyed the energy in the studio over the almost three years I've been going on and off. However, I'm really disappointed in the customer service and membership handling. I'm currently on my second pregnancy, and for health reasons I was not able to work out for a period of time. I kept my membership going for about three months even though I wasn't attending, and eventually decided I needed to cancel. Because you can't cancel in person, I submitted my cancellation online within their stated cancellation window. By the time they responded, it was already one day past that window. They told me they would refund the next month's charge since I'd been charged anyway. That refund never happened. I had to call three or four times, go back and forth, and still never received the refund I was promised. I've also tried calling on two separate occasions recently and no one answered the phone. In the end, I'm out about $170 for a month I was told would be refunded, on top of the previous months I kept the membership active while unable to use it. I had even told them I planned on coming back once I was cleared to work out again, but this experience has really changed how I feel about the company. The workouts and coaches are truly great, but the way my cancellation and refund were handled has been very frustrating and discouraging, especially as a long-time member and pregnant mom trying to do the right thing.

Great coaches, amazing workouts. 10/10 recommend to anyone looking for workouts that push you to…read moreyour max in a great environment

I was here visiting my family for a couple of weeks from Apex,NC. My wife got me a pass to come and…read moreworkout here . I have been to a lot of gyms all over the country , but I will say this one ranks at the very top of the gyms I have visited. This gym had every piece of equipment that you could imagine and then some. It had an indoor track and even indoor tennis courts. The staff was top notch and the lady at the front desk was amazing...high five to you.... Steve I just want to say thank you for an amazing experience. If you are ever it Wichita and need a place to workout you will not go wrong give Genesis a go!!

So pleased with the tennis staff! My son has been going regularly for classes and private lessons…read morefor 3.5 years. They are kind, encouraging, and his game has improved. Eva is a gem!!

A friend of mine introduced me to Hotworx back in March and I was immediately hooked. I purchased a…read moremembership that week and have been consistently going since. They give you an app where you schedule your time in these smalls rooms that are actually saunas. They get all the way to 130 degrees. My favorite is the Hot Blast which is like an elliptical bike machine. I love this gym, honestly it changed my life, I strongly recommend it to anyone with fitness goals.

Fun place to sweat it out! I've tried so many other gyms and nowhere can I get a sweat this fast. I…read morefeel so good after!! Guided classes and free weight?!? Highly recommend

I have been a member for a couple of years now - I left the YMCA due to the high prices and…read moreinability to get to some of the equipment during the classes they offer. Planet Fitness has one thing going for them - CHEAP! However, with cheap comes some tradeoffs. I have noticed lately that there is dust and debris EVERYWHERE. It's like they don't care anymore. There are several pieces of equipment with ripped pads. Several of the TV's have been out of commission for as long as I can remember. The main large clock was even wrong the entire time during DST, as apparently they were too lazy to change it. What bugs me more than anything, is I watch numerous people EVERY time I workout that come in and stroll right past the front desk, even when the attendant is standing there (though usually staring at their phones). Am I a sucker for paying for my membership? To me, it looks like half of Wichita uses this place for free. What gives?

Good gym to start out from has good and clean equipment but no free weights my weight. And they…read moredon't have free weights they have cardio and machines but that's it. It's cheap and good for the money but I don't go because they don't really like muscular people who actually lift and that are dedicated to the gym.

The bathrooms are filthy! We pay $20 to get in the door and there is no soap to wash your hands and…read morethere is scum all over the walls beneath the hand dryers from who knows how many different events. The refs are great for MAYB tournaments but the facilities are dirty and unkept!!

We've been coming to Sports Forum for 3 years. We have a lot of kids so we love our family pass…read more Today our sitter took the kids and when checking in, a worker took the passes and threw them away... then charged the babysitter full price. I called to resolve the mistake and spoke to the lead, Adam. He was awful. He put me on hold for 20+ minutes then deliberately hung up on me. I called back and he was very rude and hung up AGAIN . I immediately drove down to resolve the $33 charge in person (and our missing cards) and he fixed it but refused to apologize and walked away. Enter Peaches. She is a great lady. She asked to hear what was going on. Immediately took responsibility for the poor treatment from Adam. And said she would try to help train him in better customer service. Adam gets an F. Peaches gets an A+. I was going to cancel our membership but she convinced to give it another chance. Give that woman a raise and give Adam the boot.

This gym is amazing. The trainers here have your long term goals in mind. They will push you as…read morehard as you want to be pushed.

From the owner: Rogue offers everything from Personal Training to Boxing Classes! We are passionate about taking…read moreyour Health and Fitness to the next level and assist you in reaching your overall goals. Let our highly educated trainers take you through a FREE consultation to see how we can serve your needs.

Perfect for a brilliant workout during COVID; no crowds/ personal attention. And a great workout in…read moreminimal time!! Staff is great and accommadating!!

From the owner: At The Exercise Coach, our certified personal trainers want to help you lose weight, gain strength…read moreand get healthy today! Come in and see for yourself.