Bought a car found online - they were kind enough to set it aside until I could come look at it…read moredays later, were good to work with in person and willing to move - a lot - on pricing. Very warm and friendly business and I would TOTALLY buy from them again!

I was surprised because I'm used to going in for an oil change and being pressured to perform a…read morebunch of other services. Not here! They were efficient, nice and fair. My car needed a small clamp which they unfortunately did not have in stock but they will order it & not charge for install if I will come back. They did bring me a filter needing replacement but again no charge for install. Told me the engine filter will need replacement at some point but for now theyblow it off to clean it and put it back. They even told me about Chevy rewards and I don't know if this is new but no other dealer has ever mentioned it before. It is not a credit card which I have been told about.

called 4 time and all i get is shit about life alert never talked to anyone…read more pretty shit if u ask me

Salesmen dishonest. Terrible service. False advertising. You will not be able to use your families…read morefirst discount even though they will tell you you can in order to sell the vehicle and them they will bill you for it later. Very dishonest

Joe is a great guy! Really helpful on finding the right car and sent me home in a great car!read more

WARNING: Bait and switch tactics/ Unnecessary Credit Pull!…read more Do not let this dealership run your credit until you see the vehicle keys in person. I contacted them about a specific truck. They confirmed the truck was available so I gave permission for them to run my credit to be approved for financing based off of their word that the truck was available. The very next day (within 17 hours) we were suppose to test drive the vehicle and I get a call from our salesman saying the vehicle had sold. I called the general manager of the dealership that the truck was at, he claims the truck had been "pending sale for 2 weeks!". My salesman's told me the truck was sold the night before and driven off the lot; the GM tells me it's still there pending sale... They claim they will work with me now that I have a hard hit on my credit and an open approval through a lending service in their system. After many back and fourth conversations with the GM who was supposedly going to figure out a fix to this never did. They didn't want to budge on any pricing on other potential vehicles they had in our price range to fit our approval rates.. The GM also gave me false information about my approval and how it was only approved through them and I couldn't take my approval elsewhere without getting another hard credit hit on my credit. This was in fact wrong... It has been 10 days since I was told the truck was sold however the truck is still listed on their website as available.. This makes me believe they use bait vehicles to harvest your personal data and credit profiles and to put you in a situation where you scramble to act fast in purchasing a vehicle only through them.. Be advised and shop elsewhere. - I took my business elsewhere and explained the situation to a different dealership. They did not have to do a hard credit hit (like Richardsons GM told me they would) and I used the same approval that was open through the same lending services with a different dealership. This new dealership gave me my rates to the truck I was interested in. Reassured me that since I was approved that the keys to that vehicle will be put aside specifically for me and no one else. I went down the very next day and test drove and bought the truck. No nonsense and informed salesman and financial manager! Richardson dealership lacks exactly that. DO NOT TRUST THEM WITH vehicle availability and definitely not with financial questions.

I bought my Ram truck from them and they were fantastic! They answered all my questions about my…read morenew truck and they delivered it to my house (during the pandemic). It was a great experience and I absolutely love my truck!

We bought a used truck from there folks and discovered the next week that someone had drilled a…read morehole through the back seat floor into the gas tank when mounting a piece of equipment to the floor. The smell of gas was overwhelming and we thought we might catch fire or explode!! After A wonderful conversation with the Owner Matthew Nester, the situation was resolved by the next week at the Ford Dealership in Tawas and graciously paid for the needed repairs. I will now recommend this dealership to everyone that I know, And possibly purchase another vehicle from them soon. I'm now convinced that there are still some good honest people in this world. Matthew Nester is one. God Bless you Matthew.

The great people at Don Nester Chevy definitely went the extra mile, (or 10) for us. From working…read morefor two days to help us find financing, to coming out to the house and give us a ride. And then allowing us to use the car to go get an ID from SOS. Outstanding service, Thanks again Alex McNamara! You guys rock!!@

Don't bring your car here! I brought my Ford Escape here to see if they were interested in buying…read moreit. Boy did they give me the run around. First he asked me to bring it back the next day because he wanted mechanics to look at something first. Which I did, calling in advance to check. Well then he decided they should look at it overnight to check for something else, the engine had to be cool. So I call and ask if they have time the next time, which he says yes. I call at 11:30 like he tells me to, mechanics haven't looked at it. He says call back around 3:30. I do so, and mechanics still haven't looked at it and apparently won't have time to. When I expressed how he wasted my time, he took no responsibility and said other repairs were promised. Mechanic told me same thing...well, so was I. That's why I called day before to check. Other worker told me I need to talk to someone who knows what they're talking about. They smugly told me, oh well I can have my car and sell it myself. Thanks!

love these guys at Paris auto. unless I win the lottery I'll get my cars from here. I've gotten…read morethree vehicles so far from them and have not had any issues and the ones I did they fixed pretty easily and quickly

Mike lavender was great! I got a VERY fair price for my trade-in and he helped me find a car that…read morefit my needs and was still in my budget. He explained the history of each vehicle to me as well. Even though I wasn't buying the most expensive car Mike still treated me with 5 star service.

Dishonest pricing for an oil change…read more They made me setup an appointment for a $69.99 oil change. They said the taxes were included. It sounded like a good deal. They give me an invoice for $71.87 and then they charge my credit card $74.03 They told me there's a 3% charge for the credit card over the phone after the oil change had been done, but they never said there was a 3% charge when I was paying for the oil change. I had the cash in my pocket. I would've paid with cash. Nobody on this planet would use a credit card if they knew there was a 3% charge. The actual sales tax on the invoice was for $2.53 If you subtract $2.53 from $71.87 it comes out to $69.34 which makes the guy on the phone that says $69.99 a complete liar.

Auto Group was fast and friendly! We got there, inspected, test drove, and signed in less than 60…read moremins! I would recommend their friendly staff to anyone!

I loved Dallas! I'm a first time car owner and he made it so so so easy! Dallas is very friendly,…read moreand really has his best interest out for his clients. Definitely would recommend!