John and his wife are very friendly and honest people‼ They truly helped us out when we were in a terrible bind‼They truly care about people & understand that sometimes people need help that they can trust and if & when you find that you need to trust them to taken care of your jewelry, they will loan you at a very fair price!! So if you are even in need, you need NOT go to any other place, go to DA HOCK SHOP, you will be glad you did! read more

Very bad service and disappointing experience. Staff member was very clearly annoyed at having to help anyone at all, and had no professional information at all to give me. No expertise. read more

Typical pawn shop. Only one in town. My friend got a reasonable amount when he hocked his guitar. The guy was nice too. Aloha.

They were nice, had what we wanted. Didn't discuss prices. They just didn't want to sell. So my question is why have it in the store. If you want it take it home. read more

We are planning our next trip to the Big Island and Da Hock Shop is a must stop! I have purchased many pieces from the owner. Great guy, Friendly, nice just an all around wonderful person! Can't wait to see what is new. Just typing about it makes me want to pack my bags and book my airline tickets!! Can't wait! Here's hoping to see you all real soon! Nancy~ read more

can't believe this people I brought in a piece of jewelry from na hoku 18k gold and they started to question me as if it wasn't from na hoku then told me that I wasn't real gold !?! very rude and dishonest read more

HORRIBLE business and service !!! Staff (possible owner) unprofessional and extremely rude to customers who ask questions.

After searching all week for a decent place for a used guitar near Kona, I decided to visit "Da Hock Shop". Based on the previous review this doesn't sound like a bad place. I'd give this place negative stars if I could! The place had a decent selection of used guitars and ukes. I walked in here with the intent of buying a guitar so asked permission to try out some guitars. The lady at the desk granted me permission. However after testing some guitars for about 5 minutes, I was asked to not tune the guitars. I explained that it would be difficult for me to pick out a guitar if I couldn't tune it...the lady was insistent that I didn't tune their guitars because they feared the strings would snap. Give me a break (no pun intended)! Most of their guitars were low end Chinese made guitars. Who would buy a used guitar or any guitar for that matter w/o playing it. I thanked the lady for their time and walked out. They just lost a customer for life. What a shame because I was going to buy a guitar for my 2 week visit in Kona... I'll NEVER go here again! read more

This place is a little difficult to find. It seems to be a very standard Pawn Shop- the worker or owner who was in there when I was there was VERY nice. read more

We come to the Big Island yearly and I always buy something from Da Hock Shop!! The owner is friendly and one of the nicest guys you'll ever meet. The prices for jewelry are fantastic and if you're looking for a lifetime souvenir, check out Da Hock Shop first!! read more

Does NOT deserve the 1 star. Should be 0. First they accept a STOLEN ring from my sister in which I had to retrieve. Knew they were in the wrong and kept apologizing, making excuses on my sisters part " She just kept begging." We did didn't know what to do" " We felt so sorry for her" Apologizing over again. They even gave us 2 , 1 pt diamonds to add to the ring that was missing and they were going to put them on right then and there. I was going to say "unfortunately" but did not since I had an appointment and did not want to leave the ring with them. A friend went to them a month ago with a lot of jewelry to pawn. She said he had an angry attitude and the more she took pictures of everything being pawned the more the guy owner got mad. All in all it was a total rip off. Money was needed at the time and could not find anyone else (which we really need). We went back 1 month later to get all the pieces back. Everything was fine until I gave him my credit card. He started yelling at me in the store with his wife? helping 2 other customers there. They immediately left when he did so and rightfully. My mouth literally dropped. I told them they took a credit card when the stolen ring was claimed. He remembered when I pulled that receipt out . Got more angry saying that wasn't there receipt and I was a liar . Me still in shock just starred at them. Repeating the situation before, they kept denying. As I'm still holding the receipt his wife? says "No that is our receipt" " A copy" yes, I made copies of it all.I showed them the ring. I told them they gave me the 2 diamonds for the ring cause they "felt sorry for what had happened" They both denied all of it and claimed they just gave me the diamonds because "I was so upset" They also denied ever offering to add the diamonds into the ring at no cost. Still in complete shock I told my friend we need to leave now, get the cash and get the stuff back immediately. They are frauds. We did. Came back, got the items. With only the wife? Then she asked us never to come back. I told her we have no intentions of coming back. AVOID THIS PLACE AT ANY COST! Be safe everyone! read more

I don't understand all the less-than-stellar reviews. This store rocks. I was looking to replace a broken gold chain. The owner was knowledgeable and very helpful. He talked me out of a more expensive chain, pointing out that it just wasn't right for the pendant I had. He showed me the exactly right chain and, without my asking, discounted the price by 30%. I went back the next day because I had my eye on a gold bracelet. Again, without any argument he dropped the price by over 20%. My husband found a 14K gold watch at an incredible price. My next trip to Kona, we'll definitely go back. read more

I've bought a lot of jewelry in pawn shops, so I sought out Da Hock Shop on our recent vacation to see what it had. The result was the most surreal, unsettling experience I've ever had in a store. Da Hock Shop is run by a middle-aged man and woman (married, perhaps?). When I entered, the man silently ducked behind a partition in the back of the store, and the woman helped me. I asked her the price of a jade/diamond pendant (it wasn't marked). She said $400. I agreed to buy it for that price -- making no attempt to bargain -- and then asked about payment. She said cash only and told me where to find the nearest ATM. I was about to go get the cash when the man -- still hidden behind the partition -- suddenly yelled that I was trying to cheat him and told me forcefully to "get out, get out!" I didn't address him, but quietly asked the woman why he was behaving this way. She said he probably thought she set the price too low. As I was trying to decide what to do, the man, still hidden, again shouted "get out." So that's what I did because I'd rather walk away than fight. It's just not worth it. As I was leaving, the man finally raised his head above the partition and yelled that he could sell the pendant to a jade collector for $800. I collect jade and know you can't sell a pendant for that much unless you have a certified gemologist's report that it's natural, untreated jade. This pendant did not have that. I really wish I could have written a positive review of Da Hock Shop because the woman was unfailingly polite and helpful. It was a pleasure dealing with her. But the man? Wow! I've never had such rude treatment from a merchant. I'll be back in Kailua Kona in 8 months. This store will not be on my itinerary. read more

I've been in there a few times. The lady and the man are always nice and helpful. If you need quick cash then this place is great. Prices are very reasonable. It's a small town pawn shop and I like it. read more

Ok...found a guitar amp in this shop...asked the price...said I would come back with a trade...checked out the reviews...not so good...so...took in my own guitar to test the amp...on arriving at 'Da Hock Shop'...I was told that I could not test the amp...as they were Not a music store...the owner will not let you test any items with their guitars for sale...so...brought my own...(they won't even let you tune the guitars they have for sale...in case you break a string!)...finally he agreed to let me test the amp...I said so how much for it?...he said $189.00...I said you quoted me $150.00 last time I was in your shop...so...started to put my guitar away in its soft case...he said under his breath "you should have bought it then...mother f*cker"...I said what was that you said?...he repeated the words with volume and anger...I said to my witness (my wife)..." here hold my guitar, I'm going to punch this guy"...quickly his wife stepped between us...and he shut up...challenging a 'Bully' is the first step to see what a coward they really are...as we were leaving...I said "there is a world of internet out there...and I will write 6 reviews" (on your shop)...we will never set foot in that shop ever again...should you choose to?...take a witness as the owner John Kang is prone to outbursts and displays of aggression...buyer beware!...: (... read more