Impressive sales pitch. Great merchandise. His service stinks. 4 hours late after I had to call him…read moretwice. He apologized. That and a buck fifty will buy a cup of coffee.

Terrible with following up if there is an issue with their products. My grandmother got a floating…read morelaminate/wood floor a few months ago. Probably not the best choice for a kitchen floor with the posibilities of water demage. The floor was installed over preexisting linoleum. When water gets on the floor it just sits in between the two floors. The floor also seperated under where one of the the kitchen chairs rested. That problem showed up a week after the install. She called him twice to come back and no response. Then she had a small leak under her refrigerater that warped a 5x5 section and called him back to repair that issue. She understood that the leak was her fault and is willing to pay to have that part fixed, but then again nothing. She called a total of 5 different times and no response. So my mother called to get his attention and he asked her who she was, how far she lives and some other odd ball questions. But yep, again he decided to avoid the situation. The floor looked beautiful when installed, well at least for the first week. Dont expect a response if an issue comes up, even though someone who is willing to pay money just to have him respond and help.

Dave and Jerry were extremely knowledgeable and were quick to answer all my questions and concerns…read more They were prompt and completed the job in the timeframe they gave me. The price was about 3 times less than other bids I received, and the result is superb. It looks beautiful and gives me so much peace of mind. My floors are 100 years old, and had some repairs and refinishes along the way, some done poorly. Before the job, the floors had many broken, loose, and split boards. They were discolored, worn in some areas, and had slight gaps at the end of the boards. D&J repaired them so well you cant even tell where the repairs where. The floors overall feel much more solid, are a consistent stain and finish throughout, and even squeak a good bit less, though that wasnt really a promised outcome due to the age and construction of the floor. Overall, extremely satisfied with the whole process and outcome. Highly recommend them.

We were excited to hire these guys to refinish 2 stories of our house based on the experience they…read morehad and all the positive reviews. They were supposed to work Mon - Fri but Dave called to say they had a family commitment on Monday and would get the job done Tues - Fri, which they did. The first floor is beautiful. I love the stain. But the second floor is disappointing, especially around the perimeter of each room. There are long lines of stain where it sat too long and visible scuff and sanding marks. They should have gone back in with a hand sander and a finer grit, but didn't. It took them a week to respond to our 2 emails & 2 phone calls. Dave was on vacation, so we dealt with his dad, Jerry. We met at the house & he initially agreed to try & fix the problems. The night before they were supposed to try fixing them, though, he called us (@9pm) and said there wasn't anything they could do. The floors were "good enough" and they would neither try to repair nor give any money back. He said he was disappointed in the work and hopes his son, Dave, learns from it but I don't know what he'll learn since they kept all the money. I'm left frustrated and disappointed that they so utterly refused to stand behind their work. The floors were clearly more of a challenge than they expected and, instead if working with us to give more time, they did a slipshod job and left us to deal with it. Dave made a big deal about wanting us to be satisfied enough to leave a 5 star review, but we just can't.

We bought a remnant from these folks a long, long time ago. We were very satisfied with how we were…read moretreated and what we bought. 10 years ago we had them replace all the carpet on our second floor, including the stairway. They were so easy to work with, the quality of the merchandise was just what we wanted, and the installation was, and still is, excellent! So today we arranged for them to remove the carpet in our living and dining rooms and install high grade LVT. They have been great to deal with as usual. The product looks beautiful. Can't wait to see it installed. I'll update you when it's in. Very happy thus far... Again.

I went in expecting to get a remnant, but for the same price left with new 2 foot squares I can…read moreeasily trim without handling the entire area's heavy carpet and cutting it around objects. I used adhesive on concrete, but it isn't always needed. Wonderful, helpful people here.

Keith and Larry did an incredible job. He went above and beyond to transform our kitchen floor and…read moremain entrance to what we hoped it could look like. They take pride in there work like the old timers from years ago. My wife and I both thank you.

Keith and Larry did a great job tiling two showers and installing shower doors. they showed up on…read moretime and we're meticulous and professional. I would definitely hire them again.